Shamrock Cottages Reviews 

591
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the truly stunning locations, peaceful natural surroundings, and beautiful views that provide an ideal base for exploring the local region. Customers regularly mention that the booking process is completely straightforward and that property hosts are exceptionally friendly, welcoming, and knowledgeable throughout the entire stay. Some reviewers were not happy with the overall cleanliness and maintenance standards found in a few specific properties upon their arrival. A few guests noted that they encountered cold accommodations, weak internet connections, or experienced issues with broken amenities and slightly dated furnishings.

What people talk about most

Location

Clients share positive opinions on location, highlighting wonderful settings and stunning views across the... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, as opinions regarding the property are heavily divided.... See more

Staff

People report positive experiences with staff, highlighting the welcoming and accommodating nature of the... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the accommodations are well-equipped,... See more

Booking process

Consumers find the booking process to be smooth and professional. Many reviewers highlight that the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more

Company replied

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more

Company replied

Rated 5 out of 5 stars

It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more

Company replied


Company details

  1. Cottage
  2. Holiday accommodation service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Holiday home letting agency
  6. Vacation rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(591)

252 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very efficient

very efficient, no complaints.

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hello Charles,

Thank you for taking the time to leave a review for us.

We're so pleased to hear that you've been happy with our service!

If we can be of any assistance with booking your next stay in Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 4 out of 5 stars

Value for money

Nice location

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Ivan,

Thanks so much for your review.

If we can be of any help booking your next Irish holiday, please let us know!

All the best
Tess

Rated 5 out of 5 stars

A very spacious cottage in a stunning location!

A very spacious cottage in a stunning location overlooking the sea. A thoughtful welcome 'basket' of goodies on arrival. Clean, comfortable with everything you need for a great stay. A convenient location for touring the whole of County Donegal - we also managed a trip to Derry. A call in at the friendly pub in the village is a must - The Strand. Shamrock Cottages/Caretaker were very responsive to queries and questions. Overall a great stay!

11 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Liz,

Thank you so much for taking the time to leave such a lovely review! It's great to hear that you enjoyed your stay in Donegal, and that we were able to help you with your queries.

Please do let us know if we can be of any help booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Fabulous cottage in an ideal location

The cottage is really well equipped and clean, in an ideal location for exploring Wexford. The children really enjoyed crab fishing from the pier in the evening & saying hello to the friendly donkeys around the corner.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Ruth,

Thanks you for taking the time to leave such a lovely review. It's great to hear you had a good time exploring and meeting the donkeys!

Please do let us know if we can be of any help in booking your next trip to Ireland.

All the best
Tess

Rated 5 out of 5 stars

Everything was fabulous

Everything was fabulous. The house, pool etc. It was only 5 minutes outside the town and within walking distance of 15/20 minutes.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you so much for taking the time to leave a review. It's great to hear that you had a fabulous stay!

If we can be of any help in booking your next holiday, please do let us know.

All the best
Tess

Rated 5 out of 5 stars

Great cottage as base for touring the nearby peninsula’s.

Lovely, roomy cottage, it has full kitchen facilities and tv. Weather has sunny when we visited so we didn’t require the dryer and only watched a couple of footie games as we were out and about all day.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning David,

Thank you so much for taking the time to leave a lovely review of your stay. It's wonderful to hear that you had so much sunshine that you didn't need to use the dryer!

Please get in touch if we can be of any support in booking your next stay in Ireland.

All the best
Tess

Rated 3 out of 5 stars

View is stunning

View is stunning. Plenty of beds and they are comfortable. The garden was a mass of weeds. You should weed beds and pots and plant some flowers! The kitchen and bathroom are very tired and in need of renovation. The garden was certainly not dog friendly as advertised! No wardrobes in the property these are needed. There was a rusty old BBQ ready for the tip just left in the back garden. Shower had practically no pressure and using immersion heater as instructed I only managed to get 2 inches of hot water for a bath which is ridiculous! The deck was very tired and needed painting and the garden furniture very past it needed replacing! Both the ovens were filthy and unusable when we arrived however owner had them professionally cleaned one day before we left which should have been done before!

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Tracy,

Thank you for taking the time to leave a review, and I'm sorry that the cottage you booked has not lived up to your expectations.

I've found your booking, so please rest assured that we will raise your concerns with the owners.

I do hope you will return to us for another stay in Ireland, and we'll be happy to help.

All the best
Tess

Rated 5 out of 5 stars

Easy booking process

Easy booking process, communication efficient, office staff helpful.

20 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Stephen,

Thanks so much for your review, it's great to hear that you found our services easy to use and that our team were helpful.

If we can be of any help booking your next trip please do let us know.

All the best
Tess

Rated 5 out of 5 stars

Easy to book.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Christopher,

Thanks so much for your review, it's great to hear that you found our services easy to use.

If we can be of any help booking your next trip please do let us know.

