We had a huge amount of shredding to be done and Adam was very helpful and accomodated our specific requests. We have also booked subsequent collections and will use again They are able to shred docu... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
177 Cross Street, , M33 7JQ, Manchester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stefano was fabulous, contacted operations to try and resolve the problem. Also kept me updated during the incident. Managed to resolve on site but was reassured that the matter would be dealt with at the earliest opportunity. Great service - much appreciated

Reply from Shred-it
Helpful team when called to book and gave advice on the service they could offer which helped me assess my needs.
Booking was easy and convenient and was informed an hour before expected to arrive at my home to shred on my premises.
Very quick and efficient. I would highly recommend this company for ease of use and peace of mind that documents are destroyed efficiently.
Well.done everyone!

Reply from Shred-it
Very helpful service. Louise Preston dealt with my request i would recommend.

Reply from Shred-it
Excellent service from start to finish. Very efficient admin; simple pricing; the bags were delivered and collected on time. Friendly, caring service throughout at a competitive price. Highly recommended!

Reply from Shred-it
Maxwell was very helpful and sorted out the issue! Thank you! :)

Reply from Shred-it
We received 15 bags from you.
We took several months o fill maybe 13 of these bags and not once has anyone rung here asking when they can pick them up which I think is great. No pressure to get the job done and when we had completed our purge in the office, you arranged a pick up and were here on time.
Brilliant experience and your patience was much appreciated Thank you

Reply from Shred-it
Very reliable and collects everything on time.

Reply from Shred-it
Booking was fine and after booking I asked to reduce the collection to between 1pm and 5pm. Then at 12 the driver phoned to say he was outside and needed to leave. I called the office and they arranged for him to come back later but I could have done without the hassel

Reply from Shred-it
Appt was booked for collection of bags to be shredded. All collected quickly and removed as arranged. Excellent service as always.

Reply from Shred-it
We have used Shred-it twice this year already. Firstly 120 boxes onsite shredding and then 19 boxes and 2 recycles sacks.
The staff both times are happy and helpful.
Office team were great and paperwork precise.

Reply from Shred-it
Easy to deal with, efficient quotation and booking. Fulfilled booked service on time and efficiently.

Reply from Shred-it
Stefano was really helpful throughout, dealing with my queries quickly and effectively. Even though he wasn't able to personally deal with all of the queries, Stefano made sure to direct them to the right team and to call me back to confirm what he'd done and the next steps to expect.

Reply from Shred-it
I contacted Shred It as their website looked a good fit for what we wanted, which was file and drive destruction. Having called and spoken to Dean Newton he explained how it all would work, costs and service. We discovered more drives to shred and he returned with quotes for these. All in all it was a great experience. Even the person who collected was pleasant and helpful. We were kept informed when it all would happen and the follow up could not have been better. We will use Shred It again.

Reply from Shred-it
Shred-it was an absolute god send when it come to shredding all our unwanted paper work going back 5 years.
Very professional and very helpful on the phone

Reply from Shred-it
A very helpful, courteous experience this morning. My problem was listened to, and a solution found.
There was a problem in that the confirmation email detailing the date of our shred it purge came from an address that was not recognised as Shred it, and therefore missed.
However, it is now resolved with compassion and empathy. Thank you

Reply from Shred-it
I had to chase them 3 times by phone & email for a collection date. I paid up front & It took 3 weeks to have
archive files collected. So please be patient as different teams do different jobs within company.

Reply from Shred-it
Nehem was very helpful and supported to resolve my queries. top notch customer service.

Reply from Shred-it
Very competitive price and easy to set up a collection.

Reply from Shred-it
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.