Shamrock Cottages Reviews 

591
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 271 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the truly stunning locations, peaceful natural surroundings, and beautiful views that provide an ideal base for exploring the local region. Customers regularly mention that the booking process is completely straightforward and that property hosts are exceptionally friendly, welcoming, and knowledgeable throughout the entire stay. Some reviewers were not happy with the overall cleanliness and maintenance standards found in a few specific properties upon their arrival. A few guests noted that they encountered cold accommodations, weak internet connections, or experienced issues with broken amenities and slightly dated furnishings.

What people talk about most

Location

Clients share positive opinions on location, highlighting wonderful settings and stunning views across the... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, as opinions regarding the property are heavily divided.... See more

Staff

People report positive experiences with staff, highlighting the welcoming and accommodating nature of the... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the accommodations are well-equipped,... See more

Booking process

Consumers find the booking process to be smooth and professional. Many reviewers highlight that the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more

Company replied

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more

Company replied

Rated 5 out of 5 stars

It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more

Company replied


Company details

  1. Cottage
  2. Holiday accommodation service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Holiday home letting agency
  6. Vacation rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(591)

252 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend Shamrock Cottages

Highly recommend Shamrock Cottages, Easy booking period and helpful payment reminder emails.

23 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Jen,

Thank you for taking the time to review Shamrock Cottages. We're pleased to hear that you found our booking process easy.

Please do let us know if we can help you book your next holiday in Ireland.

All the best
Tess

Rated 5 out of 5 stars

Redcliffe

Great location, lovely cottage and brilliant weather.

24 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you for your review. It's great to hear that you had an enjoyable stay and great weather too!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

The beautiful scenery friendly people…

The beautiful scenery friendly people and of course sunny weather. Great location for the beech.

30 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Janet,

Thank you for taking the time to write a review. We're pleased to hear that you enjoyed your recent holiday and the location was great for you.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Fabulous time 🙂🙂

Fabulous time 🙂🙂

22 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Toirleach,

Thank you for leaving us feedback. We're so pleased to hear you had a lovely stay.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 4 out of 5 stars

A very easy company to deal with

We rented a wonderful cottage through Shamrock Cottages. The whole process was easy. The price we were quoted was very reasonable. We also booked ferry crossings from Holyhead to Dublin with them. I will definitely use them again.

23 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Thomas,

Thank you for taking the time to leave feedback following your recent trip to Ireland. It's great to hear that you enjoyed your holiday, and found the booking process easy.

If we can be of any assistance in booking your next trip to Ireland, please do get in touch!

All the best
Tess

Rated 5 out of 5 stars

Amazing cottage !!!

Amazing cottage , definitely a home from home feel , had everything u needed to cook and enjoy family meals in the evening, shower was so good, coffee machine so good!

Karl and Martina are an absolute credit to this place, they really looked after us, beautiful people.

The beach is a 5 min walk , and there is plenty to do nearby if you like the great outdoors , and for the kids emerald park, Clara lara and beyond the trees is a must.

About to book again for next year!

23 May 2026
Unprompted review
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Reply from Shamrock Cottages

Hi Suzanne,

Thank you so much for sharing this lovely feedback following your stay at Brittas Bay Beach House. We're thrilled to hear that you had such a great stay.

If we can be of any assistance booking your next holiday to Ireland, please do let us know!

All the best
Tess

Rated 5 out of 5 stars

Reliable company

Easy to use company with high quality and good value for money properties.

22 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for sharing your feedback following your recent experience with Shamrock Cottages. We're thrilled to hear that you've enjoyed our range of properties.

Please do let us know if we can be of any assistance booking your next trip to Ireland.

All the best
Tess

Rated 3 out of 5 stars

Easy booking process

Easy booking process. Information on website didn't match info on owner's website entry. More accuracy would have helped.

23 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Madeleine,

Thank you for taking the time to share your feedback. We understand how important it is that property information is clear and accurate for guests, we'd therefore like to review the advertisement details of the property you had booked and make any necessary amendments to the details where required.

You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have your booking details, we will be able to review the details of the property you stayed in.

Thank you again for your feedback.

Kind regards,

Hayley

Rated 5 out of 5 stars

I have booked a cottage with Shamrock Cottages 3 times and I am 100% happy

I have booked a cottage with Shamrock Cottages 3 times now in the past 8 years and I am very content with their personal service. All the accommodations were perfect and the prices were good.

24 April 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hello Caroline,

Thank you for your feedback. It's great to hear that you're so pleased with our service that you've booked with us 3 times now!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Best wishes,

Tess

Rated 5 out of 5 stars

Super accomodation and location

With better weather this would have been a fabulous holiday with plen ty of places to visit and engage with.
Excellent property and very friendly owners who were on call nearby.
The location is stunning and keeps you engaged for hours with glorious sea views.

