Shamrock Cottages Reviews 

591
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, beautiful views, and smooth booking process that makes planning holidays easy. People also love the comfortable, well-equipped properties, stating that accommodations feel like a true home away from home. Additionally, consumers often mention the warm welcome and helpful attitude of the owners and staff during their stay. However, some reviewers were not happy with the cleanliness of certain properties, mentioning thick dust or dirty items. A few other people also felt that some cottages featured tired decor, worn-out fixtures, or minor maintenance issues.

What people talk about most

Location

Clients share positive opinions on location, highlighting wonderful settings and stunning views across the... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, as opinions regarding the property are heavily divided.... See more

Staff

People report positive experiences with staff, highlighting the welcoming and accommodating nature of the... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the accommodations are well-equipped,... See more

Booking process

Consumers find the booking process to be smooth and professional. Many reviewers highlight that the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Location is excellent and the house, because of its four bedrooms, worked very well for the size of our family. It was our third year returning to this property which speaks for itself. Everything in... See more

Company replied

Rated 5 out of 5 stars

It was perfect for us for location. Beaches less than 10 mins away, local village close by with Londis that sells most things, pubs and cafe are great. Local restaurant was lovely. Would definitely re... See more

Company replied

Rated 5 out of 5 stars

Great choice of cottages. Good site , plenty of details and photos. Easy to navigate and book. Received regular updates with tips etc for booking in. Put in contact with owners , used email options ,... See more

Company replied

Rated 5 out of 5 stars

It's great how you can book with deposit and pay off suits our group that go away every year together. Communication is also very good as they email you with updates of payment due and all corresponde... See more

Company replied


Company details

  1. Cottage
  2. Holiday accommodation service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Holiday home letting agency
  6. Vacation rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(591)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The location was nowhere Sneem

The location was nowhere near any village or town. No mention of extra payment of electricity and fuel.

9 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Ron,

Thank you for taking the time to share your feedback following your recent stay.

We’re sorry to hear that your chosen property felt a little more remote than you had expected. We would be more than happy to review the details of the property you stayed in to ensure that all information regarding the location and any additional charges is clear and accurate.

You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have your booking details, we will be able to review the details of the property you had booked.

Thank you again for your feedback. If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Great location

Great location, ample parking, good rooms and facilities, comfortable and good communication with the owners.

3 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Robin,

Thank you for taking the time to write a review. We are delighted to hear that you had an enjoyable holiday and you felt the property, location and communication was good.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

A cosy cottage in a remote beach location

We walked on the sandy beach, paddled, delighted in the cosy sitting room and enjoyed cooking in the spacious and well-appointed kitchen. This cottage was generously furnished and equipped; we were happy to spend time quietly there.

9 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Tessa,

Thank you for taking the time to leave feedback, further to your recent holiday.

We’re so pleased to hear that you had an enjoyable stay at your chosen cottage and that the location was great too.

If we can be of any assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Hayley

Rated 5 out of 5 stars

Excellent location

Excellent location, very smooth booking process.

17 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Martin,

Thank you for taking the time to write a review. It’s great to hear that you were pleased with the location of the property you stayed in and that you found the booking process a smooth experience.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Amazing location and stunning views

Smooth transaction with the platform and owner, amazing location and stunning views.

1 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Philip,

Thank you for your taking the time to write a review, further to your recent holiday.

We are delighted to hear that you had a fantastic stay!

If we can be of any assistance when booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Easy to use Shamrock Cottages

15 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Alison,

Thank you for your feedback. We are pleased to hear that you find our website and services easy to use.

If we can be of any assistance with booking your holiday to Ireland, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Rated 1 out of 5 stars

Worse and dirty cottage ever stayed in

We stayed in home farm cottage campile Wexford may 2026.
It was the dirtiest cottage we've ever been in.
We arrived late evening to a very cold and extremely dirty cottage all we wanted to do was have a cuppa but the kettle had brown slime inside.
It took 5 hours to clean one of the bedrooms a bathroom,kitchen area and that was just a basic clean.
The fridge had mouldy food inside the oven was so bad we couldn't use it.
The air fryer was disgusting so again didn't use it.
The pots pans ect were also very dirty but also the cupboards inside n outside were so we had to go out and purchase sum plastic plates cups and utensils.
Even though it stated towels were provided they were 4 which were left in a dirty cupboard n they were discoloured not fit to be used on a dog never mind a person.
The shower was full of hairs n mold.
What was upsetting was the cot which had dead flies on the bedding,mold on the walls next to the babies cot n what looked like spilled dried milk inside the cot.
We did complain direct to the owner but didn't get a message back until the next day which is why we had to clean the areas we were using.
The owner did offer to call round and in her words give it a once over but told her we had just cleaned the areas we would use.
She did bring a new kettle n plug for the microwave after two days.
We also complained to shamrock cottages but again didn't get any help or support.
The stress of having to clean the cottage made me ill it completely spoiled our holiday.
The garden is not enclosed and the description of the cottage is definitely not what is states.
I've enclosed photos .
I would not use this cottage again which is ashame cos it could be lovely if it had a very good deep clean, decorated and tlc .
I would also get rid of the horrible plastic flowers the owner has all over the house which are all old and dirty.
Unfortunately it won't allow me to put the photos on here but if someone would like them please send me a message.

2 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Ginette,

Thank you for taking the time to share your review following your recent holiday. We’re truly sorry to hear about the issues you experienced during your stay and completely understand how disappointing this must have been for you.

