The meals are lovely. Very flavourful and so easy and convenient when me and my partner both work different hours and have different tastes. My only complaint is the recipes tend to be very similar we... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I’ve tried several meal prep companies in the past but simmereats has so far been the best. Only one slight issue which was dealt with very swiftly. I have recommended to several friends and colle... See more
Company replied
I’ve only been using Simmer eats for a few weeks but up to now they have been excellent. Good size portioned tasty convenient meals which fits in nicely as I’m getting home later from work . The time... See more
Company replied
Delicious meals, really tasty for the macros, and clean too. Excited to try the lean option next. Only suggestion would be for a way to see how much each week will cost before payment. And if orderin... See more
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Company details
- #32 of 40 best companies in Meal Delivery
About Simmer Eats
Written by the company
We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more.
Enjoy life and food to the fullest. Enjoyment in every mouthful.
Contact info
simmereats.com/cancel, United Kingdom
- charlotte@simmereats.com
- www.simmereats.com
4.3
Excellent
13k reviews
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Great meals
Only been using Summer Eats for a month. Really enjoying the meals, tasty and very convenient. Delivered on time. Customer service - Marie contacting to check everything ok.
17 July 2026
Unprompted review
Reply from Simmer Eats
We're so happy to hear you're enjoying our meals and finding them convenient! It's great that deliveries are on time and our customer service is hitting the mark for you. We appreciate your feedback!🧡
Reply from Simmer Eats
We're so happy to hear you consistently have such a wonderful experience with us! Thank you for your continued support.🧡
The food is top quality and has helped…
The food is top quality and has helped me lose weight.Being able to have tasty meals ready in minutes is a life saver.Delivery is always on time and handled well.
14 July 2026
Reply from Simmer Eats
We're so happy our meals have helped you lose weight and saved you time! We appreciate your feedback on our delivery. 🧡
Celiacs, don’t do it. The rest, enjoy.
I really liked Simmer and the options for GF and DF. I have to consume NO gluten because of celiac. I didn’t realize that gluten-free at Simmer doesn’t mean celiac safe. After three weeks, I have realized that at least one meal had too much gluten and I’m probably going to suffer for it for a long time.
They didn’t apologize or anything. I couldn’t cancel my next order. They sent the canned responses about how they printed labels and whatever other logistics. I really couldn’t care less about their inflexible operations processes. That said, you better be sure you want the meals or do something before Tuesday of the week before a delivery.
I’m now unwell and have to deal with that.
Food is good. Service is a bit so-so. But, if you are celiac, I would advise you don’t risk it. Usually the “cross-contamination” potential hasn’t been an issue for me when I have risked it or didn’t realize but they must have more contamination that most.
Update: Customer Service got back to me with a more thoughtul response which I appreciate so updated the rating as it was lower based on the service more than the food or delivery. My hope is that this will help people be safe!
16 July 2026
Unprompted review
Reply from Simmer Eats
Thank you for updating your review and we're really glad our customer service team was able to follow up more thoughtfully, we're sorry it took that long to get there.
We're genuinely sorry to hear you've been unwell and we hope you're feeling better soon. You're absolutely right to flag this and we appreciate you doing so to help others in the celiac community make an informed decision.
The distinction between gluten-free and celiac-safe is something we take very seriously and your experience has been escalated internally to make sure it's properly reviewed. We want to make sure our labelling and allergen information is as clear as possible for customers with conditions like yours.
We wish you a speedy recovery and thank you for giving us the chance to put things right.
Charlie🧡
I liked the menu
I liked the menu, just had to try then all till I found the one I liked.
16 July 2026
Unprompted review
Reply from Simmer Eats
We're so glad you enjoyed exploring our menu and found a favourite! We look forward to cooking for you again soon 🧡
Incorrect meals delivered, poor customer service
Ordered 20 meals for my first order which they completely screwed up and sent lots of meals I can't eat. After spending lots of time sorting with customer services all they agreed to do was refund the incorrect meals. The bare minimum considering the time I wasted figuring out what I did and didnt receive taking the food in and out of the fridge to photograph as evidence etc.
Poor service all round.
16 July 2026
Unprompted review
Reply from Simmer Eats
Hi Sophie,
Thank you for your review and we're really sorry your very first order with us was such a frustrating experience.
Receiving meals you can't eat on a 20 meal order, and then having to spend significant time photographing and evidencing everything just to get a resolution, is not how we want any customer to feel, particularly a new one. We completely understand why a refund on the incorrect meals alone didn't feel like enough given everything you went through.
We did try to give you a call today and have left you a message, we'd really love the chance to speak with you and see if we can do more to make this right.
Charlie 🧡
Tasty and convenient
I love that Simmer is a family business. The meals are tasty and fill me up. Great variety too. There seem to be lots of promotions, and I am a little concerned about the price point when our current deal is finished. Would be better if they offered a meal that serves two people to save us cooking in the evening.
16 July 2026
Unprompted review
Reply from Simmer Eats
We're so happy to hear you're enjoying our tasty and filling meals, and the variety we offer! We appreciate your feedback regarding pricing and the idea of meals for two. We're always looking for ways to improve our offerings. 🧡
easy, yummy meals
The meals are lovely. Very flavourful and so easy and convenient when me and my partner both work different hours and have different tastes. My only complaint is the recipes tend to be very similar week after week but otherwise very enjoyable!
