BEWARE! If you buy on sale, your purchase is final sale and you won’t see that anywhere. You will se hassle free return, 30 day satisfaction, etc but that’s not true if you buy 2 and get a discount. A... See more
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See what reviewers are saying
The worst customer service I've had in a long time. Charged me additional $ even though I didn't complete the return/exchange I was considering. Had to turn it over to my Credit Card company. If... See more
Company replied
My $80 garment ripped within 3 weeks. Their policy is no refunds and exchanges for worn garments but you would think they would stand by their quality and make accommodations especially when something... See more
The product is way too small and too short. If it was just too small I'd gladly order a size up, but the fact that the product was so short that it rode up my rear end painfully even hunched over mean... See more
Company details
Written by the company
Welcome to Shapewear USA, the new way to shop for shapewear in the U.S. Let us take you on a journey of the best shapewear brands, from North and Latin America to Europe and all around the world. ShapewearUSA.com connects women with the world's most in-demand fashion shapewear brands. ShapewearUSA.com is a leading destination for sophisticated fashion that features the latest trends and collections for body shaping garments that improve posture, boost confidence and highlight a more contoured shape and sleeker physique. We are inspired to help women find shapewear clothing that accentuates their most attractive traits, including the unique beauty that radiates from within.
Contact info
PO Box 729, 60091, Wilmette, United States
- support@shapewearusa.com
- www.shapewearusa.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The price and quality of the items I…
The price and quality of the items I purchased is exceptional. I would definitely purchase from Shapewear again!
The costumer service member was very…excellent
The costumer service member was very professional, kind and with patient dealing with my problem, has a lot of knowledge and never ignored my complaint. Thank you, am happy with their products and the customer service provided by this company.
Totally satisfactory experience!
Great transaction. Items precisely as described at a fair price. Highly recommend shapewearUSA.
It’s too big
Excellent customer service
Excellent customer service, I made an error when ordering and they fixed it immediately before shipping it out.
Very excited to get my item in the correct size!!!!
There was an issue but it was…
There was an issue but it was addressed. Thank you.

Reply from ShapewearUSA
Excellent product quality
Excellent product quality. Website gave clear information regarding sizes. Delivery came sooner than expected!
Return
Bodysuits are not true to size and if you need to return you’ll get store credit.
Don’t Shop Here! I received the wrong item
I received the wrong item. I returned and shapewear wouldn’t issue a refund, just a site credit. This is the first time I shopped at Shapewear and I was looking for a specific item. This is not a site where I were I would usually shop. I do not find this site user friendly both in how items are displayed and described or in their return policies.
I love the faja!
I love the faja!! But it would be better to have some soft material in top of the zipper so it would not hut the private area but is a wonderful product, good quality and is stretchy, strong
Excellent dealing with Sophia Luna of Shapewesr
I had the please of dealing with Sofia Luna
Customer Service at Shapewear I had a slight problem & Ms Luna dealt with this in a professional & Knowledgeable manner. I will definitely buy from this company again with pleasure. Thank you Shapewear & Ms Luna it was greatly appreciated.
Great item, longer than expected shipping
Great item - wife loves its. Shipping took more time than expected
Received my order and loving the body shaper
Received my body shaper from Shapewearusa and i am loving the shapewear. It fit great, it's soft and comfortable and gives me good compression in the waist area. I got compliments from my friends and family and I plan on ordering it in more colors.
Shipping delay
Shipping took 7 days when I paid for 2 day shipping. After I notified them of this extreme delay they did refund me my shipping cost for 2 day shipping without hassle. But now NO refunds on returns even unopened packages.

Reply from ShapewearUSA
I received my order quickly
I received my order quickly, which I was very appreciative about that. Unfortunately what I ordered didn’t fit so I contacted the company right away and they were willing to exchange it or give store credit but not a refund. I was upset about that because I had gotten a great deal while on sale and now the sale is over and I only get store credits, so I only get one item vs two.i think it’s misleading and should say no refunds so that people are aware of that risk.
Don't trust this outfit but then again, they might be helpful.
I bought what I thought would be a good shaping slip from Shapewear USA but I was wrong. It did not offer support where women need it most and it rode up...and I mean up. I sent them an e-mail and they said "We'll make it right" but of course, because I had already worn it, they won't take it back—total rip off.
UPDATE
They did get in touch with me and while they didn't have something that was truly what I wanted, they made a valiant effort to make it right.
Most young women don't need "Shapewear" so I don't understand why this outfit seems to cater to a younger crowd. They're already lovely and don't need help for the bulges and such that tend to happen later in life. It would be nice to find a company that remembers that older ladies like to look nice as well.
It was a journey but i at least got my product now even if it is 2.5months after I ordered
I never received the product they say was delivered. No refund so im out the money.
😀😀😀Edit: its now aug 23rd and they sent me a replacement so i will change my rating and review to a 3 because i still wouldn’t shop with them again because of my experience but they at least made it right even if it is 2.5 months after i ordered
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