Pete was an excellent driver, helpful, considerate, nice clean coach, couldn't fault him.Alverston Hall Nantwich was fabulous, lovely big clean room,well!! food couldn't believe the choice, excellent!... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've just got back from an 8 day Shearings' Great Little Trains of Wales holiday & it was fantastic! It was so relaxing having Shearings take on the roles of driving, navigating, parking & taking us... See more
Company replied
We have returned home from the tour of the Railways of Somerset and the Devon Coast and must say what an excellent short holiday this was.The itinerary was well thought out with each day a super and... See more
Company replied
loved the organisation of shearings. great itinerary , Absolutely stunning Austria lakes & Vienna . Booked again for next year 4star lake Lucerne Switzerland which i look forward too . Thank you Shear... See more
Company details
- #132 of 148 best companies in Tour operator
- #10 of 11 best companies in Bus tour agency
About Shearings Holidays
Written by the company
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Written by the company
- Bag your next holiday for just £1pp deposit!
- For a limited time only, you can secure a hassle-free holiday for just £1pp SUPER-low deposit – miss it and you’ll miss out!
Contact info
Sunway House, Canklow Meadows, S60 2XR, Rotherham, United Kingdom
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4.3
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Four day holiday to the Netherlands
Four day holiday to the Netherlands
Great holiday Many Thanks to Lloyd and Marco who were endlessly patient and cheerful very informative and took very good care of us
27 April 2026
Unprompted review
Reply from Shearings Holidays
Hi Karen,
Thank you for your lovely review! We’re so pleased to hear you had a great four-day holiday in the Netherlands.
Lloyd and Marco will be delighted to hear your kind words – it’s wonderful to know they looked after you so well and helped make your trip enjoyable with their patience, cheerfulness, and knowledge.
We really appreciate you taking the time to share your experience and hope to welcome you on another Shearings holiday soon!
Kind regards,
Customer relations (SB)
Lake Garda and Villa Mulino
Just returned from Lake Garda and the hotel Villa Mulino. Absolutely amazing holiday. I would recommend to anyone. Spotless hotel, delicious food, friendly staff who go above and beyond for the guests. This is a beautiful part of the world and I can’t wait to visit again. Destinations visited are amazing and beautiful. The tour crew, Chris and Graziella were fantastic. So knowledgeable about the history and culture of the regions, as well as providing a great experience on the trip. They looked after us all with kindness, respect and compassion. I can’t thank them enough for the care they gave me on the trip. They made it so much more enjoyable and special. Thank you both and thank you to my fellow travellers for a wonderful experience. See you soon xx
17 April 2026
Unprompted review
Reply from Shearings Holidays
Hi Maggie,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the hotel, the food, and that your driver and tour guide helped make your trip extra special.
We really appreciate your kind words and hope to welcome you on another Shearings holiday again soon!
Kind regards,
Customer Relations (SB)
Lovely Amsterdam break, perhaps not for those living in the North
The Amsterdam break was well planned and our tour guide was fantastic. The Van der Valk hotel was outstanding, although the bathroom arrangement was a little quirky. Our room was spacious and pristine with everything we needed, including a safe. We had a fantastic breakfast with a huge choice which even included bacon and egg and the evening meals were delicious and really good value for money.
Travelling by coach from the north of England isn't recommended though as departure was at 3 in the morning and there were several transfers en route, which means you're not able to get a proper rest before you get on the ferry.
23 March 2026
Reply from Shearings Holidays
Hi Catherine,
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you found the Amsterdam break well planned and that your tour guide made such a positive impact on your experience. It’s also wonderful to know that you enjoyed your stay at the Van der Valk hotel, particularly the spacious and pristine room, along with the excellent breakfast and evening meals.
We appreciate your comments regarding the bathroom layout and understand that this may have felt a little unusual. We’re also sorry to hear that the early departure time and transfers made the journey more tiring, especially when travelling from the north of England. Your feedback is really valuable and will be taken into account as we continue to review and improve our tours.
Thank you again for sharing your experience, and we do hope to welcome you on another Shearings holiday in the future.
Kind regards,
Customer Relations (SB)
Breakfast was at 7.30 and found getting…
Breakfast was at 7.30 and found getting up at 6am far too early every day. My fault at the beginning by leaving my insulin at home but was very tired at the end of the week.
6 April 2026
Reply from Shearings Holidays
Thank you for sharing your feedback. We understand that the early breakfast times made for some very long days and we’re sorry to hear how tiring this was for you, especially by the end of the week. Thank you for letting us know and for taking the time to leave your review.
Shearings Customer Service (MB)
Partner booked Mamma Mia/London…
Partner booked Mamma Mia/London weekend..paid in full £868 ..I am registered disabled due to ongoing illness but I fell and broke ankle..informed them immediately but because it is 5 weeks away they will take £600 off us!!..can only transfer to another person (was mother/daughter getaway) ..but we have to let them know by 8th May ..probably so they can rebook!!..awful customer care..and operator said try and make time to have these times away with family it is important 🙄..do NOT book with Shearings..end of
27 April 2026
Reply from Shearings Holidays
Hi Helen,
Thank you for taking the time to share your feedback, and we are very sorry to hear about your situation and the injury you’ve sustained. We hope you are recovering well.
