Shire Leasing Reviews 

517
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and account managers for being exceptionally helpful, professional, and thorough throughout the entire financing process. Many consumers highlight that the service is seamless, highly transparent, and completely stress-free, making business funding and asset leasing very straightforward from start to finish. However, some people mentioned experiencing frustrating communication problems, unresponsiveness, and difficulties getting timely answers from the support team. Some reviewers were also dissatisfied with dismissive customer support, pointing out that important requests were ignored or handled poorly when trying to resolve serious concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that employees are consistently helpful, quick, and a... See more

Service

Consumers find service to be positive, highlighting a smooth, fast turnaround and consistent, reliable... See more

Customer service

People report positive experiences with customer service, highlighting smooth processes, reliable support,... See more

User experience

Reviewers highlight positive aspects of user experience, expressing immense satisfaction with the seamless... See more

Response time

Clients share positive opinions on response time, frequently praising the speed of service and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Shire for decades. Always efficient, always friendly and understanding and more often than not, the most competitive rates. When their trusted point of contact changes, the new person has al... See more

Rated 5 out of 5 stars

We have used shire leasing for a number of years now, Amanda is my point of contact she never fails to achieve what our company needs. It is a quick seamless experience, Amanda's way of approaching us... See more

Company replied

Rated 5 out of 5 stars

Charlie Craddock & Lauren Berwick were extremely helpful and secured the funding we needed in a very timely manner and kept us updated through the whole process which didn’t take long at all. Would... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Shire Leasing for many years. The company and the people are very efficient k the business of the client , Follow up and make things happen, paper work great, prompt in deali... See more

Company replied


Company details

  1. Alternative Financial Services
  2. also in
  3. Business-to-Business service
  4. Car finance and loan company
  5. Finance broker
  6. Financial Institution
  7. Non-bank financial service

Written by the company

Shire Leasing offer asset finance and lease solutions to UK businesses and also work with equipment suppliers to help offer finance to their B2B customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

517 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(517)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply, recommended.

I've been with Shire for several years now, and they are my first contact. Ben (Hardman) is always supportive without being 'pushy' and is helping my company push forward in challenging times.

8 October 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Wendy

Thank you for your review and we will pass on your kind words to your account manager

Rated 1 out of 5 stars

Honestly don't know if this is…

Honestly don't know if this is happening to only me. An explanation, that's all i want.

I have been back and forth through email to ask them to breakdown the loan amount that i currently have because I cannot for the life of me understand how I have so much left to pay off, all I want is for someone to explain it in detail so I can understand it a bit better but I can't even get that, all their doing is telling me to read the contract and sending me the amount I've been paying off, feel like their trying to constantly brush me aside and tell me to look at a document that I have asked them to explain because it doesn't make sense to me.

I was emailing back with Luke B and I found him incredibly rude via email, instead of trying to break this agreement down he's sending me links that I have questioned and didn't understand.

Honestly all this company has done so far is disappoint me.

6 October 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Courtney

Thank you for your review and we are sorry to hear that you have been unhappy with our service.

We will review this further, however if you have any further queries in the meantime please email legalandcompliance@shireleasing.co.uk or call us on 01827 300341

Rated 5 out of 5 stars

Helpful and efficient

While many finance companies take a 'friendly' position, not many follow through and I am happy to say that Shire Leasing, and in particular my contact, Emma Fellows, were both helpful and efficient. Paperwork was completed with no fuss, the credit checks were undertaken in a timely way and the credit options open to us were explained carefully and in plain language. Emma is good to work with anf continues to stay in touch with absolutely no pressure to buy, just options and interest.

23 January 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Colin

Thank you for your review and we will pass on your kind words to your account manager

Rated 5 out of 5 stars

We are using Shire Leasing for more…

We are using Shire Leasing for more than 5 years . The company is easy and transparent to work with, good rates and fast turnaround. Charlie is amazing to work with along with the whole team .

3 October 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Sirs

Thank you for your review and we will pass on your kind words to your account manager

Rated 5 out of 5 stars

Hi am using shire leasing for a two…

Hi am using shire leasing for a two years very happy with service and they have put me in VIP loan approve after that and they have approved instantly loan and been deposited in a day so highly recommend this specially James he was so friendly and helpful for us
Definitely recommend this

1 October 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Ashish

Thank you for your review and we will pass on your kind words to your account manager

Rated 5 out of 5 stars

Great to do business with!

