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Rated 1 out of 5 stars

Came out to fit the blinds as ive checked them after the installer had gone. 4 of the blinds were bending as they were to long so I couldn't close them and I had guests stopping over for Christmas. S... See more

Company replied

Rated 1 out of 5 stars

Not excited at prospect of further delays to blinds arrival and fitting. The deposit was chased and after looking closer in the office confirmed as received then after waiting 3 weeks as advised call... See more

Company replied

Rated 5 out of 5 stars

Please accept my sincere apologies regarding the review that I posted. My post should have been addressed to Siesta Blinds Lowestoft (Suffolk) and NOT to: Siesta House, Whinfield Drive, Aycliffe Bus... See more

Company replied

Rated 5 out of 5 stars

When the cords on our previous vertical blinds snapped, we asked a representative from Siesta to call. From measuring up to delivery was about four days! Amazingly fast, friendly and professional se... See more

Company replied

Company details

  1. Window treatment store

Information provided by various external sources

Made to measure blinds and shutters. Quality range of vertical, wood, venetian, roller and roman blinds at factory prices. Get in touch for your FREE quotation.


Contact info

3.4

Average

TrustScore 3.5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Turned up on time efficient fitting…

Turned up on time efficient fitting quality products

19 April 2021
Siesta Blinds logo

Reply from Siesta Blinds


Thank you,

It was great to receive your 5 star review.

Thank you for taking the time, it is appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Great blinds expertly fitted

Great blinds expertly fitted. Great price. Really make the room.

14 April 2021
Siesta Blinds logo

Reply from Siesta Blinds

Thank you Ross, it was lovely to hear the blind has made your room.

Your review is really appreciated, thank you for taking the time.

Kind regards
Lynn

Rated 5 out of 5 stars

Absolutely fantastic service and great…

Absolutely fantastic service and great quality well made blinds definitely recommend
Thanks Sarah’s Plaice.

13 April 2021
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Carole

It was lovely to receive your 5 star review and recommendation.

Thank you very much, it is very much appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Iam very happy with my blinds and the…

Iam very happy with my blinds and the way everything went to.order and fit them.

13 April 2021
Siesta Blinds logo

Reply from Siesta Blinds

Hi Dawn

Thank you for taking the time to give us a 5 star review.

It was good to hear you were happy with our service all the way through.

Kind regards
Lynn

Rated 5 out of 5 stars

One happy customer

Excellent service from start to finish highly recommend & all at a very reasonable price

8 April 2021
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Reply from Siesta Blinds

Thank you Lauren.

It was lovely to receive your 5 star review and recommendation.

Thank you for taking the time to give us your review, we really do appreciate it.

Kind regards
Lynn

Rated 5 out of 5 stars

Very pleased with my purchase great…

Very pleased with my purchase great customer service value for money. Definitely recommend

7 April 2021
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Reply from Siesta Blinds

Hi Mrs Phymas

Thank you for taking the time to give us a great review and recommendation. We really do appreciate it.

Kind regards
Lynn

Rated 5 out of 5 stars

Been using Siesta for a lots of years…

Been using Siesta for a lots of years and always deliver a fab service especially Paul the fitter he’s great

6 April 2021
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Reply from Siesta Blinds

Hi, it is great to hear you have been a customer for many years.

Many thanks for the 5 star review, it is really appreciated.

I will pass on your lovely comments.

Kind regards
Lynn

Rated 5 out of 5 stars

Wouldn't buy from anywhere else

Wouldn't buy from anywhere else. Service and care is extremely high. Very well looked after. Love my new blinds.

6 April 2021
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Reply from Siesta Blinds

Hello Liam

It was great to hear you were so happy with our service and blinds.

We really appreciate your review and the 5 stars you have given us.

Kind regards
Lynn

Rated 5 out of 5 stars

have used siesta for years great…

have used siesta for years great service would highly recommend quick n efficent

1 April 2021
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Reply from Siesta Blinds

Hello Jillian, it was lovely to hear you have been a customer over many years.

Thank you for sharing your recommendation and giving us a 5 star review.