All the best
Tess

Rated 1 out of 5 stars

Nice annexe in lovely area, but was filthy when we arrived

This annexe has the makings of a nice vacation experience in a lovely part of Ireland.  However, the filthy state in which the annexe was handy over to us severely marred our 1 week holiday.  We spent several hours (after a very long drive !) cleaning the place.  If this is the typical condition that the annexe is handed over to clients, I really couldn't recommend it.

19 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hello Kevin,

Thank you for taking the time to write a review, further to your recent stay. We're very sorry to hear that you were disappointed with the property and that you felt the need to clean upon arrival, this is certainly not the experience we want our guests to have.

We do ask that guests raise any issues with the homeowner or caretaker of the property as soon as possible during their stay, so that the matter can be addressed promptly. Our dedicated Holiday Support Team are also on hand during your stay and are more than happy to help.

We’d like to share your feedback with the homeowner so they are aware of your concerns, and can review any areas that may require attention for future guests. You will shortly receive a request from Trustpilot asking you to verify your booking details. Please respond within the next 3 days so that we can investigate your comments further.

Thank you again for your feedback. If we can be of any assistance with booking your next holiday to Ireland, please get in touch.

Kind regards,

Hayley

Rated 3 out of 5 stars

Not sure I'd book with them again

I found this company harder deal with than other holiday rental companies. The arrival information was slow to arrive and I had difficulty changing my dates. If you are booking with them make very sure you have all your information correct. I'm not sure I would book with them again.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you so much for taking the time to leave a review, and I'm sorry to hear that our services haven't hit the level that we would expect on this occasion.

It would be really helpful to be able to look into where we went wrong, so that we can make sure that this is something we can improve on. You should shortly receive a request for further information from TrustPilot. Please could you complete this within 3 days, and we will then be able to review the details?

Thank you so much,

Tess

Rated 5 out of 5 stars

Great house and garden

Loved the garden and the house was very comfortable and bright. Good location for exploring the area, beaches and gardens.

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Fiona,

Thank you so much for taking the time to leave a review of your stay in Ireland. It's great to hear that you enjoyed your stay, and that there was plenty to explore nearby!

Please do let us know if we can be of any help booking your next stay in Ireland.

All the best
Tess

Rated 5 out of 5 stars

Efficient and easy to use

Efficient and easy to use, with good customer service whenever I have wanted to change bookings, cancel or get a refund.

7 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Alison,

Thank you so much for your review, and for your lovely comments on our services. We're really proud of our customer service team and it's great to hear that they've been able to help you with your bookings.

If we can be of any help booking your next stay with us, please do get in touch.

All the best
Tess

Rated 5 out of 5 stars

The location is ideal for beach and countryside.…

The location is ideal for beach or wider visits, many good food pubs locally and locals very welcoming.

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Wayne,

Thank you so much for taking the time to leave feedback following your holiday in Ireland. It's great to hear that you enjoyed your stay and had plenty to do nearby.

If we can help to book your next trip to Ireland, please do get in touch!

All the best
Tess

Rated 5 out of 5 stars

Everything was wonderful

Everything was wonderful, we are coming back. Thank you for everything.

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Mary,

Well what better review than a return visit? It's great to hear that you enjoyed your stay so much that you're going to be coming back.

If we can be of any support in booking your next trip to Ireland, please do let us know.

All the best
Tess

Rated 2 out of 5 stars

Very tired decor

Very tired decor. Several maintenance issues.

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for taking the time to leave a review, however we are very sorry to hear that you were disappointed with the property you booked.

We value your feedback and would like to raise your comments with the property owner, to ensure that any areas of concern are reviewed and addressed where necessary.

To help us identify the property you stayed in, you will shortly receive a request from Trustpilot asking you to confirm your booking information. Please respond within the next 3 days.

Thank you again for bringing your comments to our attention.
If we can be of any assistance with a future stay in Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Best view from a holiday cottage ever!

Best view from a holiday cottage ever!
Friendly and helpful host, comfy cottage with well equipped kitchen and plenty of parking.

28 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Susan,

Thanks for taking the time to review your stay. We have some wonderful views from our properties, don't we?!

If we can be of any help with booking your next holiday to Ireland, please get in touch.

All the best
Tess

Rated 5 out of 5 stars

Truly wonderful

I have put a detailed review on the site so just to reiterate, wonderful cottage, perfect location, everything we could have asked for and more.
I cannot rate this lovely home high enough. Perfect for our needs.

4 July 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Tess,

Thank you so much for taking the time to leave a review. It's great to hear that you had such a fantastic holiday.

If we can be of any assistance when booking your next trip, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 4 out of 5 stars

Great cottage

Great cottage, perfect for a family, very good value for money.

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Martin,

Thank you for taking the time to leave a review. We're pleased to hear that you had a wonderful stay!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

A good company to deal with.

Easy booking process

27 June 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Ray,

Thank you for your review. We appreciate your comments and are delighted to hear that you had a positive experience with our company!

If we can be of any assistance with booking your next stay in Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

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