BEWARE! If you buy on sale, your purchase is final sale and you won’t see that anywhere. You will se hassle free return, 30 day satisfaction, etc but that’s not true if you buy 2 and get a discount. A... See more
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The worst customer service I've had in a long time. Charged me additional $ even though I didn't complete the return/exchange I was considering. Had to turn it over to my Credit Card company. If... See more
Company replied
My $80 garment ripped within 3 weeks. Their policy is no refunds and exchanges for worn garments but you would think they would stand by their quality and make accommodations especially when something... See more
The product is way too small and too short. If it was just too small I'd gladly order a size up, but the fact that the product was so short that it rode up my rear end painfully even hunched over mean... See more
Company details
Written by the company
Welcome to Shapewear USA, the new way to shop for shapewear in the U.S. Let us take you on a journey of the best shapewear brands, from North and Latin America to Europe and all around the world. ShapewearUSA.com connects women with the world's most in-demand fashion shapewear brands. ShapewearUSA.com is a leading destination for sophisticated fashion that features the latest trends and collections for body shaping garments that improve posture, boost confidence and highlight a more contoured shape and sleeker physique. We are inspired to help women find shapewear clothing that accentuates their most attractive traits, including the unique beauty that radiates from within.
Contact info
PO Box 729, 60091, Wilmette, United States
- support@shapewearusa.com
- www.shapewearusa.com
2.5
Poor
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick answers that I needed!
25 June 2023
Unprompted review
Customer service chat helped me with…
Customer service chat helped me with changing my purchase; appreciate the immediate response.
20 June 2023
Unprompted review
Well I have to say that the CEO of this…
Well I have to say that the CEO of this company contacted me and gave me his personal phone number for me to contact him he was very pleasant and made sure that I was satisfied with everything and wanted me to be happy with my experience with my purchase …. I have to say that I appreciate the time that he spent with me resolving my issues Thankyou Joe so very much !!!!!!!
3 June 2023
Unprompted review
Great experience
Sorry about previous messages it was regarding another company and I am out of the country. I read the message too fast so my apologies. The service I got from them was great and exceeded my expectations. Everything I ordered got to me early and I was able to bring with me on my trip. Thank you
31 May 2023
Unprompted review
Reply from ShapewearUSA
Dear Krystal, please reach out to support@shapewearusa.com with your order number and we will be glad to assist you.
Light weight and good support
Light weight and good support, very happy with my purchase
1 May 2023
Unprompted review
Great product...
Great product.... comfortable and very good quality.... highly recommended....A+++
28 April 2023
Unprompted review
Quick delivery and quality piece
Quick delivery and quality piece. Mahalo!
23 April 2023
Unprompted review
Received it quick
Received it quick, great quality. Will be ordering more
23 April 2023
Unprompted review
I ended paying 15 dollars extra for…
I ended paying 15 dollars extra for shipping
21 April 2023
Unprompted review
Reply from ShapewearUSA
I acknowledge the inappropriate tone of our customer person and have taken immediate action to address the issue. Rest assured, I am here to assist you in resolving the matter. To proceed with exchanging your items and refunding the rush shipping, please contact me at the provided number or let me know if you prefer a callback. Kindly reply to the email sent to you, and we will work together to find a solution. Your satisfaction is important to us, and I am committed to making things right for you. - Owner
I love the jeans!!
I love the jeans!!! They are super comfortable and the elasticity in the jeans is firm so they don’t get baggy after a couple hours of wear! Love them!!
7 April 2023
Unprompted review
Reply from ShapewearUSA
thank you for your kind words!
Always great products for the price and…
Always great products for the price and great customer service 👍
23 March 2023
Unprompted review
Reply from ShapewearUSA
Thank you so much for your kind words!
Fit perfectly and arrived earlier than…
Fit perfectly and arrived earlier than expected.
29 March 2023
Unprompted review
Reply from ShapewearUSA
Thank you so much for your kind words!
Great experience!
The products are of a great quality and just as described!! Fast shipping!! Customer service is terrific! Fast responses and resolutions. I can’t say enough about the company’s customer service!!
I will use the website to order again!!
20 March 2023
Unprompted review
Reply from ShapewearUSA
Thank you so much for your kind words!
Fast Delivery from U.S.
13 March 2023
Unprompted review
My product came quickly and was in…
My product came quickly and was in packaged nicely.
12 March 2023
Unprompted review
The Best!
I had arm surgery and these compression sleeves are the best! I highly recommend!
16 February 2023
Unprompted review
Excellent stockings and service!
These are lovely stockings. They fit well and feel durable. They arrived quickly and l couldn't be more eased. Thanks!
14 February 2023
Unprompted review
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