We understand how upsetting it must be to have to reconsider your plans for what was intended to be a special mother and daughter getaway. We also appreciate your concerns regarding the cancellation terms applied in this case and the difficulty this has caused.
Our booking conditions do vary depending on how close to departure a cancellation is made, and we are sorry that this has resulted in disappointment at an already difficult time for you. We also regret that the tone of your interaction with our team did not feel supportive — this is not the experience we aim to provide, especially in sensitive circumstances.
We would encourage you to contact our Customer Service team directly with your booking details so we can review your case properly and ensure everything has been handled correctly, including any possible alternatives such as name changes or transfer options.
Thank you again for your feedback, and we wish you a smooth recovery.
Warm regards,
Customer Service Team SB
We always enjoy our coach trips
We always enjoy our coach trips. The organisation from Shearings is amazing!
Very professional.
Very good driver and great people on the coach.
6 April 2026
We had a lovely few days at the Pentire…
We had a lovely few days at the Pentire Hotel. The driver was amazing, the hotel staff were all very friendly and the food was good.
6 April 2026
Unprompted review
Reply from Shearings Holidays
Hi Pamela,
Thank you for your kind review! We’re so pleased to hear you had a lovely few days at the Pentire Hotel and that everything from your driver to the friendly staff and food made your stay enjoyable.
We really appreciate you taking the time to share your experience, and we hope to welcome you on another Shearing's holiday again soon!
Kind regards,
Customer Relations (SB)
My wife and I
My wife and I, would like to take this opportunity, to thank both of our coach drivers, Jason and Nathan, who were so professional throughout our trip to the "Keukenhof" Tulip fields, and Amsterdam, they made our trip so enjoyable, and were very courteous and helpful throughout. And their knowledge of the area and direction made life so much easier for us, we would thoroughly recommend a SHEARINGS trip to anyone, especially with Jason and Nathan coach driver and operators. A very big heartfelt thanks again.
24 April 2026
Unprompted review
Dutch bulb fields and Amsterdam
We had a lovely trip to see the Dutch bulb fields and Amsterdam. The feeder coach was on time picking us up. When arriving at Folkstone, the transfer to our tour coach was extremely well organised. When we arrived at Dover for Dunkirk our ferry was cancelled, but our drivers managed to get a transfer to the ferry leaving for Calais with only a short wait. All trips ran like clockwork and so stress free.
We only had one major problem with a group of very inconsiderate, rude, noisy, drunk, abusive fellow passengers who ruined the 4 hr trip from ferry to hotel. On complaining, along with numerous others, they were spoken to by our drivers Nathan and Jason and the situation solved. Very enjoyable rest of holiday.
24 April 2026
Unprompted review
Reply from Shearings Holidays
Hi Sue,
Thank you for taking the time to share such a detailed review of your holiday. We’re delighted to hear that you had a lovely trip to the Dutch bulb fields and Amsterdam, and that everything ran smoothly from the feeder coach through to your excursions. It’s also fantastic to know that Nathan and Jason handled the unexpected ferry cancellation so well and kept everything running seamlessly for you.
We’re very sorry to hear about the disturbance caused by other passengers during part of your journey. We understand how this can impact your experience, but we’re pleased that our drivers stepped in promptly to resolve the situation so you could continue to enjoy the rest of your holiday.
Thank you again for your kind words and valuable feedback. We’re so pleased the rest of your trip was enjoyable, and we hope to welcome you on another Shearing's holiday in the near future.
Kind regards,
Customer relations (SB)
Bulbfield trip
Jason and Nathan were excellent drivers/hosts for the bulbfield experience this last weekend. Well done, and Shearings you have two very competent staff on your books. Hotel Moxy in Utrecht was uber modern, but no evening food? Really? Not good for the older members in the group as they came back tired after long days then had to go out in the evening to find food. Maybe Shearings you could have checked that out before hand as it was a major bank holiday. Everything ran like clockwork, well done Shearings but I guess youve had years of practice!
24 April 2026
Unprompted review
Agatha Christie weekend
Driver was first rate very helpful and made the journey fun
Hotel clean but my room on the top floor was so hot even with the very small fan given and not many places to plug in as only 4 sockets in the room, shower had very little pressure so shower was not great
Food sorry but evening meal on the first night was not very good so did not have dinner the second night but breakfast was good
Going around the Agatha Christie tour was enjoyable and was very well explained just glad we had the good weather but wished the trip was Friday to Monday as a lot of travelling in 3 days
24 April 2026
Unprompted review
Reply from Shearings Holidays
Hi Kim,
Thank you for taking the time to share your detailed feedback with us. We’re really pleased to hear that your driver made such a positive impression – it’s great to know they helped make the journey enjoyable and fun. We’re also glad you enjoyed the Agatha Christie tour and were lucky with the good weather!
That said, we’re sorry to hear that parts of your hotel stay didn’t meet expectations. We understand how uncomfortable a room that is too warm can be, and we appreciate your feedback regarding the limited sockets and shower pressure. We’re also disappointed to learn that the first evening meal didn’t meet your expectations, although we’re pleased breakfast was more enjoyable. Please be assured we’ll share your comments with the hotel to help improve future experiences.
