Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more
Company replied
Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more
Company replied
It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more
Company replied
Company details
- Cottage
- Holiday accommodation service
- Holiday Home
- Self-Catering Accommodation
- Holiday home letting agency
- Vacation rental
Written by the company
Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.
Contact info
United Kingdom
- www.shamrockcottages.co.uk
4.6
Excellent
591 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lack of inspection
Shamrock Cottages should regularly inspect the cottages they rent out and determine whether they still meet the requirements and specifications and description.
Furthermore, the photos of the objects must also be kept up to date.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for your review further to your recent stay.
We’re truly sorry to hear that you feel unhappy with the property you stayed in. We do ask that any concerns are raised with the homeowner or caretaker of the property during your stay, so that they can be discussed and addressed promptly. Our dedicated Holiday Support Team are also on hand should you experience any issues during your stay, we are always happy to help.
We understand how important it is that property information is clear and accurate for guests, we'd therefore like to review the details of the property you stayed in and make any necessary amendments or updates to the photos where required. To help us identify the property you stayed in, we’ll need a few details from you please. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days.
Thank you again for your feedback. If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.
Kind regards,
Hayley
A unique home at the top of the hill…
A unique home at the top of the hill overlooking the sea. Amazing views and comfy in all ways.
28 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Megan,
Thank you for your review, we're so pleased to hear that you had such a wonderful stay.
If we can be of any assistance with booking your next trip to Ireland, please don't hesitate to get in touch.
Kind regards,
Hayley
Great holiday rental company
Easy to use website, great selection of properties in beautiful locations, reasonably priced. Excellent customer service.
20 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Marion,
Thank you for taking the time to leave a review. We're delighted to hear that you're pleased with Shamrock Cottages and have had a great experience.
If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch.
Kind regards,
Hayley
Good standard property
Good standard property - you know what to expect with Shamrock. Good communication prior to occupancy.
25 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Robin,
Thanks so much for your feedback, it's great to hear that you've had a good experience with Shamrock Cottages, as well as the standard of the property.
If we can be of any help booking your next trip to Ireland, please do get in touch.
All the best
Tess
A fantastic company to deal with
A fantastic company to deal with, very friendly and efficient. Queries and requests are always dealt with very promptly.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Hi Nick,
Thank you so much for your feedback, it's great to hear that you found our services helpful, and our staff friendly to deal with.
If we can be of any help booking your next holiday please do get in touch!
All the best
Tess
Good information provision
Good information provision, and the photos match the booked cottages.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for your feedback, it's great to hear that you found our services good.
We would be more than happy to help you to book your next trip to Ireland - please don't hesitate to get in touch!
All the best
Tess
Redcliff Cottage was perfect
Got to stay in a great cottage with fantastic views. The house description and pictures were very accurate with the real thing being even better than we expected.
27 June 2026
Unprompted review
Reply from Shamrock Cottages
Hi James,
Thank you so much for your review, it's great to hear that you enjoyed your stay in Ireland. What great feedback!
If we can help to book your next trip, please don't hesitate to get in touch.
All the best
Tess
Beara at its best!
Loved our home from home on the Beara Peninsula. Warm welcome, so well equipped, the comfiest beds and beautiful garden. We loved the stunning views across the bay and watching the sunset on Hungry Hill. The perfect place to explore and to reset.
20 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning,
Thank you so much for your lovely review. What a stunning place for a holiday, it's great to hear you enjoyed your stay.
Please do let us know if we can be of any help booking your next trip to Ireland.
All the best
Tess
A positive experience
The self-catering house I stayed in was superb. Very high standard and I though reasonably price. Booking through Shamrock also gave me a 15% discount on my ferry booking across the Irish Sea
30 May 2026
Unprompted review
Reply from Shamrock Cottages
Hello Jackie,
Thank you so much for your lovely review, it's great to hear that you enjoyed your stay in Ireland! We're lucky to work alongside some great ferry companies, and it's great to be able to share our exclusive discount codes with our guests.
If we can be of any help booking your next trip to Ireland, please do get in touch.
All the best
Tess
Great holiday homes at achievable prices in beautiful locations.
Great holiday homes at achievable prices
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Hi Bernadette,
Thanks so much for your review. We're proud to have a lovely range of properties suitable for all guests, occasions and budgets!
If you would like any help to book your next trip to Ireland, please do get in touch.
All the best
Tess
The quality of the cottage was…
The quality of the cottage was excellent. The location was great. I couldn’t have asked for more.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon James,
Thank you so much for your feedback. It's great to hear that you had an enjoyable stay in Ireland.
If we can be of any help booking your next trip, please don't hesitate to get in touch!
