Had my website for over a year and I'm so happy with it and is everything I had hoped for, however for some reason it has stopped accepting my renewal. I've tried different cards with different ban... See more
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See what reviewers are saying
Not good this a scammed says free trial but want you debit card information first take one dollar after a week take 39.99 for tree months I not approve for take my money woooo never again I can'... See more
Company replied
Simplesite.com is simply the best! I rant raved reviews due to the fact... it is not only affordable even to people that are on a low income, but the service, advice, explanations, caring kindness, to... See more
Company replied
I had a problem last year and was able to get technical assistance from Carl at Simple Site. A few days ago I have another problem, and when I contacted simple site I was told that they could not help... See more
Company replied
Company details
Information provided by various external sources
You can use your SimpleSite website for your company, your social club, to showcase your talent, or put your resume online. For business or for pleasure – SimpleSite has website designs for every need, and it’s FREE! Get started on your own SimpleSite today. You may be familiar with SimpleSite through one of our local website services: 123hjemmeside, 123hjemmeside, 123minsida, 123kotisivu, 123website, 123siteweb, 123homepage, 123miweb, 123webseite, 123sait, and 123paginaweb.
Contact info
Copenhagen, United States
- customerservice@simplesite.com
- www.simplesite.com
They are a good and professional people…
They are a good and professional people to do business with. I will recommend friends and family
26 July 2021
Reply from SimpleSite
Dear Frankie,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you would recommend us to others and that our support team has been able to assist you professionally.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our support team. We are always available to help.
All the best,
SimpleSite
I can honestly say that you guys have…
I can honestly say that you guys have created a really user friendly yet very dynamic app. I appreciate the effort made at constantly improving the product. And yes I also value your weekly feedback.
Your commitment has been well received.
Thanks
26 July 2021
Reply from SimpleSite
Dear Marvin,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you are enjoying our service and that our customer support team has been able to assist you with your inquiries.
Our aim is to provide an easy service, so anyone -even those with limited IT knowledge - can create their very own website. Our support team is there to help guide our customers achieve that mission. So, thanks for letting us know we've managed to achieve just that for you!
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support team again, if you have any questions. We are always available to help.
All the best,
SimpleSite
Simplesite is the best site to create a…
Simplesite is the best site to create a website, blog and so forth and their customer service is very good and they attend to everyone without delays
25 July 2021
Unprompted review
Reply from SimpleSite
Dear Tselaamodimo nicolen Paledi,
Thanks so much for leaving us a review, and for letting us know that you think our service is the best for you! We're also very happy to hear that our support team has helped you so well, and we'll be sure to pass on your compliments to our team.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support team again, if you have any questions. We are always available to help.
All the best,
SimpleSite
Great way to create a website with plenty of options
Creating and adding to my website has never been easier. It gives me so many options and flexibility for whatever I’m needing. I love the finished product. I would recommend using simplesite because they really make it simple!
24 July 2021
Reply from SimpleSite
Dear Michelle,
We're very grateful to receive such a great review - thanks for taking the time to write one. We're always happy to read that users think Simplesite is easy to use, because that means we are meeting our goal to make website building as simple as possible!
We hope you continue to enjoy using your website with us, but should you have any questions feel free to contact us at customerservice@simplesite.com. We are always available to help.
All the best,
SimpleSite
Reply from SimpleSite
Dear Daniel,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you love our service. Of course we hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
I certainly like the results I'm…
I certainly like the results I'm getting with a lot of visits! But I wish the editing was a little easier for me. When I make changes, it seems like I have to keep doubling back to the "view changes" a lot. It's probably because I'm a dinosaur when it comes to on line tech stuff, but I think it's worth a mention. thanks, Jon
18 July 2021
Reply from SimpleSite
Dear Jon,
Thanks so much for leaving us a review and giving us your feedback, we really appreciate it. We're very happy to hear that you're getting good results with your website, but sorry to hear that you're having challenges with the editing process.
If you like, you can reach out to our customer support (customerservice@simplesite.com) who might be able to take a look and give you some tips & tricks when it comes to editing your website. We are always available to help.
We hope you continue to enjoy your service.
