Sideshow Reviews 

9,916
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and intricate detail of the products, which often arrive in pristine condition. Many people also commend the excellent customer service, highlighting helpful communication and efficient support. Reviewers appreciate the quick and secure delivery, with items arriving well-packaged and on time, making the overall ordering process smooth. However, some customers noted concerns about packaging, with items occasionally arriving with crushed or water-damaged boxes, sometimes due to a lack of double boxing. A few people also experienced delays in processing and shipping, or found minor product imperfections like paint smudges.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as amazing, incredible, and... See more

Quality

Customers had positive experiences with quality, frequently praising the immaculate condition, superior... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process, fast... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and kindness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently became a big fan of Grogu, and this was my first time ordering from Japan. I was a bit nervous about international shopping, but your communication and shipping were both very smooth. The b... See more

Rated 5 out of 5 stars

Sideshow has done a tremendous job with Matt Murdoch. Looks identical to Charlie Cox and the suit is superb. Nice touch adding the helm with a broken horn! I had ordered this when pre-order fi... See more

Rated 5 out of 5 stars

Sideshow always takes care of their customers and makes sure they are satisfied with the product they receive. This Darth Vader was great and in perfect condition. I have had previous issues with prod... See more

Rated 5 out of 5 stars

Hello, From my personal experience with the people over at Sideshow Collectibles, they have been understanding and kind with any questions I may have regarding how specific things work and more.... See more


Company details

  1. Collectibles Shop
  2. Comic book shop
  3. Figurine shop
  4. Gallery
  5. Model shop

Written by the company

Pop culture is our culture! Beautifully designed collectibles from movies & comics - something for every passionate Geek! Exclusive Hot Toys distributor. DC Comics, Star Wars, Marvel and more.

New Customers Save $25!

Written by the company

Visit https://side.show/trustpilot to claim your code!
New customers can score $25 OFF your in-stock purchase of $250 or more! Offer only while supplies last, and terms and conditions apply. Happy Collecting! Must visit the URL https://side.show/trustpilot to claim your code.

Satisfaction Guaranteed!

30 Day Return Policy

Our goal at Sideshow is to ensure that our collectors are 100% satisfied with every purchase. As such, all of our direct customers are covered by a 30 Day Exchange/Return window. This warranty starts the moment your purchase arrives on your doorstep.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.6

All reviews

(9,916)

3,204 reviews in the last 12 months

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Rated 5 out of 5 stars

I was impressed by the speedy…

I was impressed by the speedy delivery—it took only four days from the time I placed my order in Japan to its arrival in the U.S.—the secure packaging, and above all, the perfect 1/1 Grogu

8 July 2026
Rated 4 out of 5 stars

Flawed but Amazing

Delivery was good, but the product itself was slightly not as good. An amazing figure 100%, but my copy had slight painting issues on her helmet. Nothing paint from Hobby Lobby couldn’t fix, but for paying over $200, I’m slightly disappointed. I don’t regret the purchase though. 👍

7 July 2026
Rated 5 out of 5 stars

A wonderful experience.

I've been waiting in Japan for the wonderful item to arrive!
Although it was from overseas, I had no concerns about the easy-to-understand website or the polite email.
It took less than a week to get to Japan, and there's also a package tracking service, so there's no need to worry.
Thank you for your prompt response!
I would like to use it again.

Thank you so much, SideShow!!

8 July 2026
Rated 5 out of 5 stars

Shipping was very fast

Shipping was very fast, and my order arrived quickly.

The item was also packaged very carefully. I'm very happy with my purchase and would definitely order from them again.

8 July 2026
Rated 5 out of 5 stars

Reliability and professionalism at the top

Detailed service at the highest level, fast shipping, punctual and with bombproof packaging. Item arrived in perfect condition (John Rambo - Field Jacket Threezero), faithfully reproduced in perfect image and similarities of the immense and timeless Sylvester Stallone. Numerous other purchases on the Sideshow website will certainly follow.

7 July 2026
Rated 5 out of 5 stars

Packaged securely

My order was packaged securely and kept in pristine condition upon arrival. Important detail for collectors that the original box is kept n excellent shape during shipping.

Happy with my order. Seems I got my figure ahead of other people who ordered from other sources. Thanks Sideshow!

7 July 2026
Rated 5 out of 5 stars

Man-Bat is Home

First ever purchase from Sideshow. The paymentplan went with no issues, and their customerservice was without trouble. The statue is fully satisfactory and arrived unharmed and with no dysfunctions, and all parts matching in the keysockets. No need to signal for Batman to save this.

11 June 2026
Rated 4 out of 5 stars

Great payment options

Great payment options, great merchandise and the statue looks amazing.
Shame about the cost to ship it into the UK, it cost me almost half the price of the item which kinda puts your off buying more.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Figure arrived about a month early

Figure arrived about a month early, even though we had to wait 6 months to get it, so that was alright. Wish it was a little cheaper though--for the price we paid it should fly around the room and do a little dance!

7 July 2026

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