Silviax Reviews 

341
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Please beware this company is a fraud please don’t waste your time and money here!!!!!!!They will take your money and not send items and will not send you a refund

Rated 5 out of 5 stars

Love the quality of the jewelry doesn't feel like cheap chains. I have been ordering from them for long time. The jewelers take time for every pieces always received my merchandise on time when pro... See more

Rated 1 out of 5 stars

Horrible. Order a name necklace they made the second letter capitalized not the first letter so the necklace looks stupid. Order earrings the second letter was supposed to be a Y, it looks like a back... See more

Rated 5 out of 5 stars

I’ve made two purchases from this company for name plate necklaces and both times I have been satisfied. They are absolutely gorgeous and I receive compliments on them each time they are worn. I’d hig... See more

Company details

  1. Shopping & Fashion

Written by the company

Silviax was conceived in 2010 from the spark of an idea – that each piece of jewelry narrates a distinct tale. With innovation as our compass, we empower customers to infuse their essence into customized jewelry for every occasion. From necklaces and rings to bracelets, anklets, and complete sets, each item is thoughtfully crafted to capture your individuality. With Silviax, you don’t just wear jewelry; you wear your story.


Contact info

3.3

Average

TrustScore 3.5 out of 5

341 reviews

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No recent history of asking for reviews

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3.3

All reviews

(341)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Omg 🥰i ordered my sister a earring and…

Omg 🥰i ordered my sister a earring and matching necklace for Christmas I wasn’t disappointed everything was perfect 💚😊😊 thank you so much I actually had a problem (defective earring ) and they replaced without any issues or problems highly recommended 10/10

26 January 2024
Unprompted review
Rated 4 out of 5 stars

Great quality and good customer service…

Great quality and good customer service In terms of their response time. The only reason i rated a 4 and not a 5 is the color of the gold is a bit to yellow causing the jewelry to look really fake. But other than that I like the style of the jewelry and the shipping time for me was reasonable given where it is coming from.

3 December 2023
Unprompted review
Rated 2 out of 5 stars

Not dependable/bad customer service

The time-frame to receive item base on website is not dependable as I receive my items 2/3 weeks later. This order was Christmas gift and I did not receive until early January and I email telling them I don't need the items and will return if/when receive, they want to charge me 50% of my order and I have to pay shipping to return items. I explained I don't need them because the person to receive had left for the holidays and will cost me too much to get to them, they did not understand or care and refuse to fully refund, and they admit an error in the processing to cause delay. The items seem to be ok hence the one star but I will not order from this company again

8 January 2024
Unprompted review
Rated 5 out of 5 stars

First time buying from Silviax and I…

First time buying from Silviax and I can’t believe it. The only part that’s challenging about this company is what to buy I mean like their jewelry is pretty!! Now It is pricey ..but so worth it because of the quality!! Way better than custom jewelry from Amazon! Anyways i ordered 2 necklaces (1 initial/ 1 acrylic custom) and 2 rings (1 gold nugget heart/ 1 initial) plus I got a free mini gift plus points/coupons for my first purchase! Although Next time I know pay for fast shipping was so impatient because it took about 4-5 weeks! But once my jewelry came in?! Omg I’m so in love my rings they fit perfect! Im obsessed with my golden heart nugget ring because it has my name inside the ring I thought that was so unique man I wish I could take full pictures! My necklaces are so cute it has a little weight but hey it’s double pendant. And my free gift was a mini jewelry box to store my rings inside!! I will be getting more of my jewelry from them and from now on! <3

11 January 2024
Unprompted review

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