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Shedstore Reviews 

13,650
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,488 reviews, reviewers had a great experience with this company. Customers consistently mention that the online ordering process is straightforward, and they frequently praise the staff for being professional, knowledgeable, and extremely helpful. Additionally, consumers highlight that delivery services are prompt and reliable, noting that drivers often provide helpful updates and assist with unloading heavy items into gardens. Some reviewers were not happy with the product quality, reporting that several panels featured gaps, warped wood, or misaligned edges that required extra work. Some people also felt that assembly was quite difficult because materials were out of shape, leading to frustrating construction challenges and minor leaks.

What people talk about most

Product

People report ambiguous experiences with product, noting that while some items arrived quickly and were... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the sturdy vegetable troughs and... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick online transactions and helpful... See more

Staff

Users describe positive interactions with staff, frequently praising helpful delivery drivers who place items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only problems were we were given 3 delivery times. There was a problem with an alignment in one part of construction and the lock was less than useless. I had a professional build my shed. I was p... See more

Rated 4 out of 5 stars

Well ordered a shed online from Shedstore.co.uk. was given a date for delivery, price i thought was reasonable, on route i received updates from driv er who arrived early and assisted to unload and... See more

Rated 4 out of 5 stars

There was an issue with delivery, not Shedstores fault, original shed was damaged in transit, and had to be returned to Yardstore. This put delivery back. Myself nor Shedstore were informed about th... See more

Rated 4 out of 5 stars

Delivery was quick. Guy was plesant and helpfull. She'd was good quality besides a few minor errors in construction of the pre made panels. Some of the wood was twisted so would not sit level. The w... See more


Company details

  1. Garden building supplier
  2. also in
  3. Garden centre

About Shedstore

Written by the company

Shedstore is one of the UK's established online retailers of sheds, garden buildings and outdoor storage solutions. Since 1999, we have been helping customers across the UK create practical, organised and enjoyable outdoor spaces through our extensive range of garden products.

Our product selection includes wooden sheds, metal sheds, plastic sheds, summer houses, log cabins, garden offices, workshops, playhouses, greenhouses and outdoor storage solutions. We also offer fencing, decking, pergolas, gazebos, garden structures and landscaping products to help customers transform their gardens from the ground up.

With decades of experience in the garden buildings industry, Shedstore works with leading UK manufacturers and suppliers to provide quality products suitable for a wide range of budgets and requirements. Whether customers need a compact storage shed, a home office for remote working, a summer house for relaxation or a large workshop, our range is designed to offer something for every garden.

We are committed to making online shopping straightforward and convenient. Customers can benefit from detailed product information, secure ordering and support from our UK-based customer service team. Our website provides expert buying advice and resources to help customers choose the right garden building for their needs.

Shedstore continues to focus on delivering quality products, dependable service and a positive customer experience. We are proud to have served hundreds of thousands of customers and remain committed to helping people make the most of their outdoor spaces.


Contact info

4.0

Great

TrustScore 4 out of 5

14k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(13,650)

1,344 reviews in the last 12 months

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Rated 1 out of 5 stars

We have had the shed since mid July

We have had the shed since mid July, yesterday I noticed the double doors had gaps between the panels twisted out of the joints. I took some photos and sent them to Shedstore requesting some feedback only to be told it’s normal wood shrinkage, the fixings to door framework were not on the edges to secure the panels twisting but in the centre, again i was told this normal. Please do not bother with Shedstore customer service is a high priority is their statement on the website which is complete nonsense from my experience

23 September 2026
Unprompted review
Shedstore logo

Reply from Shedstore

Hi Paul,
Thank you for taking the time to share your feedback. We're sorry to hear you're unhappy with the response you received regarding your shed doors.

As the shed is constructed from natural timber, some movement, including shrinkage and changes to the alignment of timber components, can occur as the wood adjusts to its environment. We appreciate, however, that this can be concerning when you first notice gaps or movement in the doors.

We’re sorry that you feel the service you received did not meet your expectations. We take customer feedback seriously and would be happy to review the photographs and details of your concerns again to ensure the matter has been assessed appropriately.

Kind regards,
The Shedstore Team

Rated 4 out of 5 stars

Good quality greenhouse

Good quality greenhouse, weakest part is probably the sills held on by 3 small nails, there was a plastic pane missing, which was sorted by your office, overall a good buy

13 September 2026
Rated 1 out of 5 stars

I paid for an expensive shed and for…

I paid for an expensive shed and for installation. I am 60 years old and live alone. Unfortunately, they use drivers who only deliver kerbside. So if you are on your own, I would not bother.

24 September 2026
Unprompted review
Shedstore logo

Reply from Shedstore

Hi Jac,
We will pass on your feedback, we're sorry this wasnt the service you needed.

Some restrictions may apply in certain situations however we will have this looked into internally.

Kind Regards,
The Shedstore Team.

Rated 1 out of 5 stars

BUYER BE AWARE VERY POOR QUALITY.

Delivery was roadside drop not as promised in the garden , quite afew panels were badly warped ,very disappointed with the complete shed , roof sags in the middle awful job .wish I had not bought it .
IF YOU ARE THINKING OF BUYING A SHED FROM HERE THINK AGAIN SAVE YOURSELFS A LOT OF GRIEF AND DISAPPOINTMENT.

6 June 2026
Shedstore logo

Reply from Shedstore

Hi,

We’re sorry to hear you’re disappointed with your shed. We can’t see that you’ve contacted us directly regarding these concerns, so we’d really like the opportunity to look into this for you.

Please get in touch with our customer service team and, if possible, provide some photographs of the issues you’ve mentioned so we can investigate and assist you further.

Kind Regards,
The Shedstore Team

Rated 4 out of 5 stars

Replacement shed

For the price the shed seems reasonable, only time will tell on its durability, door although tongue & groove seemed a little flimsy

7 August 2026
Rated 4 out of 5 stars

Order delivered today

Order delivered today, unable to check goods, as I am 78 yrs 0old and suffer from my back. Pleasant young man placed them in the garden as unable to walk down the steps to area of site. Thank you.

7 September 2026
Rated 5 out of 5 stars

Couldn’t be better

Ordered shed, date given for delivery, time slot arranged, driver arrived on time, very helpful, even offered to help move into garden seeing I had an injured arm!

12 September 2026

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