We've been dealing with Liam at Shire Leasing for many years now, Liam's (and Shire's) approach means they are now our go-to provider. Nothing is too much trouble and he always handle every enquiry with speed and efficiency. I highly recommend Shire for any business leasing needs 👏🏼

30 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Mark

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

Highly Recommendemor…

I could not recommend Shire Leasing mor highly. They listened to our request and provided everything that we asked of them. I was particularly impressed with Liam Southall who made the effort to come down and see our new offices and could immediately see the potential.

24 July 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Nick

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

Emma Fellows she is great

Emma Fellows she is great. Always help me she is good person

30 July 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Abdul

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

Damwright Autocentre Bristol

I have been dealing with shire leasing for several years , purchasing equipment and vehicles and have never been let down with excellent service. LIAM SOUTHAL have recently gone above and beyond with his out of hours help and commitment to get the deals completed and as smoothly as possible. THANK YOU.

26 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Mr Wright

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

Emma & Scott at Shire have been…

Emma & Scott at Shire have been excellent. We now use them exclusively for all our vehicles and funding requirements.

We also recently used them for our new office fit out. Quick decisions good rates and simple underwriting process throughout all our deals

25 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Oliver

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

…First Class Customer Service

I have used shire leasing for more than 10 years. All agreements are dealt with very quickly, and efficiently. I always receive first class service from my account manager Mike Tumility and his team and would 100 percent recommend
Emma Vearncombe

24 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Emma

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

Shire team are fantastic so helpful and…

Shire team are fantastic so helpful and make sure they give you the best options available. We have used them now for over 3 years and will always use them in the future.

24 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Martin

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

Michael is very professional

Michael is very professional, I appreciate all the advice he gives me.

24 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Denis

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

Michael Tumilty has been an exemplary…

Michael Tumilty has been an exemplary account manager for my business over the last 15 years or so. Great on detail and advice for our varied needs. He is the reason why Shires is a go to funder for us.
Mark D.

24 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Mark

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

We have used Shire for our vehicle and…

We have used Shire for our vehicle and asset finance for many years, Michael Tumilty, our account manager, is always very accommodating and prompt with arranging our financing needs. Would highly recommend

24 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Mark

Thank you for your 5* review and we will forward your comments on

Rated 5 out of 5 stars

I have dealt with Mike at Shire Leasing…

I have dealt with Mike at Shire Leasing for many years.
Always does what he says and is very helpful.
Would recommend Mike and his company.

6 June 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Mark

Thank you for your 5* review and we will forward your kind words on to your account manager

Rated 5 out of 5 stars

We have worked with shire for over 10…

We have worked with shire for over 10 years and taken multiple products across multiple businesses

I have to say the relationship that I have built with Michael Tumility & Wendy over the years has really helped cement our working relationship and desire to take our more products

24 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Sir/Madam

Thank you for your 5* review and we will forward your kind words on to your account manager

Rated 5 out of 5 stars

As a company we have used the services…

As a company we have used the services of Shire on a number of occasions for their lease and loan facilities. Michael Tumilty is generally our first port of call and is always very helpful and supportive of our requirements. Mike is always quick to respond and has never let us down. His advice and expertise is always welcome and he is the reason we will continue to make Shire our preferred source for any future funding.

9 June 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Mark

Thank you for your 5* review and we will forward your kind words on to your account manager

Rated 5 out of 5 stars

Outstanding Service from Shire Leasing

We at Print4all Ltd recently worked with Luccia Watts at Shire Leasing and were thoroughly impressed by her professionalism. Her clear communication, patience, and efficiency made the whole process seamless and stress-free.

Shire Leasing has successfully arranged finance for us in the past, and once again they have delivered excellent service. Their consistent reliability and commitment to customer care make them a finance partner we are happy to recommend.

28 May 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Prem

Thank you for your 5* review and we will forward your kind words on to your account manager

Rated 5 out of 5 stars

I usually deal with Luke Nicholls at…

I usually deal with Luke Nicholls at Shire Leasing.
Total professionalism from day one.
Couldn't ask for more.
Thanks for your great service !
Raj
Warwick Mot Centre.

22 September 2025
Unprompted review
Shire Leasing logo

Reply from Shire Leasing

Dear Raj

Thank you for your 5* review and we will forward your kind words on to your account manager

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