ShelvingDirect.co.uk Reviews 

1,064
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I bought from Shelving Direct because the components were made in England not China and delivered from the company in Birmingham. They were excellent to deal with, taking notice of my request about de... See more

Rated 5 out of 5 stars

It's easy to assemble provided that you install the shelving sheets as you progress from the bottom and before you install the next shelving supports above. (This is only an issue if you space the sh... See more

Rated 5 out of 5 stars

The product is absolutely first rate - far superior to other types of shelving I bought in the past from other suppliers. Clear instructions, easy to assemble, rigid and everything slots in without an... See more

Rated 5 out of 5 stars

Initially had to contact supplier for delivery date as heard nothing after 5 days. Contacted sales and they apologised and followed up keeping me informed. Great chrome mesh shelving, sturdy with opt... See more

Company details

  1. #10 of 23 best companies in Warehouse
  2. #38 of 58 best companies in Storage facility

Information provided by various external sources

Put simply, we make and supply high-quality shelving and racking at amazing prices. We are designers and manufacturers and not just re-sellers like much of our competition. Our steel shelving bays are made at our Midlands factory and shipped to direct to you. Add in our excellent customer service levels and you can rest assured that you'll be delighted with your order. Because we design and make shelving all day long, we know the subject inside-out and can give you free advice to help you find best solution for your storage needs. And when you're ready to buy, our fleet of vehicles can deliver your order straight to your door!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,064)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

The shelving was delivered in a timely fashion and I was contacted ahead of time as I requested about the delivery. Also Lisa in Customer Services, realised I had made a mistake with my online order and rang me to check to make sure that I had ordered the correct item. In fact I hadn’t and she sorted this all out for me and processed the correct order and authorised a refund of the difference in price. I now possess two matching shelving systems which are smart and strong.

17 June 2025
Rated 5 out of 5 stars

Excellent service

The couriers lost our parcel. One email to Lisa at Shelving direct and another was on its way. We were kept updated at all points. Really impressed with their customer service.

12 May 2025
Rated 4 out of 5 stars

Great product

Bought Rax2 all-metal shelving for my garage a few years ago and still looks like new, so ordered more. Very easy to construct (no fiddly nuts and bolts) and strong. Only reason not giving 5 stars was because the delivery took two days from dispatch instead of the usual one day but I was not informed, so waited in without reason on the first day. They did apologise.

12 May 2025
Rated 4 out of 5 stars

Love the product

Love the product
Only let down was I didn’t get the email saying what my delivery day was, so was just luck I was in when it came

8 April 2025
Rated 5 out of 5 stars

Well made product

The product was very well made - it was for my daughter’s new house ( erected in the garage). I have had the same product for 6 years and it looks like it arrived yesterday !! The driver was most curtious and helpful.

19 March 2025

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