We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
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Reviews shaping this summary
If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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My consultant answers my questions and…
My consultant answers my questions and listens to me and shows concern. The staff are friendly always with a smile and make sure you are comfortable. The added touch of providing beverage and biscuits helps ease customer tension. 👌🏾 love coming here.
11 June 2026
Reply from Sheinman Opticians
Hi Rubertine,
Thank you for such a lovely review. We’re thrilled to hear that you feel listened to and cared for by our team and that you enjoy the welcoming atmosphere. We’re glad the tea and biscuits help too!
We look forward to welcoming you back.
Best regards,
Sheinman Opticians
Lovely human experience 1st Class
Lovely welcome from the beginning
Reception warm and welcoming .
Eye tests very patient and kind
A lovely human experience
Having my new glasses fitted again warm friendly very polite . Helpful
Also lovely cup of tea
Just all round every comfort thought of . The whole experience 1st class experience
In every way
Polite and friendly .
Reception offered to organise my taxi home
Thank you
11 June 2026
Reply from Sheinman Opticians
Hi Joy,
Thank you for such a wonderful review. We’re delighted that you felt so warmly welcomed and cared for throughout your visit, from reception and your eye test through to having your new glasses fitted. It’s lovely to hear that even the little touches, including your tea and help arranging a taxi home, made a difference. We really appreciate your kind words.
Best regards,
Sheinman Opticians
First Class!
I have been a client of Sheinman Opticians for many years, their professionalism & customer service is always first class.
I recently purchased prescription sunglasses, & saw Mr Spokes. He was so helpful, he took the time to find out the sort of style I liked & showed me a selection of frames, that I would like & that would suit me & helped me to make my decision.
Thank-you Carl.
11 June 2026
Reply from Sheinman Opticians
Hi Josephine,
Thank you for your wonderful review and for being a valued client for so many years. It's great to hear that Carl was able to help you find the perfect prescription sunglasses and took the time to understand your style and preferences. We’ll be sure to pass your lovely comments on to him.
Best regards,
Sheinman Opticians
Professional friendly staff ,seen on…
Professional friendly staff ,seen on time knowledgeable staff when asking questions and my appointment wasn’t rushed good after care too
11 June 2026
Reply from Sheinman Opticians
Hi Kerry,
Thank you for your lovely review. We’re pleased you found the team professional, friendly and knowledgeable, and that you felt your appointment was thorough without being rushed. We pride ourselves on giving a high levels of customer service so we’re delighted to hear you were happy with the aftercare.
Best regards,
Sheinman Opticians
Outstanding service amazing young lady…
Outstanding service amazing young lady looked after me sorted the mist amazing wow glasses id only expect to find in london she instantly understood what i was looking for she took time, gave good honest advice Thank you
11 June 2026
Reply from Sheinman Opticians
Hi Stephanie,
Thank you so much for your fantastic review! We’re delighted that our team member was able to understand exactly what you were looking for and help you find something that really stood out. It’s wonderful to hear you were so pleased with both the glasses and the service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Great service
Great service, all carried out promptly by knowledgeable staff. Best opticians I know.
11 June 2026
Reply from Sheinman Opticians
Hi Bob,
Thank you for your lovely review. We’re delighted you received prompt, professional service from our knowledgeable team and that you consider us the best opticians you know. That means a great deal to us!
Best regards,
Sheinman Opticians
Excellent all round service
Excellent all round service. Carl is very warm, friendly, personable, highly knowledgeable and professional. We could not have received better service and/or be more pleased with our purchases.
11 June 2026
Reply from Sheinman Opticians
Hi Dale,
Thank you for such a fantastic review. We’re glad to hear you had such a positive experience with Carl and that his warmth, knowledge and professionalism made such a difference. We’re so pleased you’re happy with your purchases and will pass your kind words on to him.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi,
Thank you for your kind review. We’re delighted you found the team professional and pleasant and were so happy with the service you received.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Great service as expected
We were warmly greeted, my spectacles were taken away and serviced, re-fitted and we were on our way rejoicing. Thank-you Carl.
11 June 2026
Reply from Sheinman Opticians
Hi Carl,
Thank you for your lovely review. We’re delighted we could get your spectacles serviced and refitted so quickly, and we’re pleased you were well looked after by Carl. We’ll pass your thanks on to him!
