Shudder Reviews 421

Unauthorized transaction from account to shudder today. Never heard of this dodgy scammers before. Had to cancel my credit card a few munted ago

I was also charged $8.16 in the last hour. This was an unauthorized charge. I never heard of Shudder until today. I am in Australia and Shudder is New York based. Looking at other recent reviews here, other Australians are experiencing unauthorized charges from Shudder. Very dodgy. I now have to chase up my credit card provider.

Leas than one if I could have been charged $8.12 on a card in Australia had heard of them but no subscription reported to bank

Partner and I both charged $8.16. Reported to bank

Same here. Had an unauthorised transaction on my card $8.16.

Fraud. Charged twice to my cc in Aus. Never heard of them before.
Reported to bank.

Fraudulent transaction from Shudder last night. I didn't even know what Shudder was. Seems suss that so many people from Australia, like me, have had these unauthorised transactions pop up recently

The same as the others I just got billed for a service that I did not ask for or use.

I had the same experience as others on this site, an unauthorized charge by Shudder, which I'd never heard of, charged to my bank card in Australia. I called Shudder in New York and the guy I spoke with was quite helpful and cancelled the account, and I also spoke with my bank and ordered a new card. It's a complete pain in the ass, of course, having to set up new direct debits, but my sense is that criminals are somehow using Shudder as a front for their fraud network, and it's not necessarily the company's fault, though perhaps their security systems need tightening. I don't understand how it works, but it's definitely unpleasant.

Same experience as all the others below.

Shudder is either a fraud, or else it's being used as a test pilot by credit card thieves. If it's the latter, they need to implement better security...or maybe I need to start billing them for the time I have to spend fixing the results of THEIR lax security.

Last week I was charged $5.99 by "SHUDDER NY". Never having heard of "Shudder", I had to look it up: it was completely unknown to me and my family, which meant that my card had been compromised. This was most likely a test charge to see if the card was viable, before the thieves hit it with really big charges. I had to spend my own time canceling my card, getting a new one, and changing the number on some online accounts.

I sent a support ticket to "Shudder", and they basically said, "Sorry, take it up with your bank." If you're hit with a fraudulent charge, please send in a ticket anyway: maybe they'll take notice when they start seeing enough of these.

Had a charge on my Credit Card for $8.71 for Shudder. Never heard of them, had to goggle them. Rung bank and had to cancel my CC due to fraud and get a new card. Thieves.

Shudder was good to use at first but then they kept trying to charge me after the fact when I cancelled my account and my trial.

Also had unauthorised fee taken from my business account. like others, had never heard of this service before. had to cancel and change bank cards n wait on hold for ages with the bank etc. Fraud alert!

An unauthorized payment was taken from my business account. I have never heard of this company called Shudder. From reading these reviews, they need to be charged with fraud and shut down!

FRAUD. Never heard of Shudder but somehow charged a subscription fee. Bank alert received showed the charges were linked to a Toll Free number in USA that is linked to Shudder website. Bank investigating

Fraud and Scam. They just deducted money from my bank account without authorization. I never subscribed to them. This service is not even available in my country South Africa. How the hell can they just deduct fees from my bank account. This is outright fraud and theft. At least got a response from them saying I should lay a complaint of fraud with my bank and see if my bank will refund me. This company should be sued for what they are doing!

Somehow charged having NEVER heard of the company service it anything else to do with it in Australia.

I am absolutely disgusted with this financial abuse. My bank account was charged without even subscribing to this platform!!! I do not have an account on Shudder, and my video prime account does not show that I have any additional connected channels. Also, I cannot even log into the Shudder account to cancel unauthorised subscriptions because I have never even opened my account!!! I have never even heard about Shudder in my entire life.

These are one of the most disgusting companies I have ever come across!! I was subscribed to these when I didn't even subscribe, it happened through my Amazon account, how I don't know! I would never have purposely subscribed to this crap when I have Now tv, Netflix, Disney Plus and Prime! I also hear they respond to nobody when sending emails and are terrible to contact! Period. £4.99 from my account for nothing! What a waste and will be surprised if they last long from what I've just looked at!