SIM Demon Reviews 804

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many highlight the staff's helpfulness and expertise, noting their willingness to go above and beyond to ensure a smooth experience, from initial inquiries to setup and support. The efficient communication and fast dispatch times are frequently mentioned, with many appreciating the clear updates throughout the ordering and delivery process. However, some customers also noted occasional issues, such as receiving an open-box product instead of a new one. Additionally, a few people experienced discrepancies regarding free delivery policies for larger orders, leading to unexpected delivery charges.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Product

People report positive experiences with product, often praising the great range of sim gear from top brands... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the quick order confirmation and dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more

Company replied

Rated 5 out of 5 stars

My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more

Rated 5 out of 5 stars

First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more

Rated 5 out of 5 stars

Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more

Company replied


Company details

  1. #12 of 91 best companies in Computer & Accessories store
  2. #1 of 1 best companies in Racing Car Dealer
  3. #3 of 14 best companies in Racing Car Parts Shop
  4. #1 of 4 best companies in Video Arcade

About SIM Demon

Written by the company

UK Supplier of quality SIM Racing & Flying hardware Inc:

Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.

Need help curating your sim? We offer a personal rig building & Install service.

SIM Demon - Release your inner Sim Demon

WhatsApp

Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bought a new wheel from Fanatec which…

Bought a new wheel from Fanatec which arrived without the necessary adapter. I found an alternative via Sim Demon that was cheaper and allowed me to get the product next day - instead of waiting weeks for Fanatec. I called customer service before placing the order and spoke to Liam. The phone was answered within seconds. Liam answered my questions and ensured my order arrived next day. The product works perfectly.

Great service.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

A real gem

A fantastic team. I recently purchased a full set up from the guys and happened to be working in the area soon after phoned and arranged to go into the shop. What a place!! Great set ups and the staff and owner went out of there way to help me. Even showing me the best way to put my rig together. They even managed to sell me a couple of extra bits. Highly recommend visit if you’re looking to get into race or flight sims.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

SIMDemon just rule at this.

Excellent service as always from SIMDemon. From ordering to delivery, you can’t go wrong with this awesome team! Great job guys and keep it up. Will be back and would always recommend. 👊🫡

25 July 2025
Rated 5 out of 5 stars

Sim demon

Ordered a product on Friday it was hear by the Saturday great communication from the team great product highly recommended thanks

25 July 2025
Rated 5 out of 5 stars

Geniunely nice people to do business with.

Great website with online chat function, provided essential information prior to purchase in a timely manner.
Excellent pricing, rapid delivery and geniunely nice people to do business with.
Would highly recommend and will be shopping with these guys again.

23 July 2025

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