We also appreciate your thoughts on the itinerary and timing of the trip – feedback like this is invaluable when reviewing our tours.
Thank you again for your honest review, and we do hope to welcome you on another Shearings holiday in the future.
Kind regards,
Customer Relations (SB)
Amsterdam 2026
What an awesome long weekend we had with Shearing group. So organised and helpful. Our 2 drivers Nathan and Jason were amazing. The hotel (Moxy) was nice and clean but extremely basic. Definitely book with shearing again
24 April 2026
Unprompted review
I wasn't satisfied with the food in the…
I wasn't satisfied with the food in the hotel at Scotland when I we.nt with shearings on the tour on.the 6.4.2026 the plates were cold for the breakfast also the carpet in.my room was grubby..and also I got a bug bite or mite bite from the mattresses I did ring shearings about this to make them aware of this.hopefully they will raise the standards and improve on this matter I have raised yours faithfully ms.jacqueline.lilly
29 April 2026
Reply from Shearings Holidays
Thank you for taking the time to share your comments with us. I’m very sorry to hear that the hotel fell short during your Scotland tour, particularly with the standard of the food, the condition of your room, and the discomfort you experienced during your stay.
We appreciate you contacting us at the time to make us aware, and your feedback has been noted so these issues can be addressed. Thank you again for letting us know about your experience
Shearings customer Service MB
The driver was excellent and knew where…
The driver was excellent and knew where best places to visit in most of locations we visited
23 March 2026
Reply from Shearings Holidays
Hi Deborah,
Thank you for your lovely review! We’re so pleased to hear that your driver made such a positive impact on your trip. It’s great to know their local knowledge helped you get the most out of the places you visited.
We really appreciate you taking the time to share your experience, and we hope to welcome you on another Shearings holiday soon!
Kind regards,
Customer Relations (SB)
I am still waiting for the result of my…
I am still waiting for the result of my complaint
30 March 2026
Reply from Shearings Holidays
Thank you for sharing your feedback with us.
We regret to learn of your dissatisfaction with your chosen tour. Please know that our primary goal is to ensure every tour we offer is thoroughly enjoyable.
We are currently reviewing your received direct correspondence, and once our investigations are complete, we will reach out to you directly.
If there's anything I can assist you with in the meantime, please feel free to contact me.
Warm regards
Shearings Customer Services SB
The organisation was a little off,but…
The organisation was a little off,but only really when the main coach arrived at Skelton lake early,meaning we had to wait a fair while for our connection back home,other than this I can’t fault the whole holiday
10 April 2026
The trip to Keukenhof Gardens and bulb…
The trip to Keukenhof Gardens and bulb field was so very lovely, everything I had hoped it would be.
I enjoyed getting a taste of Amsterdam with a boat trip on the Sunday morning, and a few hours at the Museum in the afternoon.
Our hotel, the Van de Valk in Zaltbommel, was exceptional - immaculately clean and well appointed, and the restaurant there very good indeed.
Out guide was wonderful - he was attentive and thoughtful of all his passengers needs, he was entertaining and made all the difference to the journeying which was a great deal of travel time on the coach.
I had presumed that we would be travelling to the East coast for an overnight ferry which I would have preferred - I was shocked that we were travelling the length of the country and I feel overnight sailing would have made the trip more restful and easier for the majority of passengers.
27 March 2026
Reply from Shearings Holidays
Hi Nicole,
Thank you for taking the time to leave your 4-star review of Shearings.
We’re delighted to hear how much you enjoyed your visit to Keukenhof Gardens and the bulb fields — it sounds like the itinerary delivered exactly what you were hoping for. It’s also lovely to know you enjoyed the Amsterdam boat trip and museum visit, and that the Van der Valk Hotel in Zaltbommel met such a high standard in terms of comfort, cleanliness, and dining.
We’re especially pleased to hear your comments about your tour guide. We’ll make sure your kind feedback is passed on, as it’s great to know their attentiveness and personality helped make the journey more enjoyable, particularly with the longer travel time involved.
We’re sorry to hear your expectations around the ferry arrangements were different from the itinerary provided. We do appreciate your honest feedback on this, and we understand how preferred travel options can impact the overall comfort of a trip. Your comments will be shared with our product team for review when planning future departures.
Thank you again for your detailed and thoughtful feedback, and we hope to welcome you on another Shearings holiday in the future.
Kind regards,
Customer Relations (SB)
Good.selection of holidays easy to book…
Good.selection of holidays easy to book online or online.friendly and helpful staff.
28 April 2026
Reply from Shearings Holidays
Hi Malcolm,
Thank you for taking the time to leave your 4-star review of Shearings.
We’re delighted to hear you were happy with the selection of holidays available and found the online booking process easy and convenient. It’s also great to know you found our staff friendly and helpful — we’ll make sure your kind comments are shared with the team.
We really appreciate your feedback and hope to welcome you on another Shearings holiday again soon.
Kind regards,
Customer Relations (SB)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.