We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Best opticians
Good caring service. Excellent staff and great selection of frames. My prescription filled and always excellent. Have been using Sheinman for 40 years. Thank you.
14 May 2026
Reply from Sheinman Opticians
Hi Lillian,
Thank you so much for your wonderful review and for choosing Sheinman’s for an incredible 40 years! We’re delighted you continue to value the care, service and choice of frames we provide, and we’re incredibly grateful for your continued loyalty.
Best regards,
Sheinman Opticians
Good service & Good people
14 May 2026
Reply from Sheinman Opticians
Hi Michael,
Thank you for your kind review. We’re so glad you found the team friendly and helpful and were pleased with the service you received.
Best regards,
Sheinman Opticians
Excellent care
Excellent care, patient and answered all my questions and queries. Have used this optician for over 40 years therefore couldn't ask for better attention.
14 May 2026
Reply from Sheinman Opticians
Hi Carol,
Thank you for such a lovely review and for being a patient for over 40 years. We’re thrilled you continue to feel so well cared for and that our team take the time to answer all your questions. Your loyalty means a great deal to us.
Best regards,
Sheinman Opticians
My husband and I have been at Sheinman…
My husband and I have been at Sheinman for many years, they offer first class eye test and follow up for glasses; in a calm atmosphere. Our experience has always been positive.
14 May 2026
Reply from Sheinman Opticians
Hi Patricia,
Thank you for your lovely review. We’re delighted you and your husband have enjoyed such consistently positive experiences with us over the years. We’re pleased you appreciate the calm atmosphere and the care provided both during your eye tests and afterwards.
We look forward to welcoming you both back.
Best regards,
Sheinman Opticians
Something different.
I love my Optician Punch in Duston village, but i wanted glasses that were different to the run of the mill frames and colours.
I found Sheinman who have an extensive range of styles, shapes, colours, etc. I visited at least 3 times before I finally made a decision and all the staff were patient with me and extremely helpful.
14 May 2026
Reply from Sheinman Opticians
Hi Michael,
Thank you for your wonderful review. We’re delighted you found the variety of frames you were looking for and that our team were so patient and helpful while you made your decision. We know choosing the right glasses can take time, so it’s lovely to hear you felt supported throughout the process.
Best regards,
Sheinman Opticians
Lovely staff & efficient professional…
Lovely staff & efficient professional service. The coffee & biscuit is the icing on the cake!!
14 May 2026
Reply from Sheinman Opticians
Hi Hilary,
Thank you for your lovely review. We’re so glad you found the service professional and efficient, and we’re pleased the coffee and biscuit provided the finishing touch!
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi David,
Thank you for your fantastic review. We’re delighted you enjoyed the relaxed and professional service and were pleased with the range of products available.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
A very professional service with a real…
A very professional service with a real focus on customer needs and outcomes.
Highly recommended.
Kieron
16 April 2026
Reply from Sheinman Opticians
Hi Kieron,
Thank you for your kind review and recommendation. We’re thrilled to hear you felt our service was professional and genuinely focused on your individual needs and the outcome you wanted.
Best regards,
Sheinman Opticians
Glasses to add colour to your life
A warm welcome . Linda found some frames that I love. Great service. They have so many to choose from, for everyone.
I wouldn't go anywhere else.
14 May 2026
Reply from Sheinman Opticians
Hi C James,
Thank you for your lovely review. We’re delighted Lynda was able to help you find frames that you love, and that you enjoyed the warm welcome and service from the team. We’re so pleased to hear you wouldn’t go anywhere else!
Best regards,
Sheinman Opticians
Amazing experience
Amazing experience. Mr Matthew’s is really nice. All the staff are great
14 May 2026
Reply from Sheinman Opticians
Hi,
Thank you for your fantastic review! We’re so glad you had such an amazing experience and that you found Mr Matthews and the wider team so friendly and welcoming. We’ll be sure to pass your kind words on.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Sheinman never fail to deliver
Sheinman never fail to deliver, quality glasses, and service.
14 May 2026
Reply from Sheinman Opticians
Hi Rob,
Thank you for your lovely review. We’re delighted we continue to deliver the quality glasses and service you’ve come to expect from Sheinman’s. We really appreciate your continued support.
Best regards,
Sheinman Opticians
Excellent professional service from…
Excellent professional service from making my appointment to picking up my new sunglasses
30 April 2026
Reply from Sheinman Opticians
Hi Deb,
Thank you for your wonderful review. We’re so glad you received excellent professional service throughout, from making your appointment right through to collecting your new sunglasses. We really appreciate your support.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Fantastic fit and stying support
Another great experience and super pleased with both the technical expertise and friendly advice and fitting. Alex was really great and took the time to help find a perfect style for my face shape.
27 April 2026
Unprompted review
Reply from Sheinman Opticians
Hi Oliver,
Many thanks for taking the time to leave us a review. We really appreciate your comments and 5* rating. It's great to hear that you had such a positive experience whilst being helped by Alex - we'll be sure to pass your feedback on.
Best regards,
Sheinman Opticians
As always
As always, everyone was polite and helpful. The glasses case is attractive and makes a handy pencil case near my arm chair
15 April 2026
Reply from Sheinman Opticians
Hi Maureen,
Thank you for your kind words. We’re glad you found the team polite and helpful—and it’s great to hear you’re enjoying the glasses case too!
Best regards,
Sheinman Opticians
Great staff
Great staff, always helpful and knowledgeable. Bit of a wait but I was offered tea and everyone was very apologetic.
15 April 2026
Reply from Sheinman Opticians
Hi Diane,
Thank you for your kind comments. We’re pleased you found the team helpful and knowledgeable, and we appreciate your patience during the wait.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Gold standard customer service.
15 April 2026
Reply from Sheinman Opticians
Hi James,
Thank you for your wonderful feedback and 5* rating - it’s greatly appreciated.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Mary,
Thank you for leaving us a review. We’re glad you found the team friendly, helpful and the service excellent.
Best regards,
Sheinman Opticians
Excellent professional service
Excellent professional service. Would recommend highly to any prospective customer.
15 April 2026
Reply from Sheinman Opticians
Hi Mr Hazlewood,
Thank you for your kind words and recommendation—we really appreciate it.
We look forward to welcoming you back in the near future.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Chris,
Thank you for your feedback. We’re so pleased Marc was able to take the time to ensure your prescription was just right.
Best regards,
Sheinman Opticians
Professional and friendly
15 April 2026
Reply from Sheinman Opticians
Hi Gill,
Thank you for taking the time to leave us a review. We’re pleased you found the team both professional and friendly.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
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