All the best
Tess
Great peaceful location
Great location and a well apportioned property in a peaceful location. With a little bit of "TLC", would be a first rate property but there were a few minor niggles with cleanliness which were addressed albeit not a show stopper.
Booking process was straightforward with Shamrock Holidays.
9 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you so much for your feedback following your recent stay in Ireland. It's great to hear that you found the booking process straightforward and that the location of the property was ideal.
It would be really helpful to get some more information from you, so that we can address your comments with the owner and work on getting those niggles addressed. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days.
UPDATE: Thank you so much for completing the information request, we'll contact the owners to discuss the issues raised.
If we can be of any help booking your next trip to Ireland, please do get in touch!
All the best
Tess
Very helpful service from the time we…
Very helpful service from the time we booked our accomodation
19 June 2026
Unprompted review
Reply from Shamrock Cottages
Hi Richard,
Thank you for your review of our services, it's great to hear that our team was able to help you book a trip to Ireland.
Please do let us know if we can be of any help booking your next trip.
All the best
Tess
Cottage great location and fairly…
Cottage great location and fairly comfortable . Plenty of space and well equipped, however bathrooms not clean and towels had seen better days . Thin and grey in colour.
20 June 2026
Unprompted review
Reply from Shamrock Cottages
Good morning Deirdre,
Thank you for your feedback, we’re glad to hear that you enjoyed your recent stay.
You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have received your booking details, we will pass on your comments regarding the bathrooms and towels to the property owner for their consideration for future guests.
If we can assist with booking your next holiday to Ireland, please don’t hesitate to get in touch .
Kind regards,
Hayley
Seven Heads View
Marion, the owner’s representative is very helpful and approachable.
6 June 2026
Unprompted review
Reply from Shamrock Cottages
Hi Robert,
Thank you so much for letting us know that Marion was helpful during your stay. We will certainly pass this feedback on to the owners of the property.
If we can be of any help booking your next trip to Ireland, please get in touch!
All the best
Tess
The cottage was beautiful
The cottage was beautiful, fully equipped, great location and the panoramic views were stunning.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you so much for taking the time to leave a review following your stay. It's great to hear that you enjoyed your holiday in Ireland.
If we can be of any help booking your next trip, please let us know!
All the best
Tess
Very disappointed with cleanliness of…
Very disappointed with cleanliness of cottage, could be a lovely place but needs lots of improvement. Dead flies & spiders on windows, thick dust everywhere, all crockery & utensils had to be washed before we could use them. Oven needs a good clean, glasses also had to be washed before using, Dust under beds & behind cupboards thick, used long duster mop to remove as I did not want to be bitten by spiders, found empty wine bottle in bedside cabinet, which we left as we don't drink wine. Settees very uncomfortable & lounge was smelly......piano & stool thick with dust, awful really. Very disappointing.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon Anne,
Thank you for taking the time to share your feedback. We’re very sorry to hear that you feel disappointed with the property you stayed in.
We always aim to provide a high level of customer service and want all of our guests to have an enjoyable holiday. Any concerns should be brought to the attention of the property owner or caretaker as soon as possible during your stay, so that they can be addressed promptly, contact details can be found on your final booking confirmation. Our dedicated Holiday Support Team are also available to help should you experience any issues during your stay, we are on hand and happy to help.
UPDATE TO OUR INITIAL REPLY: We've requested further information from you via Trustpilot, asking you to confirm your booking information, thank you for providing this. We will now go ahead and discuss your feedback with the owner of the property, to ensure all areas are addressed at the property where necessary. We value your feedback and would like to thank you again for bringing your comments to our attention.
If we can be of any assistance with a future booking to Ireland, please feel free to get in touch.
Kind regards,
Hayley
A piece of heaven.
The spectacular views from the cottage are amazing. A few steps down onto the beach are at the bottom of the garden.
Very relaxing, a place to wind down from the crazy pace of the world today. Loved it.
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Hello Sue,
Thanks so much for your review - wow, that really does sound heavenly!
If we can be of any support in booking your next Irish holiday, please do get in touch.
Kind regards
Tess
We got more than we suspected 🫠
We got more than we suspected 🫠
Location wise and property wise
13 June 2026
Unprompted review
Reply from Shamrock Cottages
Good afternoon,
Thank you for your review following your recent stay in Ireland. It's great to hear that you got even more from your stay than you expected!
Please do let us know if we can help you to book your next trip.
Kind regards
Tess
Lovely house in quiet location
Lovely house in quiet location with all basic facilities. Good communication from Owners and easy booking system.
1 June 2026
Unprompted review
Reply from Shamrock Cottages
Hello Chris,
Thank you so much for taking the time to leave feedback following your recent stay in Ireland. It's great to hear that you had a peaceful break, and that you found our services easy to use.
Please do let us know if we can help you book your next Irish holiday!
All the best
Tess
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