Best regards,
Sheinman Opticians
good experience
The staff that I interacted with were all very pleasant and helpful. Aftercare service sounds promising which I will need as my glasses need adjusting.
11 June 2026
Reply from Sheinman Opticians
Hi Diane,
Thank you for taking the time to leave a review. We’re pleased you found the team pleasant and helpful, and we hope our aftercare service lives up to your expectations. Please do get in touch or pop in when you’re ready to have your glasses adjusted — we’ll be very happy to help.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Barry,
Thank you for your kind review. We’re delighted you found the team friendly, helpful and honest, and that you were happy with the service you received.
Best regards,
Sheinman Opticians
As always an excellent service …
As always an excellent service from professional, friendly and knowledgeable staff. Linda helped me find the perfect prescription sunglasses, she is amazing! All of the staff are very friendly and helpful and the coffee is good. Thank you 🤩
14 May 2026
Reply from Sheinman Opticians
Hi Sally,
Thank you for your wonderful review. We’re delighted Lynda was able to help you find the perfect prescription sunglasses, and we’ll be sure to pass your lovely comments on to her. We’re also pleased you enjoy the coffee!
Best regards,
Sheinman Opticians
Always great personal service
Always great personal service. Take the time to look after you, never feel rushed.
14 May 2026
Reply from Sheinman Opticians
Hi Mrs E,
Thank you for your lovely review. We’re so glad you appreciate the personal service we provide and the time we take to make sure you never feel rushed. We really appreciate your continued support.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Good fitting experience and glasses are…
Good fitting experience and glasses are very good albeit very expensive
14 May 2026
Reply from Sheinman Opticians
Hi Charles,
Thank you for your review. We’re pleased you were happy with the fitting and the quality of your new glasses. We appreciate your honest feedback regarding the price and are glad you feel the finished product was worth the investment.
Best regards,
Sheinman Opticians
Helpful staff good service really good…
Helpful staff good service really good communication with Mr.Williams.
14 May 2026
Reply from Sheinman Opticians
Hi Harry,
Thank you for your kind review. We’re pleased you received helpful service and that you found the communication with Mr Williams so positive. We really appreciate your feedback.
Best regards,
Sheinman Opticians
Sheinman Optician why settle for the rest when you can have the best ⭐️
I have been a patient at Sheinman opticians for 30 years now.
The service has always been impeccable.
Mr M Williams (Optician ) has been, nothing less than amazing in the treatment / care received/ all staff , headed by an impeccable Manageress are nothing less than professional.
My husband and myself also use the Audiology services too, which has proved to be another excellent addition, from hearing tests / health, to professional hearing device, guidance.
Thank you to the whole team for your care and advice over the years. From both of us, family and Friends referred too.
G Kelly & T Coles
14 May 2026
Reply from Sheinman Opticians
Hi Gloria,
Thank you so much for such an incredibly kind and detailed review. We’re honoured to have looked after you and your husband for so many years and are delighted that you continue to receive the high standard of care and service you’ve come to expect. It’s wonderful to hear that you’ve also had such a positive experience with our Audiology service. We’re truly grateful for your continued trust, loyalty and recommendations to your family and friends.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi John,
Thank you for your taking the time to leave us a 5* review. We’re thrilled to hear you were so pleased with the professional service you received and really appreciate your support.
Best regards,
Sheinman Opticians
Always there to help
Always there to help, treated promptly and effectively. Not the cheapest but worth every penny!
14 May 2026
Reply from Sheinman Opticians
Hi Peter,
Thank you for your lovely review. We’re delighted you can always rely on our team to help promptly and effectively. We really appreciate you recognising the value in the service and care we provide.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Excellent service
14 May 2026
Reply from Sheinman Opticians
Hi Carter,
Thank you for your 5* review! We’re delighted you were so pleased with the service you received and really appreciate you taking the time to leave a review.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Professional and friendly people…
Professional and friendly people throughout the whole practice
14 May 2026
Reply from Sheinman Opticians
Hi Jonathan,
Thank you for your lovely review. We’re delighted you found everyone throughout the practice professional and friendly.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
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