We visited sherwoods Sunderland on Monday, Trevor Willey was so helpful. There was no pressure put on us which worked for us. We chose a car & picked it up today, Trevor was great he is a credit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sales Manager was excellent, comprehensive and professional. Allayed any anxieties I had. Explanation in more detail of controls would have helped as watching You Tube is fine, but figuring out wi... See more
To the manager. I'd just like to thank Waye Chapman. Absolutely fantastic customer service.. Nothing too much trouble.. Everything sorted with soo much ease....wonderful service.. He was soooo helpful... See more
My experience at Sherwoods Peugeot Durham was great from start to finish. Alan was helpful and attentive, but never made me feel pressured. He listened to my budget and what I was looking for, and mad... See more
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and a great car purchased
Good Customer Service and an Extended Warranty
Recently bought a used Suzuki from Sherwoods Suzuki Fiat and Abarth, Gateshead. The car I bought was for sale at an attractive price and the sales representative, Mark Ridley, took the time to answer my many questions both about the car and the deal on offer. He was also able to offer a Service Plan at an attractive price which had the added benefit of automatic warranty renewal. Only four stars as pre-delivery valeting of car could have been better but would certainly consider Sherwoods again when looking for either a new or used vehicle.
A Brilliant Experience!
"My experience at Sherwoods Suzuki Fiat and Abarth Gateshead was brilliant! I found exactly the car I was looking for at a great price. Trade in was agreed at the amount I was looking for and I was able to collect the car 2 days later. All staff were friendly, approachable and professional and I would happily use Sherwoods again. "
Well done Phil
Very informative, patient helpful and apart from only having one key I have no complaints about Phil's service.
I called him in about some small problem and he sorted it out very quickly
"My experience at Sherwoods Suzuki Fiat…
"My experience at Sherwoods Suzuki Fiat and Abarth Gateshead was memorable because I had Mark Langley who was very competent when dealing with my new car."
I would recommend Sherwoods Sunderland…
I would recommend Sherwoods Sunderland Citroen Fiat and Abarth to friends and family because great range of cars for all budgets, very friendly knowledgeable helpful service.
Had a very easy time purchasing my car…
Had a very easy time purchasing my car from Sherwoods, it was a long drive, (3.5hours) the car was presented immaculately, a coffee and an introduction and a full rundown from Dean Foster, made the sale complete, would definitely recommend Sherwoods motor group
Communication was first class from the…
Communication was first class from the garage! Very happy and helpful (and honest!) staff! I bought a great car and got a great trade in for my ‘old’ car !
Great to Deal with.
Great to Deal with.
James made the process so easy… took the stress and strain out of buying a car.
Sherwoods we’re very helpful in my used…
Sherwoods we’re very helpful in my used car purchase.
Very helpful and eager to help
Went down to have a look at some cars. Very helpful and gave me plenty of good advice as it was my first time financing. Very helpful and kind
Great people great communication very…
Great people great communication very helpful
Why go anywhere else!!.
Atmosphere and friendliness of the staff could not be bettered. Highly recommended.
Highly experienced staff
Highly experienced staff, great models of cars in various price-ranges & a relaxed, 'no-pressure' sales approach.
Excellent service, controls explanation would be better.
Sales Manager was excellent, comprehensive and professional. Allayed any anxieties I had.
Explanation in more detail of controls would have helped as watching You Tube is fine, but figuring out windscreen wipers in the rain isn't. Puncture kit was abysmal, white sealant mostly burst out of top of canister and poured down the road, not tyre. Sealant was fully in properly and couldn't be removed so unaware of what issue was, but I need another!
Top marks for a top dealership
I'd recommend Sherwoods Peugeot Durham to a friend because they were extremely helpful knowledgeable and the car is mint condition. Alan was my dealer and he was fantastic.
Dealt with my enquiries
Dealt with my enquiries, then sale professionally. Very good customer service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