Your review is really appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Excellent service my blinds are fab…

Excellent service my blinds are fab can’t thank them enough

31 March 2021
Siesta Blinds logo

Reply from Siesta Blinds

Thank you Brenda.

It was lovely of you to take the time to give us a five star review.

It is really appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Great value for money and service

Great value for money and service. Really quick installation. Do have a slight problem with one of the catches, however a new part has been ordered and I’m assured they will be in touch when it arrives.

30 March 2021
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Reply from Siesta Blinds

Hi Emily

Thank you for giving us a lovely review. It was really appreciated.

Your part is on order and we will be contact when it arrives. Thank you for your understanding.

Kind regards
Lynn

Rated 5 out of 5 stars

Full house worth of blinds fitted

Even though there were set backs with covid-19, Siesta blinds always kept us in the loop with the work and were great at making sure the design swatches fitted our aesthetic. Very pleased with the service, quality of the blinds and price.

26 March 2021
Siesta Blinds logo

Reply from Siesta Blinds

Thank you Ms Walker

It was really lovely receiving your 5 star review. Thank you so much for taking the time.

Your patience and understanding during Covid-19 was really appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Guy was quick and very polite would…

Guy was quick and very polite would recommend anyone to get there blinds from here

19 February 2021
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Kelly

It was lovely to received your 5 star review.

Thank you for taking the time to give us your review and recommendation. I will pass on your great comments.

Kind regards
Lynn

Rated 5 out of 5 stars

we used Siesta Blinds for our new…

we used Siesta Blinds for our new house.They were very quick and very well priced .fitting was a breeze for them ,all done in 30 minutes. I can highly recommend
them.

16 February 2021
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi

Thank you for taking the time to review our products and service, for the blinds we fitted in your new home.

We really appreciate your 5 star review and recommendation.

Thank you.

Kind regards
Lynn


Rated 5 out of 5 stars

Venetian blinds

Good quality blinds and good service from their fitter. No mess, quick and efficient.

8 February 2021
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Stuart

Thank you for your great review. I will pass on your comments, they are really appreciated.

Kind regards
Lynn

Rated 5 out of 5 stars

Brilliant product and service

Brilliant product and service. Would highly recommend these guys.

6 February 2021
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Ivan

Thank you for giving us a five star review and great recommendations,

It is really appreciated

Kind regards
Lynn

Rated 5 out of 5 stars

Very happy with our new blinds

Very happy with our new blinds, very reliable and reasonably price. Thank you.

4 February 2021
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Helen

Thank you for taking the time to leave us a five star review. It is really appreciated.

King regards
Lynn

Rated 1 out of 5 stars

Poor customer service

After reading good reviews, we were so disappointed with the poor customer service that we received. We had arranged for Siesta blinds to come out to our (hopeful) new home. Upon booking we were advised that the fitter would turn up anytime in the morning (9-12) or anytime in the afternoon (12 -4), and as our house is new and empty, we had to contact the builder 30 mins prior to the appointment so he could get across to give us access. Unfortunately due to weather conditions, the builder cancelled the first appointment, we then rearranged a morning appointment (9am - 12pm) 2 weeks later. The fitter called at 10.40am to say he was in the village, i advised him that i would call the builder to get across for access; the fitter then told me that he would ring the office and call me back; i waited 30 minutes for a call back, i tried calling the fitter numerous time and no response. I managed to get in touch with the office via email to be told that they were unable to get hold of him... I waited around until after 12pm and heard nothing from the fitter, presumably he couldn't be bothered or has more important customers. Coincidentally, my parents had an afternoon appointment (12-4) the next day. They did get a call actually, just after 3pm (after waiting for 3 hours) to be advised that the fitter was too busy and wouldn't be attending the appointment. Your fitter may be busy but he needs to understand that your so called customers are busy and have lives.

1 February 2021
Unprompted review
Siesta Blinds logo

Reply from Siesta Blinds

Hi Clara

We were disappointed to receive your review.

We do always try and work with our customers to meet their schedules. Unfortunately their seems to have been problems with communication on this occassion.

When we know in advance customers don't live at their property, we do offer a ring on route service.

Kind regards
Lynn

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