Gina and mark helped us today choose our tank and everything we needed to go with it, we was taking our time as so many options however they was very patients and was very helpful we will definitely b... See more
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Company details
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Tropical Fish Aquariums. Buy Oase Pond Pump & Filters. Marine Fish & Reptile Shop Online and Koi Carp & Aquarium Suppliers
Contact info
United Kingdom
- www.shirleyaquatics.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Outstanding delivery to Canada
Hi..I ordered an air action figurine and it was bought and delivered in 6 days... totally wow. I have family that I send Christmas cards across the pond to and it take 2-3 weeks.. thanks so much.... great experience shopping at Shirley Aquatics..truthfully Corey Earle from Canada.
Customer Service second to none with great prices.
I ordered a vast range of products from Fluval Carbon to Plecostomus Tablet Food to Carbon Filter Pad to Ceramic Rings for my fantastic aquarium. Products prices were very competitive if not a lot less on some products (trust me I did my research). Customer Service was excellent, constant contact until my order arrived safely. I would not hesitate in recommending Shirley Aquatics. I personally had a 5 star service. Keep the prices competitive and i will 100% not be looking elsewhere in future. Many thanks again.
Mr Patel (London)
Great Price with Super Customer Service
The price of most of the products are quite good, much lower than the price you would get from your local shop.
They have a superb customer service which will keep you informed about your order until it is safely delivered. The order is sent in a nice secure packing to have it delivered to the destination safely.
If only every shopping experience was this good!
Easy to order, kept informed, delivered as promised on time. Excellent service.
A Great Deal with Fast Delivery
Net Float Packs (at a better price than from the manufacturer) together with an exceptional delivery service (DPD) that keeps you informed from leaving the store to arriving on your doorstep (together with an e-mail to let you know the arrival to within an hour).
A fast and hassle free service from a first class retailer and I will definitely be back to Shirley Aquatics again. Buy with complete confidence. Highly Recommended.
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