So happy that our car is fixed and we’re on the road again. Anthony and his team were amazing at solving all the complex issues and we can’t thank them enough. Beth and Anthony kept us informed the wh... See more
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Tried to make a purchase on a 208 at Northallerton branch, the two different sales staff I was dealing with couldn't have been less helpful if they tried and had absolutely no interest nor made a... See more
Company replied
We bought a second hand Renault Captur from the Stockton site and dealt with Reece Wood. The deal was easy and relaxed good price for trade in and the service was absolutely 1st class. Reece has onl... See more
Company replied
Just taken delivery of a used DS3 from Simon Bailes Northallerton and am very satisfied with both the vehicle and the sales experience. For reasons out of my control, I bought the car while out o... See more
Company replied
Company details
Information provided by various external sources
Simon Bailes can help you find a new or used Peugeot car in the North East and surrounding areas.
Contact info
Tannery Lane, DL7 8DT, United Kingdom
- www.simonbailes.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Simon bailes Guisborough branch are…
Simon bailes Guisborough branch are A1.I would definitely recommend them.
Overall a good garage with friendly…
Overall a good garage with friendly staff. To date never had a bad experience with them, only slight downfall is a tendency for your car not to be ready at the agreed time. However this is only minor as you are informed of any extra time required in advance.
Beware when you have a MOT on your …
Beware when you have a MOT on your vehicle!!
My vehicle failed on a 3rd High Level brake light? Which I was quoted a cost of around £130.00 to replace! I took further advice from 3 MOT centres and one National Service Centre, (NSC) all stated the High level brake light does not form part of MOT. So I decided to take my vehicle to reputable NSC and guess what, THE CAR PASSED with no advisories . The girl in the Service Dept was polite! It cost me another MOT fee at another reputable garage, but it was worth it, saved me £100 on the ridiculous replacement cost. Think twice about getting your MOT at SB. My car was serviced at SB no problem, but cancelled my monthly service plan - so no further business or a purchase of replacement vehicle.
Great customer service
Having issues with the blower on my vehicle, spoke to my local branch at Guisborough, female staff answered couldn't assist however done what she could to find out, phoned me back within ten minutes to tell me the master technician would look into my issue. Within a very short space of time, bearing in mind this was a phone call, technician has phoned me back, told am a possible solution and described how I can get to it and if have any further issues to ring them. Absolutely brilliant service
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