Please be assured that your concerns are being fully investigated. I can see that one of our Complaints Managers is already in direct contact with you and is actively working towards a resolution to your complaint.

Your feedback is extremely important to us, as it helps us support the homeowners we work with in ensuring all guests have an enjoyable holiday experience. Thank you for your patience and for giving us the opportunity to address the concerns you have raised. If you have any further queries, please feel free to contact the assigned dedicated Complaints Manager at any time, who will be happy to assist.

Kind regards,

Hayley

Rated 5 out of 5 stars

Holiday cottages UK is always reliable

Holiday cottages UK is always reliable. The cottages are clean and the host are great.

8 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Jen,

Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great experience with our team and enjoyed our holiday properties.

If we can be of any help or assistance booking your next holiday to Ireland, please feel free to get in touch.

Kind regards,

Tess

Rated 5 out of 5 stars

Smooth

Didn’t need to get in touch with shamrock. Everything went smoothly via their online booking site. Confirmation e-mails were timely and complete.

2 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you for your feedback - it's great to hear that you had a smooth booking experience!

If you do need any assistance with bookings in the future please do feel free to get in touch.

Kind regards,

Tess

Rated 1 out of 5 stars

A holiday home not fit for purpose

Please see my comments on my retiew and sort a refund for me. I would not have stayed in this awful house for more than 1 night if there had not been visitors in my own house.

This house is not fit for purpose!

26 April 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Angela,

Thank you for taking the time to write a review following your recent holiday. We’re very sorry to hear that you were dissatisfied with the property you stayed in.

Please be assured that we take all feedback seriously and are committed to thoroughly investigating any concerns raised. It’s important for us to fully understand your experience, and we’d appreciate the opportunity to speak with you directly so that we can address your concerns with both yourself and the homeowner of the property.

To help us look into this matter further, we’ll need a few additional details from you please. You will shortly receive a request from Trustpilot asking you to confirm your booking information, please could you respond within the next 3 days. Once we have your booking details, our Complaints Team will be in touch to carry out a full review of the issues raised and work towards a suitable resolution.

Your feedback is very important to us, and we appreciate the opportunity to investigate this for you.

Kind regards,

Hayley

Rated 5 out of 5 stars

We had a brilliant time

We had a brilliant time in the house at Brittas Bay Park. The house was bright, spacious, clean and beautifully decorated. The house is located in a quite housing area with a tennis court, a lot of space to play Soccer, Hurling and other ball games. The senic South Beach is only 5 min walking distance away.

6 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for your holiday feedback. We're delighted to hear you enjoyed the property and that you were able to make great use of the facilities!

If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Clear and detailed instructions on the…

Clear and detailed instructions on the rental.
Good contact with the person on the phone

9 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon,

Thank you for your holiday feedback. It’s great to hear that you were pleased with our services and that you received detailed information about the property.

If we can be of any help with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Very easy to book

Very easy to book
Good value for money
Had a great holiday

2 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good afternoon Paula,

Thank you for your feedback. It’s great to hear that you enjoyed your holiday and that you were pleased with our services.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Great experience-secluded getaway

Great experience, all information was given, very clear instructions. We had no issues at all, thank you

2 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Clogue,

Thank you for your feedback. We're pleased to hear you had such a fantastic week and that the cottage had everything you needed.

If we can help with booking your next stay, please feel free to contact us and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Everything you needed was provided

Everything you needed was provided, great cottage good location very clean

23 April 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Margaret,

Thank you for your holiday feedback. We're delighted to hear you enjoyed the property and that it had everything you needed.

If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Lovely property . Home from home .

Lovely property .Quiet rural area next to golf course . Well decorated house .Well equipped .All relevant and useful information provided by owner.

18 April 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Alice,

Thank you for your holiday feedback. It’s great to hear that you had a wonderful stay.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Wow!

Fantastic place but please don’t rush to book it as otherwise it leaves fewer weeks for us to both enjoy it! Haha! Joking apart, the views, the place is breathtaking and of course not forgetting Paul and Zack.

Excellent communication with Andrew and co

We will be back!

Ben & Bryony

2 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Hi Ben & Bryony,

Thank you for leaving a review, it's great to hear that you loved your stay so much that you'd like to return!

If we can be of any assistance with booking your next stay, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Orchard View cottage has a great view…

Orchard View cottage has a great view of Bantry Bay and is the perfect spot for a few days break.

1 May 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Steve,

Thank you for your holiday feedback. It’s great to hear that you had a great time at Orchard View Cottage.

If we can be of any assistance with booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Help finding a lovely cottage in West Cork

They helped us find a terrific cottage in West Cork.

5 April 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning Ken,

Thank you for your feedback. It’s great to hear that you were pleased with our services.

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Tess

Rated 5 out of 5 stars

Excellent property

Booking was easy, lots of choice. This house stood out for the value for money. Perfect for us as it had 3 bedrooms and 3 bathrooms. Host kept in touch throughout the week and was very informative about the area.

18 April 2026
Unprompted review
Shamrock Cottages logo

Reply from Shamrock Cottages

Good morning,

Thank you for your holiday feedback. It’s great to hear that you were pleased with our services, and that you enjoyed your holiday.

If we can be of any assistance with booking your next holiday, please feel free to reach out and we’ll be happy to help.

Kind regards,

Tess

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