17 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Mike,

It's great to hear that you enjoyed your stay despite the weather - it really is a great location!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Best wishes,

Tess

Rated 4 out of 5 stars

Nice location but no screens for midges…

Nice location but no screens for midges and mosquitos on windows so couldn’t open windows and house was extremely stuffy because of this for our stay. There is also no coffee machine.

22 May 2026
Unprompted review
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Reply from Shamrock Cottages

Hi Avril,

Thanks for your feedback from your recent holiday. I'm sorry to hear that you had some bother with bugs!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

All the best

Tess

Rated 5 out of 5 stars

Brilliant Cork

The cottage, the garden, the deck, the owner, the coast, the mountains, the rivers, the pubs, the folk and a must are the dereen gardens and the spectacular waterfalls

16 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Iain,

Thank you for your taking the time to write a review, further to your recent holiday.

We are delighted to hear that you had a fantastic stay!

If we can be of any assistance when booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

An Irish gem…

This is the first time we have booked with
Shamrock cottages but I would use them again. We found a brilliant stay in the Annexe, Annestown. A well appointed cottage and friendly, helpful hosts in a stunning location.

16 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Maggie,

Thank you for your feedback on your recent holiday. It's great to hear that you had a brilliant stay and that you would come back to Shamrock Cottages.

If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.

All the best
Tess

Rated 5 out of 5 stars

Shamrock cottage’s are good to deal…

Shamrock cottage’s are good to deal with Waterford a very nice place to visit easy to book

16 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Rosemary,

Thank you for your feedback about your recent trip to Waterford. We're really pleased you found our services easy to use.

If we can be of any assistance booking your next trip to Ireland please do let us know.

All the best
Tess

Rated 5 out of 5 stars

We had a brilliant trip

We had a brilliant trip, I’ve stayed in 4 other places within half an hours drive but this was the best location, a lovely pub a few minutes walk and the accommodation was lovely

22 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Dylan,

Thank you for your feedback on your recent trip to Ireland. We're thrilled to hear you had a brilliant holiday.

If we can help you to book your next Ireland holiday, please do get in touch.

Kind regards,
Tess

Rated 5 out of 5 stars

Easy booking experience

Good communication, clear website, easy booking, useful updates provided

16 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Jayne,

Thank you for taking the time to write a review. It’s great to hear that you were pleased with the booking process.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

A perfect place to relax in the peace…

A perfect place to relax in the peace abd beauty of Connemara.

16 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Lawrence,

Thank you for your holiday feedback. It's wonderful to hear that you had an enjoyable time!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Tess

Rated 1 out of 5 stars

After spending the first night very…

After spending the first night very cold and uncomfortable we spoke to the owner, she referred to the extra payments needed to heat the boiler which she had set to 1 hour twice a day, which actually didn't even give us enough hot water to wash up with, and also a free £10 for the electric shower and any other electric appliances we used. This would include if used a electric fan heater in the lounge to sit in an old and uncomfortable settee and watch a tiny TV that you could hardly see. The almost total lack of WIFI. When we spoke to the owner she recommended we speak to Shamrock ourselves. All communication from them by telephone of message/email never arrived with us for lack of WIFI connection. After 3 days of no communication we accepted we would have to stay. The part in the booking process that mentions the extra cost of heating and electric is at the very bottom of the descriptions and details and if I have read this before I made the reservation I would never have booked this property. Any owner that wants to make extra money above the general needs of a comfortable stay should add the cost to all bookings and not have an open cheque to charge what they want at the end of a stay. Also the £25 deposit for breakages, non refundable, is also an extra profit making cost I do not agree with. All extra costs should be included in the final cost at time of booking.

10 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Carole,

Thank you for taking the time to share your feedback following your recent stay. We are very sorry to hear that you were disappointed with the property you had booked and that it did not meet your expectations.

Please be assured that all guest feedback is taken seriously, as it helps us to support the homeowners we work with to ensure guests have an enjoyable holiday experience. Our dedicated Holiday Support Team is available throughout each stay to assist guests and resolve any concerns as quickly as possible.

While our Accidental Damage Scheme is clearly outlined at the time of booking and is designed to provide peace of mind for both guests and homeowners in the event of any breakages, we are more than happy to review the details in relation to any additional charges for heating and electric for the particular property you had booked, to ensure the details are clear and accurate. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please could you respond within the next 3 days.

We value your feedback and would like to thank you again for bringing your comments to our attention. If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

First class service.

18 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Mr Dineen,

Thank you so much for your lovely review!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

The Perfect Cottage in the Perfect Location

A shining jewel in the crown of West Cork.

9 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Peter,

Thank you for taking the time to write a review. We are so pleased to hear that you had an enjoyable stay in County Cork!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

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