All the best,
SimpleSite
Very helpful customer service center
Very helpful customer service center. Works fast offers extra help. Anything that you need to have done that you’re having difficulties with. I accidentally opened two domains instead of logging in, so I was working on two different sites before I designed it I didn’t realize it! Plus I was advertising two different domains. Thank God they helped me figure it out, so people didn’t think I was raising money on two different sites. I’m building a non profit organization charity for my state locally.
18 July 2021
Unprompted review
Reply from SimpleSite
Dear Jennifer,
Thanks so much for leaving us a review, and for letting us know our support team was able to assist you so well in figuring out what happened! Creating websites and domains can be quite challening, but our support team is always available to help.
We hope you continue to enjoy your website with us, and keeping spreading your good work for your non profit charity. We wish you all the best and, remember to reach out to us again if you face any new challenges!
All the best,
SimpleSite
Reply from SimpleSite
Dear Shahar,
Thanks so much for leaving us such a great review! The words you used describe exactly what our service stand for: simplicity and ease for a reasonable price. So, we appreciate your feedback!
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
Very helpful service
Very helpful service. I try to help others by presenting ideas I deeply believe in, things I have learned through meditation. Nothing commercial but prefer to "touch" readers individually. The opportunity you give me to do so--and at such a low rate!--gives me deep pleasure, and I think I may actually be helping others.Thanks. I honestly couldn't have done it without you.
16 July 2021
Reply from SimpleSite
Dear Frederick,
Thanks so much for leaving us a review, and for letting us know that Simplesite has provided you with the opportunity to share your ideas to the world. That is exactly what we aim to do; to give people the opportunity to share their ideas online. So, thanks for letting us know.
We hope you continue to enjoy your website with us, and continue to inspire and help others. If you have any questions, please do not hesitate to reach out to us via customerservice@simplesite.com. We are always available to help.
All the best,
SimpleSite
password access for visitor
Please let me know how can we protect / secure the website from untrusted person. Is there a way we can have "password access" for all the visitor? Appreciate your prompt advise
16 July 2021
Unprompted review
Reply from SimpleSite
Dear Margie,
Thanks so much for reaching out to us. However, please note that Trustpilot is a review service and if you have questions regarding your website, it is best if you contact us directly by writing an email to our customer support (customerservice@simplesite.com).
In regards to your specific questions, Simplesite does not offer this feature as the philosophy of our brand, and our promise, is to keeps things simple for our users.
If you have any further questions or need help, remember to contact us directy and we'll get back to you as soon as possible. We are always available to help.
All the best,
SimpleSite
Reply from SimpleSite
Dear John,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that our support team was able to assist you so well and we will make sure to pass on your compliments. Our team will surely be happy to read them.
We hope you continue to enjoy your website with us, and remember we are always available to help, if you have any further questions.
All the best,
SimpleSite
Its a good little site gives me all we…
Its a good little site gives me all we need in a simple package I can adjust as and when i want
12 July 2021
Reply from SimpleSite
Dear Lolly,
Thank you for taking the time to review us!
We are glad to hear that you have found all you need to develop your website and keep it updated, and we want to let you know that if you have any suggestions on what we could improve, or if you need any type of assistance, you can always reach us at customerservice@simplesite.com.
Kind regards,
Simplesite
Quite expensive
The site is quite expensive for what you get.
It is not the easiest of sites to operate and there are certain things that I want to do and it won't allow me to do.
11 July 2021
Reply from SimpleSite
Dear Michael,
We are sorry to hear that you do not feel fully satisfied with the simplicity we offer, and that you have not found the way to accomplish your website building goals.
We kindly invite you to take advantage of our group of experts who are here to help you achieve your goals and to teach you the process. You can reach us at customerservice@simplesite.com letting us know what you are struggling with, we will gladly assist you.
Regarding our prices, I would like to clarify that our PRO subscription is not only about the domain name. The PRO plan includes website hosting, domain hosting, unlimited space for your content, and access to all of our features including unlimited support. Our all-in-one pricing makes it simple for our customers, so they don’t have to worry about any other fees.
Also, keep in mind that if you pay for 3 or more months in advance, the rate is reduced accordingly.
Kind regards,
Simplesite
More Power Simple Site
The more I used your site and stay with me in the midst of financial uncertain days, your faithfulness makes me special.
Thank you,
Marites
Belmar Paris School, Inc.
