I always appreciate how easy it is to find out anything on the Shawbrook website. Options are presented clearly and the instructions to do the option chosen are easy to follow. I like the way things... See more
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Review summary
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Reviews shaping this summary
Good communication. Quick reply online without having to phone & talk to a AI/bot! Always followed up with paperwork e.g. end of year tax/interest on all accounts. Thank you Pauline Trehane
I have banked with Shawbrook for a number of years and find it to provide a good choice of competetive accounts. In 10 years, I have found help, assurance and good rates of interest. Communications ar... See more
Good website, good service, decent rates. Staff extremely helpful if need to phone up, please don't get rid of telephone service. Overall has always been a good experience
Company details
- #17 of 50 best companies in Bank
About Shawbrook
Written by the company
Welcome to Shawbrook
The home of award-winning lending and savings products for established UK businesses, professional property investors, and individuals.We deliver the premium experience, flexibility and certainty that our customers value.
✓ Trusted by over 560,000 customers ✓ Extensive product range ✓ Rated Excellent with over 10,000 reviews on Trustpilot ✓ FSCS protection across our savings range up to coverage limitsAward Winning
We are rated 'Excellent' by our customers and recognised by the experts across our range of award-winning products, including specialist finance for businesses, property developers, residential and commercial landlords and individuals.
As we're a UK bank, customers choosing our award-winning savings products are also protected through the Financial Services Compensation Scheme.
Contact info
40 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- www.shawbrook.co.uk
Join over 300,000 switched on savers
4.6
Excellent
21k reviews
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Shawbrook Bank is NOT part of the…
Shawbrook Bank is NOT part of the Faster Payment
scheme so if you transfer / deposit funds at the wrong time eg the weekend or just before then you stand to lose a lot of interest if the amount you are transferring is substantial. Shawbrook- make it clear in bold wording on your savings home page!!! But that wouldn't be in your interest to do would it?
29 June 2026
Unprompted review
Reply from Shawbrook
Hi Ray,
Thank you for your feedback. We're sorry to hear of your concerns. Information about payment processing times, including that we are not part of the Faster Payments scheme, is available on our website and within our account information. We encourage customers to consider these timescales when making deposits or withdrawals. We continually review customer feedback to help ensure important information is clear and accessible. We appreciate you taking the time to share your comments.
Always easy to contact with any queries…
Always easy to contact with any queries which are dealt with in a friendly but efficient way.
28 June 2026
Reply from Shawbrook
Hi Wyssie, thank you for your positive review. We are pleased to hear about your experience with us. Thank you for saving with Shawbrook.
ALWAYS PROFESSIONAL SERVICE
12 June 2026
A good site in which to put your…
A good site in which to put your savings- have been more than happy with them
27 June 2026
My Shawbrook experience
I have found Shawbrook extremely easy to deal with & most helpful to any enquiries I have had
23 February 2026
Always good everyday banking with great interest rates ,with good service
A top interest rate,and very easy to set up. Been with Shawbrook now for a few years,hard to beat on service.
27 June 2026
Easy to use and generally good…
Easy to use and generally good communication. Received request to review, however, prior to policy anniversary which seemed a little strange.
16 June 2026
Reply from Shawbrook
Hi Paul, thank you for taking the time to share your feedback and for saving with Shawbrook.
First time using your services and…
First time using your services and found you very professional
6 April 2026
Reply from Shawbrook
Hi Geoff, thank you for taking the time to share your feedback and for saving with Shawbrook.
Easy to use good rates
27 June 2026
Reply from Shawbrook
Hi David, thank you for taking the time to share your feedback and for saving with Shawbrook.
I have always found Shawbrook very…
I have always found Shawbrook very efficient and have always dealt with my reivestments without any fuss or problems . I would have no problem recommending them to other people
27 May 2026
Good isa rates and send reminders to…
Good isa rates and send reminders to you when maturing and provide good re investment options
27 June 2026
Simplicity to use
5 June 2026
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