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SIG Roofing Reviews 

358
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff, often described as friendly, knowledgeable, and always going the extra mile to assist. The service provided is frequently praised as first-class, with many appreciating the efficiency and dedication in fulfilling orders and offering technical support. People also commend the wide range of products and reliable delivery, ensuring materials arrive on time and as requested. However, some people mentioned issues with staff training and product knowledge, feeling certain individuals were less helpful or avoided work. A few others also felt customer relations were not always great, citing unencouraging replies or zero customer service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the helpfulness and... See more

Product

People report positive experiences with product, consistently praising the excellent range and quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many praising prompt and on-time deliveries, often... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more

Company replied

Rated 5 out of 5 stars

The team at SIG in Aintree always provide a first class service. Lewis always tries his best to source whichever products we need, even from other branches if necessary & arrange deliveries on time.... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied


Company details

  1. #17 of 38 best companies in Roofing Supply Shop
  2. #16 of 27 best companies in Roofing service
  3. #25 of 45 best companies in Solar energy equipment supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

358 reviews

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4.7

All reviews

(358)

304 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Special mention to Paige at Crewe Depot…

Special mention to Paige at Crewe Depot whose response times to queries has been excellent
Thanks to all the team at Stoke Depot in the yard area

25 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Adrian ,

We appreciate you acknowledging the team's efforts - especially Paige. We're happy to hear that the response times to queries have been excellent and that you appreciate the yard team.

Thanks, Sophie

Rated 5 out of 5 stars
SIG Roofing logo

Reply from SIG Roofing

Hi Phil,

We appreciate you taking the time to share your positive experience with our team! We're so glad to hear it.

Thanks, Sophie

Rated 5 out of 5 stars

The Staff at SIG Blackpool are a credit…

The Staff at SIG Blackpool are a credit to your company Richard and Gary lead a team of dedicated helpful and very knowledgeable Lads. The large amount of ready available products for most projects are always on hand and can be sourced very quickly.

26 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Stephen,

We're happy to hear that you had a positive experience. It's great to know the team's dedication and knowledge were helpful, and that you found the products readily available. We appreciate your feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Roofing

Competitively priced and stock most items

20 November 2025
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Reply from SIG Roofing

Hi Adam,

We're happy to hear that our pricing and stock meet your needs. Thank you for your positive feedback; we appreciate it!

Thanks, Sophie

Rated 5 out of 5 stars

Excellent Service as always

Excellent Service as always . especially Corey who went out of his way to help us out

24 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Kieran,

We appreciate you taking the time to share your positive experience. We're happy to hear that you received excellent support and that Corey went above and beyond.

Thanks, Sophie

Rated 4 out of 5 stars

great company great prices

great company i wouldn't go any where else good prices as well

24 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Jason,

We're glad you had a great experience with us and appreciate your recognition of our good prices. Thank you for your positive feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Chris at the Plymouth branch and all of…

Chris at the Plymouth branch and all of his staff, go absolutely above and beyond. Great service and very knowledgeable on all products.

24 November 2025
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Johnny,

We appreciate you taking the time to share your positive experience. We're happy to hear that the team's service and product knowledge met your expectations. Thanks for your feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Best roofing Materials about best…

Best roofing Materials about best Services to great lads never use anyone else highly recommended

1 January 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Benjamin,

We're happy to hear that you had such a positive experience with our roofing materials and services. We appreciate your recommendation and thank you for your feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Great staff Always willings to help

Great staff Always willing to help
Prompt response to queries and advice

20 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Rob,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team are helpful and responsive to your needs.

Thanks, Sophie

Rated 5 out of 5 stars

Fantastic customer service from SIG

Fantastic customer service from SIG.
Michael Chew at the Proos Bradford depot is a top notch manager and will always go out of his way to assist us with anything we need.

17 November 2025
SIG Roofing logo

Reply from SIG Roofing

Good Morning,
It's great to hear that Michael goes above and beyond to assist you. Thank you for your valuable feedback.
Thanks, Sophie

Rated 5 out of 5 stars

We are account holders at Woking…

We are account holders at Woking Branch. Carly and her staff are so helpful , pricing and deliveries as promised

22 November 2025
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Reply from SIG Roofing

Hi Martin,

We're happy to hear that our Carly and the Woking team are so helpful to you. We appreciate your positive feedback regarding our pricing and deliveries.

Thanks, Sophie

Rated 5 out of 5 stars

Always helpful…

Dawn & Colin at SIG kings lynn are always very helpful, great people with excellent knowledge of the materials we all use from day to day.

21 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Jason,

We appreciate you taking the time to share your positive experience. We're happy to hear that you find the SIG Roofing Kings Lynn team to be helpful and knowledgeable. Thanks for your feedback!

Thanks, Sophie

Rated 5 out of 5 stars

The best roofing suppliers in the north West

Been using sig for all our roofing materials for many years there advice and technical support is second to none
The staff at the liverpool branch are friendly polite and highly professional would highly recommend *****

20 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Anthony,

Wow - What a review! We're happy to hear that our advice and support have been beneficial for your roofing needs over the years. We appreciate your kind words about our Liverpool branch staff and their professionalism - I'll be sure to pass on your feedback to the team.

Thanks, Sophie

Rated 5 out of 5 stars

Great staff in there

Great staff in there

20 November 2025
SIG Roofing logo

Reply from SIG Roofing

We're so glad that you found our staff to be great. We appreciate your positive feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Staff are always friendly and helpful

Staff are always friendly and helpful

10 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi Martin,

We appreciate your kind words! We're happy our team could provide friendly and helpful service. Thanks for your feedback.

Thanks, Sophie

Rated 5 out of 5 stars

St ives branch Cambs

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you want to come back, where in past I have been left frustrated and disappointed and not wanting to return.
Rob the lorry driver is awesome too. Always making your life easier and going the extra mile to where you want delivery made.

19 November 2025
SIG Roofing logo

Reply from SIG Roofing

Hi James,

Thank you so much for taking the time to share your review. We're happy to hear that you had a positive experience at SIG Roofing St Ives. It's great to know that our team members were helpful and made your project seamless.

Thanks, Sophie

Rated 5 out of 5 stars

Good Communication

Ordered some non-stock items. Toby kept me posted along each step of the way and the goods were delivered a day earlier than he said when I ordered them.

19 November 2025
SIG Roofing logo

Reply from SIG Roofing

Afternoon, We're happy to hear that you were kept informed about your order and that it arrived sooner than expected. We appreciate your positive feedback and thank you for your order!

Thanks, Sophie

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