10 July 2021
Unprompted review
Reply from SimpleSite
Dear Marites,
Thank you for your kind review!
It's very pleasing to hear how you appreciate the experience you have had with our platform and our support group, and we are happy to continue to host your free website on Simplesite!
Kind regards,
Simplesite
This service has been a blessing to me
This service has been a blessing to me, because, I am not a web publisher and don't have a lot of knowledge publishing on the web. I was able to put my business online in no time. It was very easy and simple. Perfect for any new guy like me.
8 July 2021
Unprompted review
Reply from SimpleSite
Hi there,
Thank you for your positive comments!
It's exciting to hear that you very easily managed to set up your business website without any prior knowledge about website building, that's exactly what we look to achieve!
In case you don't know, our support team is at your disposal to help you further develop or grow your website. Feel free to reach us at customerservice@simplesite.com letting us know of your current website goals, we will gladly advise you on how to reach them.
Kind regards,
Simplesite
I URGENTLY NEEDED HELP
I URGENTLY NEEDED HELP
I have sent over 7 email to customer service and complain asking to check what is wrong with the email. I have an online event in 2 days and people is supossed to register.
I haven't gotten any email on the last 2 days and getting complains that they couldn't register thru the website.
I only got an answer that it's been checked and they are supossed to answer un 2 bussines days. What for??? I mean
I tried to find help thru Facebook but same thing only gave me a new email where I could ask for help
No one has answered with a solution but only with a kind text.
6 July 2021
Unprompted review
Reply from SimpleSite
Dear Iv,
Thank your for getting in touch with us and leaving your feedback.
We are sorry to hear that you are having issues with your website, which prevents your customers from making a purchase.
I checked our mail-system and can see that you have sent us 4 emails, the oldest one being 18 hours ago. Please note that we aim to respond as soon as possible and no later than 48 hours. To be most fair to all of our customers, we respond in the order of emails received. So, writing more emails only clogs our backlog instead of expecting a faster reply.
However, I have now marked your ticket as high priority and one of our supporters will come back to you as soon as possible.
In the meantime, we suggest you check whether your webshop is set up correctly. Please double check the following:
- That your Paypal account is a BUSINESS account. It is only possible to accept payments with a Paypal Business account.
- Make sure all your personal details in the webshop correspond with your Paypal business account
- confirm you have added the T&C to your webshop and all sections highlighted with a yellow exclamation mark are inserted
Hopefully the above will already resolve the issue, if not one of our supporters will get back to you as soon as possible!
All the best,
SimpleSite
I didn’t understand why simplesite…
I didn’t understand why simplesite didn’t accept the new credit card. But the answer to me wait that they are trying resolve the problem, it’s 👍🏻ok !
6 July 2021
Unprompted review
Reply from SimpleSite
Dear João,
Thank you for your review!
It's unfortunate that there were issues taking your payment, and we would love to investigate further so we can tell you what the next step is. We kindly invite you to reach us at customerservice@simplesite.com with your account informaton, we will happilly help you resolve this.
Kind regards,
Simplesite
I have my simple site website for a…
I have my simple site website for a couple of months I am very satisfied with my three websites
I couldn't ask for better,thanks you simple site.
6 July 2021
Reply from SimpleSite
Dear Wayne,
Thank you for your lovely words!
We are very happy to hear that you have had such a satisfying experience with our service, and that it has been everything you needed to fulfill your website building goals.
Remember we are here to advise you on how to further develop or grow your website, so feel free to reach us at customerservice@simplesite.com letting us know of your goals. We will be happy to help!
Kind regards,
Simplesite
Very good customer service
Very good customer service. Pleasant experience with solutions provided!!!
5 July 2021
Unprompted review
Reply from SimpleSite
Dear Akua,
Thank you for rating us!
It's great to hear that you have had a pleasant experience with our customer service team, and that we managed to solve the issues you faced.
Kind regards,
Simplesite
Great website builder and great…
Great website builder and great assistance with staff. Thanks to Simplesite my business now has a showcase of the work that we do!
5 July 2021
Reply from SimpleSite
Dear Carmel,
Thank you for your kind words!
We are thrilled to hear about your great experience both with our staff as well as with the platform itself, and that it has served you to show the work that your business does!
Kind regards,
Simplesite
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