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Rated 1 out of 5 stars

The selection of movies and shows is fine. A lot of B horror films, which I knew going in. My issue is it is a SCAM! I cancelled my account twice and they continued to charge me. They do not send a co... See more

Rated 5 out of 5 stars

Wow so many crappy reviews, this just validates what a lot of people say; aggrieved folks WILL take the time whine and moan about their "bad" experiences but most folks who love something will rarely... See more

Rated 1 out of 5 stars

Very poor selection of movies, with many not even in English. Updates on average only one new movie a month.. multiple times the app locks you out, won’t let you back in until to change your password... See more

Rated 1 out of 5 stars

Poor choice of selection. Did a 7 day trial, obviously had to add my debit card details. Then once I searched the whole app and didn't watch a single movie. I went to cancel and sure enough, the app w... See more

Company details

  1. Media & Publishing

Information provided by various external sources

Watch the best horror films on Shudder


Contact info

1.5

Bad

TrustScore 1.5 out of 5

421 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Have received about 4-5 notifications…

Have received about 4-5 notifications on my CBA app in the last 2 weeks or so saying I have spent about $8.13 at Shudder, but have never even heard of them before. Check my account and nothing is deducted but these notifications concern me. Today is the first time I got a screen shot of it.

15 August 2021
Unprompted review
Rated 1 out of 5 stars

another victim of this Shudder…

I am another victim of this Shudder Scam. My CBA was charged $8.13 without my consent of knowledge.

"SHUDDER-855-744-1217 NEW YORK CITY NY USA"

Tried reaching out to Shudder customer team and they responded to take it up with my bank account.
There is a pattern, most of us have had a CBA account, and this has scam has happened just within a space of 2 weeks.
Did anyone get your money refunded?
do you think there could be a security breach with CBA?

14 August 2021
Unprompted review
Rated 1 out of 5 stars

This happened to me too

This happened to me too. I have no Shudder account but have had to stop my card after I was billed by them for a little over $8.00. I am also with the CBA

11 August 2021
Unprompted review
Rated 1 out of 5 stars

Unauthorised Charges

Similar to other recent posts below, I have had an unauthorized charge on my Australian account.

I assume that an attacker has worked out that Shudder's payment processing gateway accepts multiple, unrestricted attempts at entering credit card numbers, and they are using it to brute force numbers until they find one that works.A small amount like this may not get noticed by many people.

Once they have a list of accounts that could be successfully used, they can make a bigger transaction successfully elsewhere.

One star for Shudder - you need to start monitoring access/payment attempts on your payment gateway and throttle multiple/sequential attempts and any other malicious/suspicious activity.

11 August 2021
Unprompted review
Rated 1 out of 5 stars

Same happen to me

Same happen to me. I’m with CBA and there is an unauthorized transaction of $8.19 appeared in my account. I have to stop my card now. It appears thatCBA has been compromised…..

11 August 2021
Unprompted review
Rated 1 out of 5 stars

Unauthorised Shudder payment

I had an unauthorised amount of $8.16 taken from my Commonwealth Bank on account 7th August 2021 and I have never even heard of this company I had to look it up and I have never signed up to it. I will be informing the bank to stop this transaction. How is it all CBA accounts.

10 August 2021
Unprompted review
Rated 5 out of 5 stars

Shudder isn't responsible for those unauthorised charges

Like a lot of you, I have also had an unauthorised charge to Shudder on my Commonwealth Bank debit card for $8.14 last week. There appears to be a LOT of us in this boat. I'm also frustrated, but it's not Shudder's fault - they are a legitimate streaming company owned by AMC. Shudder isn't to blame for this. It's no different to someone using a stolen credit card at a physical store - it's not the store's fault, it's the person who stole it.

My 5-star rating is based on the communication I have had with Shudder over this. They responded quickly, and were able to cancel the account that had used my details. Please contact Shudder and let them know, and then cancel your card through your bank.

9 August 2021
Unprompted review
Rated 1 out of 5 stars

Elaborate scammers…

I have an unathorised payment on my account to these people who I do not know and never subscribed to so I 100% believe them to be elaborate scammers. I am in Australia and was billed last Friday.

9 August 2021
Unprompted review
Rated 1 out of 5 stars

Unauthorised transaction like others!

I too have just had an unauthorised transaction from ‘Shudder’ attempted from my NatWest bank account (UK). It was for £0.00 (a test transaction) and made at 9am this morning 8th August, UK time. Luckily my bank spotted unusual activity and blocked my debit card. What is going on? I have never visited Shudder before.

8 August 2021
Unprompted review
Rated 1 out of 5 stars

I got scammed.

I got scammed.
I was also charged from my CBA debit card $8.12 on 7th Aug as well. It seems to be primarily CBA customers

8 August 2021
Unprompted review
Rated 3 out of 5 stars

Unauthorised transaction

My CBA debit card was also charged $8.16. I called shudder, and they said that someone had subscribed with my debit card using an email address I never had. They removed the account and told me to contact my bank to reissue my cards and file a dispute.

7 August 2021
Unprompted review

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