Shelters4Less Reviews 

62
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Shocking. Instructions non existent, Tek screws sheared off when trying to use, bolt holes weren't pore drilled properly, holes didn't line up, roof materials were very poor quality, end panel didn't... See more

Company replied

Rated 4 out of 5 stars

Would have been perfect had it not been for the roof that had been supplied did not fit the item we actually purchased. We had a team of people on site ready to fit this, but they had to come back... See more

Company replied

Rated 4 out of 5 stars

Website wasn’t the greatest to navigate and quite old, however the service / delivery was excellent. Delivery said 2-6 weeks but came in a few days. It was very well priced compared to others online s... See more

Company replied

Rated 5 out of 5 stars

We had an overall good experience. We never heard of them before but they had the best prices our there for what we were looking for. Delivery was faster than stipulated, very well packed. Everything... See more

Company replied


Company details

  1. Shelter
  2. Bicycle rack
  3. Construction equipment supplier
  4. Manufacturing Service
  5. Metal Construction Company

About Shelters4Less

Written by the company

Shelters4Less

Written by the company

The Online Shelters Specialist!
Whatever outdoor shelter you are looking for, I'm sure you will find in Shelters4Less' huge range.

Spend £250, get FREE delivery!

Lowest Online Prices

Lowest Online Prices
Shelters4Less aim to offer the lowest prices on all of their products so customers can buy high quality shelters, bins and cycle racks for less.

Contact info

3.9

Great

TrustScore 4 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(62)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sent the wrong parts

Sent the wrong parts

5 September 2024
Shelters4Less logo

Reply from Shelters4Less

Thank you for this feedback, Stuart. We are so sorry to hear that the wrong part was delivered as this is not in keeping with our usual standard of service.

Rest assured we will be investigating this further and the sales team have advised me that they sent the replacement goods out on next-day delivery and they were successfully delivered.

Thank you again for this feedback and we will use it to improve our services in the future.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

great bike rack

nice product, assembles easily, delivered quickly as promised

17 June 2024
Shelters4Less logo

Reply from Shelters4Less

That's what we love to hear! Thank you so much for leaving us this super review, Christopher. We hope to see you again soon.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Superb product in all respects and…

Superb product in all respects and delivered in 48 hours. Thank you.

8 December 2023
Shelters4Less logo

Reply from Shelters4Less

Thank you so much for this review, Chris. We hope to hear from you again soon.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Prompt

Prompt, correct good value helpful

4 October 2023
Shelters4Less logo

Reply from Shelters4Less

Brilliant to hear! We hope to see you again.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Great service

Great service from getting the quote to placing the order and getting the shelter delivered

6 September 2023
Shelters4Less logo

Reply from Shelters4Less

Great to hear. Thank you for such positive feedback, we hope to see you again soon.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Shelters4less

Company , telephoned me to ensure i was happy with the delivery process prior to dispatch . Was informed that all items were in stock .

Delivery was well on time of date noted

31 August 2023
Shelters4Less logo

Reply from Shelters4Less

Wonderful to hear, Stephen. We hope to see you again.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

An excellent product

An excellent product, delivered quickly at a reasonable price.

15 August 2022
Shelters4Less logo

Reply from Shelters4Less

Great to hear this, glad you are happy with our products.
Thank you so much for your feedback and hope to see you again soon.
Have a great day!

Kind Regards,
Shelters4Less Customer Service Team

Rated 4 out of 5 stars

Excellent service / delivery

Website wasn’t the greatest to navigate and quite old, however the service / delivery was excellent. Delivery said 2-6 weeks but came in a few days. It was very well priced compared to others online shops etc! Will definitely shop again. Well done.

26 July 2022
Shelters4Less logo

Reply from Shelters4Less

Thank you for your feedback, Nikki. We really appreciate it and hope to see you again soon.

Kind Regards,
Shelters4Less Customer Service Team

Rated 4 out of 5 stars

Would have been perfect had it not been…

Would have been perfect had it not been for the roof that had been supplied did not fit the item we actually purchased. We had a team of people on site ready to fit this, but they had to come back and finish the job once the correct roof had been sent on a subsequent date.
We were however compensated eventually as Shelters4Less sent us some complementary internal seating for the shelter.
Overall a good quality product.

1 July 2022
Shelters4Less logo

Reply from Shelters4Less

We're so pleased that this was able to be sorted promptly for you, James. We pride ourselves on our customer service and are happy to hear that you are happy with your order.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Good prices and fast delivery

We had an overall good experience. We never heard of them before but they had the best prices our there for what we were looking for. Delivery was faster than stipulated, very well packed. Everything went great! Would recommend it.

14 June 2022
Shelters4Less logo

Reply from Shelters4Less

Thank you for such positive feedback, Lucia. We're so pleased that you are happy with our service and hope to see you again soon.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Quick delivery

Used a few times for cycle stands, quicker turn around than expected, thank you.

9 March 2022
Unprompted review
Shelters4Less logo

Reply from Shelters4Less

Great to hear, Marcus. Thank you for your order & 5 star review, we really appreciate it.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Excellent and Efficient

It was a pleasure dealing with Shelters4Less. The customer service is excellent and efficient. I would highly recommend them and will use them again for purchases. Sam :)

8 February 2022
Shelters4Less logo

Reply from Shelters4Less

Thank you for taking the time to review us, Sam. We're so pleased that you are happy with both our service and your order and hope to see you again soon.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Despite being told this could take 2-6…

Despite being told this could take 2-6 weeks which would have been OK it was delivered securely and safely in just 4 days.

13 December 2021
Shelters4Less logo

Reply from Shelters4Less

Wonderful to hear, Ray. We're so pleased that you are happy with your order. Thank you for taking the time to review us.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Unbelievable Customer Service

Unbelievable customer service at every step. Nothing was too much trouble and every part of the process was clear along the way. I would without hesitation recommend this company. They are outstanding.

8 December 2021
Shelters4Less logo

Reply from Shelters4Less

This is fantastic to hear. Thank you for your 5 star review, we're so pleased that you are happy with the customer service that you received and we hope to see you again soon.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Excellent

Excellent
I contacted Shlters4less after placing my order online to try and expedite the order to find that the the order was already processed and planed for delivery the next days which it was.
Very pleased.

30 March 2021
Shelters4Less logo

Reply from Shelters4Less

This is wonderful to hear, Gordon. Thank you so much for taking the time to review us.

Kind Regards,
Shelters4Less Customer Service Team

Rated 5 out of 5 stars

Excellent product *****

Excellent product at a very reasonable price, delivery and service spot on

1 March 2021
Shelters4Less logo

Reply from Shelters4Less

Fantastic to hear. Thank you so much for taking the time to review us.

Kind Regards,
Shelters4Less Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look