SIIL Ostomy™ Life Changer Ostomy Clothing Reviews 

Excellent quality and comfort. Does what it says, even too full pouch feels comfortable. Have recommended to BCC .

The SIIL products are well made, well thought out, and solve problems! Thank you.

A great solution for everyday comfort and support. Multiple colors are nice. I have a lot more confidence with a SILL pouch on. Thank you so much.

I had mistakenly ordered the wrong size and promptly received an exchange. Great customer engagement

Reasons why I love the stoma protector:
-Practically invisible
-Rock hard, it will act like a proper shield for your stoma!
-Perfect for seatbelts, vivacious pets and sports!
It gives me peace of mind whilst remaining very discreet. Thank you for this great product !

A great, feminine fit. Provides good support. The best style I’ve found after a long search. This style without lace at the back would be even better, as the lace often shows through clothing.

I bought SIIL Ostomy Wrap in both colours. I just love them. Very soft and comfortable. I always wear pants or jeans so the wraps make the perfect baselayer under the string.

Great supplemental info from the company.

The product I ordered was too big, even though I measured. I returned it for a smaller size and found that I had to pay a fee for the shipping label. That did not make me very happy since I had read that "the first size exchange is free." However their customer service department refunded my shipping label fee, which was so nice.

In total, I have purchased 3 belts over the course of about 1.5 years. Both the product and the communication with the company are highly commendable.

I bought on Amazon for my father, ostomy belt and he liked it so much. Ana for customer support helped us with the sizing and so far all is good. Thanks

Prompt delivery, good customer service and a product that is a game changer.

This was an extremely easy experience. The ordering process was great, they communicate well and checked with me several times to check out my happiness with the product.

Great experience. The product suits perfect and is worth every cent. The team is very close to the customer. Also in the after sales process (I did not need to return anything but they made sure that i would have known what todo if needed). Clear recommendation without any "but"!

I have been trying to get refunded for my order that never arrived since July. Back and forth with emails and chatbots on their website with no luck. This honestly feels like a scam at this point.
Order number 122412 for reference. First out of stock, then issue with my address, now they send me tracking notifications but it hasn’t moved since August. They said they would refund and send me a confirmation but that wasn’t sent either! Buyer Beware!

In addition to the product being extremely well-made, highly functional, and comfortable, the customer service from ordering to delivery, and the ongoing communication and support from Siil has made the transition to living with an ostomy smooth.

I have written many emails, chatted through the bot and result was a cancelled order without a refund. Silence! I sent and email and attached a copy, it the end result is satisfactory I will update my review. Nobody should have to go through the added stress of dealing with companies who promise and don’t deliver. Recovery is hard enough without this added stress.

Hello,
I am following up with my order number 125818. For over a month I have been expecting a package that not only was going to help me adjust to a new lifestyle, but one my nursing team praised, and recommended. I am extremely disappointed in the fact that not only has my ordered been cancelled, but that I also haven’t received a refund of almost $200. This may not be much money to you, but on disability I only receive a small portion of income it is all I have, and I invested it in your products. I trusted the word of my nursing team; I stayed in contact with, who I should have known were not customer service people, but AI robots that have been misleading me along. I would still like the products I ordered with the promise of the Ostomy protector for my inconveniences. I would also like this order expedited. Please note, my surgeon and Ostomy nurses work at the biggest and best colorectal center in all of Boston MA. So far, I have nothing positive to report back to them regarding my experience with this company. I will report my experience back to them and recommend they refer their patients to look elsewhere. Recovery is hard enough, patients should not have the added stress of dealing with a company who claim to care for their customers, but actions tell a different story. Please respond so I am aware you received this email and also with a resolution.

I have ordered 3 times from Siil, twice on Amazon and once through their website. Amazon Orders never came and I eventually was refunded. The third order was through their website and a few hours later I get an email saying the item is out of stock and to choose a replacement. There were none available. My choice is to wait or get a store credit, no option for a refund.
Updated 9/3/26 Siil has been in contact and I did receive what I ordered, even after getting a refund through PayPal. The item had already been shipped and they told me to keep it as a gift because of the problems. I changed my review from 1 star to 4 stars based on their customer service and good intent. My wife likes their product so I will probably order again.

Product is amazing! Quality and comfortable.