12 July 2026
Unprompted review
Reply from Simmer Eats
We're so happy to hear you find our meals flavourful, easy, and convenient! We're so glad to hear that they work so well with your different schedules and tastes. We appreciate your feedback about the recipe variety and are always working to expand our menu. 🧡
Very tasty meals and filling too
16 July 2026
Unprompted review
Reply from Simmer Eats
We're so glad you found our meals very tasty and filling! Thank you for sharing your positive experience with us, we truly appreciate it. 🧡
The selection of meals has been great…
The selection of meals has been great and different to some of the other providers we have used, the quality seems superior as well.
I also like the packaging being more sustainable - rather than using lots of plastic.
Customer service from Lily has been great too
16 July 2026
Unprompted review
Reply from Simmer Eats
We're so happy to hear you're enjoying the meal selection and quality! It's wonderful that you appreciate our sustainable packaging and the great customer service you received. 🧡
Reply from Simmer Eats
Hi Martin,
Thank you so much for your review! 🧡
Great meals
Great meals, good delivery and great customer service from Marie, would recommend
16 July 2026
Unprompted review
Reply from Simmer Eats
Hi Jacob,
We're so happy to hear that you enjoyed our meals and delivery! We're especially glad that you had a great experience with our customer service. 🧡
I have had simmer for about a month…
I have had simmer for about a month now, it’s a life changer , you can taste it’s healthy unlike normal microwave meals I have the large meals as I am a body builder and eat 4000 calories a day so it helps so much to hit my targets
Thankyou Zidane
16 July 2026
Unprompted review
Reply from Simmer Eats
Hi Adrian,
We're so happy to hear Simmer has been a life changer for you! We appreciate you sharing your positive experience! 🧡
Really convenient
Really convenient, i used to throw a lot of food out so its saved me a fortune and its so easy to just finish work and have it all ready and done, cant fault it at all, well packaged and delivered on time!
16 July 2026
Unprompted review
Reply from Simmer Eats
Hi Gillian,
We're so happy to hear our meals are convenient and save you money by reducing food waste!🧡
Could be worse
Customer Service is not very accommodating and the meals are quite bland. There's other providers for similar price with more flavourful meals in the UK. Also, still one of those subscriptions that's difficult to cancel through the account page. Edit: the customer service team escalated to their manager for a much more considerate resolution. Still many steps and popups to navigate to cancel
16 July 2026
Unprompted review
Reply from Simmer Eats
Hi Jordan,
Thank you for your review and we're sorry to hear the meals and our customer service haven't hit the mark for you.
Your feedback on flavour and the cancellation process is noted and genuinely useful, both are things we're always looking to improve.
We've reached out via Trustpilot to get a few more details from you as we weren't able to locate your account from the information available. Please do respond when you get a chance and we'll make sure everything is properly sorted for you.
Charlie 🧡
Give it a go.
Been on these for 2 weeks now, food is good, delivery process easy. Nice variety and easy to track calories. Really helps me eat better than grabbing stuff on the go. A healthier way and feel fuller so not snacking anymore. This is really helping my wellbeing. Got a good deal initially on signing up, hope they reward loyalty and return custom.
1 July 2026
Unprompted review
Brilliant
Great service, from setting up the account to delivery to the taste all 5 star. Really tasty and health meals and so easy to do!!
16 July 2026
Unprompted review
Reply from Simmer Eats
Hi Rhys,
We're so happy to hear you had such a positive experience from account setup to delivery! We look forward to cooking for you again soon. 🧡
Lovely convenient meals
Lovely convenient meals, packaged well. A bit pricey to keep up long term
16 July 2026
Unprompted review
Reply from Simmer Eats
We're so glad you enjoy our convenient and well packaged meals! We understand your concern about the price and appreciate your honest feedback. 🧡
Excellent service
Excellent service. Deliveries are prompt and well packaged and the meals are delicious. Definitely worth it for the convenience of not having to cook!
16 July 2026
Unprompted review
Reply from Simmer Eats
Hi James,
We're so happy to hear you're enjoying our excellent service, prompt deliveries, and delicious meals! We're glad we can provide the convenience you're looking for. 🧡
First delivery arrived warm with two…
First delivery arrived warm with two packages split open. Complained and only interested in replacing split packages. Next week was delivered ok, however food is like mush and every meal has given me a bad stomach after.
It also wasn't clear I would be signing up for weekly payments, taking 68, 78 and the 100 within 2 weeks. Its also painful to cancel having to click through many prompts to keep you.
Overall poor quality and trying to sneak customers into subscription over improving quality of product and delivery.
16 July 2026
Unprompted review
Reply from Simmer Eats
Thank you for your review and we're really sorry your experience has been such a poor one from start to finish.
Receiving warm meals with split packaging on your very first delivery, then continuing to feel unwell after eating the following week's meals, is something we take very seriously and we're sorry it wasn't handled with more urgency when you first raised it.
We've reached out to get your details so we can look into everything properly, particularly the food safety concern, which we want to understand fully. We're grateful you responded and we'll be in touch as soon as we've been able to locate your account.
We hope to hear from you soon and we're sorry we let you down. 🧡
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