Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more
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Review summary
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Reviews shaping this summary
We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more
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The team at SIG in Aintree always provide a first class service. Lewis always tries his best to source whichever products we need, even from other branches if necessary & arrange deliveries on time.... See more
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Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more
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Company details
- #16 of 38 best companies in Roofing Supply Shop
- #16 of 25 best companies in Roofing service
- #25 of 45 best companies in Solar energy equipment supplier
Written by the company
If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.
Contact info
Harding Way, St Ives,, PE27 3YJ, Cambridgeshre, United Kingdom
- 01480 467776
- info@sigroofing.co.uk
- www.sigroofing.co.uk
In the Spotlight this month
4.7
Excellent
355 reviews
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Incompetent Staff with new customer service
Awful company who actually cost their customers money. The branch in Rayleigh seems to be run by their driver who refuses to deliver orders. I stopped ordering in November after 14 years as a customer. Some branches have a great service some seem to avoid work at any cost. But after spending £45K the first half of this year it had to stop mainly due to my account manager and whoever answers the phone in a empty office at head quarters. No ones wants to take responsibility for their failures but seem to have great communication chasing up payments. My account manager based in Romania starts hassling for money around ten days before due he then proceeds to hassle you by email that the invoices have not been paid. They must be the only company that believes when your accounts are due on the 1st of the month that they are cleared on the 2nd of the month. Thats right they give you 24hrs to make a payment otherwise you get an email reminder every day. I had this all year but the new year was the last straw paid on the 26th and hassled on the 1st of January by my Romanian accounts manager.
Since then I have spent over £20K with my new supplier its amazing how incompetent staff can cost a company especially when times are getting harder.
1 January 2026
Reply from SIG Roofing
Hi Darren,
We appreciate you sharing your experience. I've passed your feedback on to Donna at SIG Roofing Rayleigh and I understand that she's been in contact.
We're sorry to hear about the issues with deliveries, account management, and payment reminders. This falls short of the service we aim to provide. We'll investigate these concerns to improve our service. Thank you for your feedback.
Thanks, Sophie
We use Sig for all guttering and flat…
We use Sig for all guttering and flat roofing products. Prices are always competitive and staff are friendly!
18 December 2025
Reply from SIG Roofing
Hiya!
We're happy to hear that you find our prices competitive and our team friendly when purchasing guttering and flat roofing products. Thank you for your positive feedback!
Thanks, Sophie
The lads are very helpful and friendly…
The lads are very helpful and friendly so I will be back
12 December 2025
Reply from SIG Roofing
Hi William,
We appreciate your kind words! We are so glad that you found our team helpful and friendly. We look forward to your return!
Thanks, Sophie
Staff were great and very helpful
Caroline and office staff were excellent with A1 customer service, couldn’t do enough for the customer. Guys in yard were very helpful and polite to, would defo be first choice to use again.
15 December 2025
Reply from SIG Roofing
Hi Mr Hiles,
We're happy to hear that you received excellent customer service from our team! We appreciate your kind words and are glad our staff were so helpful. Thank you for the positive feedback!
Thanks, Sophie
Been using this roofing supplier for 30…
Been using this roofing supplier for 30 plus years
Delivery’s are always on time and they never let you down
Just because they are a big roofing supplier
Don’t be fooled they price very competitively
9 December 2025
Reply from SIG Roofing
We appreciate your long-term patronage and are so glad our deliveries consistently meet your expectations. It's great to know our competitive pricing works for you. Thanks for your feedback!
Thanks, Sophie
Top service!
Top service!! Alex has been super helpful from start to finish. Highly recommend
8 December 2025
Reply from SIG Roofing
Hi Ravi,
We're happy to hear that you had such a positive experience! Thank you for your kind words and for recommending our service.
Thanks, Sophie
Reply from SIG Roofing
Hi Bob, Thanks for taking the time to share your review. Sophie
Reply from SIG Roofing
Hiya!
We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it, and we look forward to assisting you again.
Thanks, Sophie
After phoning up other suppliers you…
After phoning up other suppliers you were the best price
So helpful as well
7 November 2025
Reply from SIG Roofing
Hi Danny,
We're happy to hear that we offered the best price and were helpful. We appreciate you taking the time to leave us this positive feedback!
Thanks, Sophie
Reply from SIG Roofing
Hi Jim,
We appreciate your feedback and are so happy to hear that you were pleased with our service and product knowledge.
Thanks, Sophie
Reply from SIG Roofing
Hi Raja, Thank you for taking the time to share your review. Sophie
Reply from SIG Roofing
Hi David
We're happy to hear that you found our service very good and our prices reasonable. Thank you for your positive feedback; we appreciate it.
Thanks, Sophie
The staff in your Croydon branch are…
The staff in your Croydon branch are always so helpful with our materials and give a great service Gary and Dan are very good at what they do thank you SIG for supplying great materials at good prices let’s hope 2026 is a good year for both us
3 December 2025
Reply from SIG Roofing
Hi John,
We're happy to hear that our team is helpful and provides great service. We appreciate your kind words regarding our materials and prices. We also hope for a successful 2026 for everyone! Thanks for your positive feedback.
Thanks, Sophie
SIG ROOFING BLACKPOOL
SIG ROOFING BLACKPOOL
Always go above and beyond for me. We wouldn’t be able to be efficient if it wasn’t for Richard’s help each week. Highly recommend
2 December 2025
Unprompted review
Reply from SIG Roofing
Hi Jordan,
We appreciate your kind words and are so glad that our support helps you maintain efficiency. Thank you for recommending us!
Thanks, Sophie
Very helpful kind always in time.
1 December 2025
Reply from SIG Roofing
Hi Admir,
We appreciate you taking the time to share your positive experience with us. We are so glad to hear that we were helpful and punctual!
Thanks, Sophie
Honest and helpful staff
Honest and helpful staff, I’ve been using Sig regularly for a couple of years becyof this reason
26 November 2025
Reply from SIG Roofing
Morning!
We appreciate your continued patronage over the years! It's great to know our honest and helpful team has made your experiences positive. Thanks for the feedback.
Thanks, Sophie
Reply from SIG Roofing
Hiya, We appreciate your kind words and are so glad you had a great experience with our service and pricing. Thanks!
Thanks, Sophie
Special mention to Paige at Crewe Depot…
Special mention to Paige at Crewe Depot whose response times to queries has been excellent
Thanks to all the team at Stoke Depot in the yard area
25 November 2025
Reply from SIG Roofing
Hi Adrian ,
We appreciate you acknowledging the team's efforts - especially Paige. We're happy to hear that the response times to queries have been excellent and that you appreciate the yard team.
Thanks, Sophie
Friendly helpful staff as always
20 November 2025
Reply from SIG Roofing
Hi Phil,
We appreciate you taking the time to share your positive experience with our team! We're so glad to hear it.
Thanks, Sophie
The Staff at SIG Blackpool are a credit…
The Staff at SIG Blackpool are a credit to your company Richard and Gary lead a team of dedicated helpful and very knowledgeable Lads. The large amount of ready available products for most projects are always on hand and can be sourced very quickly.
26 November 2025
Reply from SIG Roofing
Hi Stephen,
We're happy to hear that you had a positive experience. It's great to know the team's dedication and knowledge were helpful, and that you found the products readily available. We appreciate your feedback!
Thanks, Sophie
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