Simplelife Mobility Reviews 

206
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Tried to con my elderly mother ordered a chair phone said the could not deliver but promised an instant refund. Never did it and now messing her about and really stressing her out. Scam on line store... See more

Rated 2 out of 5 stars

Disappointed at the web site, I purchased a three wheeled electric scooter for my wife going by the one advertised on there web page, but the scooters handle bar were different to the one received,... See more

Rated 2 out of 5 stars

Ordered some Sandpiper slippers (pale blue with white flowers as featured on their website) and paid extra for next day delivery. Had no order confirmation by email so had to call to chase the o... See more

Rated 1 out of 5 stars

I ordered a mobility scooter for my wife online on Saturday 8th Sept its now 25 Sept & no scooter. I have phoned simplelifemobility 4 times and their delivery company HDD 2 times. Simplelifemobility h... See more

Company replied

Company details

  1. Mobility equipment supplier
  2. also in
  3. Hospital equipment and supplies store
  4. Physiotherapy equipment supplier

About Simplelife Mobility

Information provided by various external sources

Simplelife Mobility has one aim: to make buying the mobility products you need as simple as possible.

That promise begins with this website. We think that you will find it much easier to use than other mobility websites and that you will be able to find what you need quickly.

We're always on hand to answer any questions you have on our products, whether it's about colour, size or price. Our telephone lines are open 24 hours a day, seven days a week. Just call 0800 978 8907

We think that once you've tried Simplelife Mobility you won't want to go anywhere else. After all, everyone wants a simple life!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

206 reviews

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1.5

All reviews

(206)

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Rated 3 out of 5 stars

Shame about the lack of comminication

Paid for goods on 03/04/2018, received no emailed confirmation of order, no receipt, no invoice. Completed online form to request copy of invoice, received no reply. Did receive 3 emails asking for feedback though,(obviously more of a priority to Simplelife). So here you go.

15 May 2018
Unprompted review
Rated 5 out of 5 stars

I had no prior knowledge of wheelchairs…

I had no prior knowledge of wheelchairs and needed something LIGHTWEIGHT and practical for my parents to take them to the hospital and doctors. My mother used this particular wheel chair in a garden centre and we were able to source and buy it through www.simplelifemobility as ZTec don't sell to the public. The wheel chair is SO EASY to use. You don't need spanners or anything to put it together. I practised the day before to get used to how to put it together and disassemble - but you only need five minutes to familiarise yourself. I recommend buying this wheelchair :-) Very satisfied. Robert Cooper - Stevenage

4 April 2018
Unprompted review
Rated 3 out of 5 stars

The website had very reasonably priced wheelchairs be aware VAT not included

The website had very reasonably priced wheelchairs with free delivery. It is not clear that the prices exclude VAT but this was not a problem as it was for someone who is registered disabled therefore VAT exempt. I contacted them within 24 hours to ask if another item could be included in the order and the call centre could not answer but left a message with someone who could. They replied 9 days later after the item had been dispatched and theoretically delivered - this was delayed due to snow.
The wheelchair is good quality and comfortable with the addition of a cushion sourced elsewhere at a better price.

8 January 2018
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend Simplelife

My size of shoe was not available in any of the shops and I needed them urgently so they were ordered and sent directly to me at home at no extra charge.
I would thoroughly recommend Simplelife for speed and quality of service.

14 December 2017
Unprompted review
Rated 5 out of 5 stars

Rollator heaven.

Fantastic service from my on line order to the delivery of my rollator including my senior moment that I had to email them about, they could not of been more helpful.
My ztec falcon rollator is wonderful I cannot rate it high enough, so lightweight to lift in and out of the car and very comfy to sit on, frequently in my case.

7 December 2017
Unprompted review
Rated 5 out of 5 stars

Nuisance Reviews

The product and service cannot be faulted
Unfortunately the same cannot be said for the after sales review requests which, despite a request to end these requests after submitting a review, have continued.Therefore I suggest that any customers who receive review requests unsubscribe from the mailing list.

12 October 2017
Unprompted review
Rated 5 out of 5 stars

5 star service

Telephone call returned on time as promised. New bag for walking aid arrived within 48 hours. Excellent quality and perfect fit. What more can I say. Great service.

2 October 2017
Unprompted review

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