Used to love taking part in Shop and Scan and liked the vouchers and I found the feedback we receive (newsletters etc) interesting but since upgrading to Windows 11 I have not been able to transmit.... See more
Company replied
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Review summary
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Been doing it for years. Lap top broke, got a new one. Can't do shop and scan anymore. Reason, you have to have windows 10
Company replied
i have just discovered that this company was part of Kantar and wpp the big owners have now transferred this to one of their sub companies called numerator and this company is being sold off. If that... See more
Company replied
It is a bit hard to use and definitely can be more user friendly but it does reward you for doing something very simple. Still very easy money I would say.
Company replied
3.1
Average
439 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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I love the shop and scan app
I love the shop and scan app, I've been with them since the days of the old scanning machines that used to send info over and have now switched to the app on android. Everything works great, rewards are prompt and there are ample opportunities to earn points just by describing your food and drink as well as surveys and shopping.
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
Great chance for earning some pocket…
Great chance for earning some pocket money
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan. We’re glad to have you with us!
I’ve not been with shop and scan very…
I’ve not been with shop and scan very long but I have found them to be a trustworthy company and enjoy saving the points up towards vouchers for Xmas
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan. We’re glad to have you with us!
Bonus app scan on the go!
I am already have the Kantar scan and go app for my main shopping and being invited to use food on the go is an added bonus. It’s quick and easy to use which is perfect. I even sent the link to my husband. I haven’t used the rewards yet as I like to save them up.😊
8 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
Not being doing this for long but it s great .
Not being doing this for long , but so far it’s great and I ve accumulated lots of points already , so will be treating myself soon … thank you
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
I recommend
I’ve been using this app
For over a year and have earn over £100 in vouchers easy to use and a great way to get extra income
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
A great app
A great app, we just gained 5000 points worth £5, just for describing what meals or snacks we consume while out. There are ongoing rewards too.
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
I got a code when I was pregnant
I got a code when I was pregnant, so have been using for about a year the phone app is so much better than the clicker that my nan used to use she stopped doing shop and scan because the clicker was giving too much trouble, and now can’t do it again I gave my daughter a code as I could recommend but because she lives at the same address so it wouldn’t work. But anyway the app is great I’ve got about £30 in points currently and have changed up 30/40, 5 more minutes when putting shopping away for free money.
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
Amazing amazing amazing
Amazing amazing amazing.
Used alloys of platforms but this is the one which makes you redeem the fastest and quickest.
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan. We’re glad to have you with us!
Fantastic app
Fantastic app, very easy and quick to use, love the variety or rewards on offer
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
I love using this app
I love using this app. Just scan your shopping or when you eat out. And get paid to do it lots of different vouchers to choose from. Has become part of my daily routine
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
It is a bit hard to use and definitely…
It is a bit hard to use and definitely can be more user friendly but it does reward you for doing something very simple. Still very easy money I would say.
9 April 2026
Unprompted review
Reply from Shopandscan
Thank you for sharing your feedback! We appreciate your honesty and are glad to hear you find the rewards worthwhile. We’re always looking for ways to make the experience more user-friendly, and your comments will help guide improvements. Thanks for using our platform and for taking the time to leave a review!
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan. We’re glad to have you with us!
Excellent
Excellent. Scan your shopping, send photo of receipt.
Earn points and exchange for voucher.
Great idea.
8 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the app and the rewards. We appreciate you taking part!
Shop and scan review
I thoroughly enjoyed using Shop and scan app for my shoppings.
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
Great to hear you’re enjoying the ShopandScan app. We’re glad to have you with us!
Great 5*
I have been using Shop and Scan for about 5 months now and im really pleased with it. Its simple to use, customer service was great when I had a problem with it.
9 April 2026
Unprompted review
Reply from Shopandscan
Thanks for your feedback!
We’re glad to hear you’ve enjoyed using ShopandScan and that our support team could help when needed. We appreciate having you as part of our panel!
Just signed up to this app and received…
Just signed up to this app and received my first award in doing so! Am thrilled to have joined and look forward to much more such rewards!!
8 April 2026
Unprompted review
Reply from Shopandscan
Thank you for your lovely feedback!
We’re so glad to hear you’ve enjoyed getting started and that your first reward was a great experience. It’s fantastic to have you with us, and we hope you continue to enjoy many more rewards ahead.
Welcome to the panel!
Happy with Shop and San
Ive been with S & S for about 16 years and pleased to be a member as ive been able to purchase many items especially from Amazon.
Also ive never had any problems with there customer service, if ive had a technical problem such as buying a new laptop and needed help installing their soft ware they have helped me with it.
My only gripe is the rewards , they have never risen with the cost of inflation ! Which is a bit mean of them .
Also i would prefer to be able to send them my barcodes on my phone and not a laptop.
Otherwise all is very good
3 April 2026
Unprompted review
Reply from Shopandscan
Thank you for your kind words and for being a loyal member for over 16 years, we truly appreciate your continued support. We’re delighted to hear that you’ve had positive experiences with both your rewards and our customer service team.
We also appreciate your honest feedback regarding rewards and barcode submissions. We understand your concerns, especially with rising costs, and we’ll be sure to pass your comments on to the relevant team for consideration. Feedback like yours helps us improve.
Regarding barcode submissions, we recognize that mobile options would be more convenient, and this is something we’re always looking to enhance.
Thank you again for sharing your experience, we’re glad to have you as part of our community.
CRAP
CRAP. They don't offer support, especially not after switching platforms. You can't access your points, because their faulty system can't keep track of your account (even if you have been working with them for almost 20 years) What is the point of this company?
9 March 2026
Unprompted review
Reply from Shopandscan
Hi Lena,
We're really sorry to hear about your experience and understand how frustrating it must be to have trouble accessing your points after the platform change, especially after being with us for so many years.
The situation you describe certainly isn’t the experience we want for our long-time users. Account or points-tracking issues can sometimes occur during system transitions, but our support team would be happy to investigate and help restore access if possible.
Please provide your Panel ID so we can take a closer look and assist you directly.
We truly appreciate the many years you've spent with us and hope we can resolve this for you quickly.
Best regards,
ShoapndScan Team.
Hopeless software
Like many other reviewers, I've been with ShopandScan for decades but the software is archaic. I can only transmit barcodes on old laptop, and till receipt submissions on new one but I am now regularly receiving emails saying I missed out on points as not submitted, and helpdesk is utterly hopeless - they don't accept screenshots that I could send showing proof of submission and I just get a standard reply each time. Very frustrating and hardly worth the effort - especially if it isn't accepted anyway!!
3 March 2026
Unprompted review
Reply from Shopandscan
Hi Leanne,
Thank you for sharing your experience and for being with ShopandScan for so many years. We completely understand how frustrating it can be when submissions aren’t processed as expected, especially when technical limitations make it harder to provide proof.
We want to help resolve this. Please contact our support team directly at helpdesk@shopandscan.com and reference this message, include any details you can about the submissions so we can review your account and assist you properly.
We appreciate your patience and hope we can make this right.
Best regards,
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