Had my website for over a year and I'm so happy with it and is everything I had hoped for, however for some reason it has stopped accepting my renewal. I've tried different cards with different ban... See more
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See what reviewers are saying
Not good this a scammed says free trial but want you debit card information first take one dollar after a week take 39.99 for tree months I not approve for take my money woooo never again I can'... See more
Company replied
Simplesite.com is simply the best! I rant raved reviews due to the fact... it is not only affordable even to people that are on a low income, but the service, advice, explanations, caring kindness, to... See more
Company replied
I had a problem last year and was able to get technical assistance from Carl at Simple Site. A few days ago I have another problem, and when I contacted simple site I was told that they could not help... See more
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Company details
Information provided by various external sources
You can use your SimpleSite website for your company, your social club, to showcase your talent, or put your resume online. For business or for pleasure – SimpleSite has website designs for every need, and it’s FREE! Get started on your own SimpleSite today. You may be familiar with SimpleSite through one of our local website services: 123hjemmeside, 123hjemmeside, 123minsida, 123kotisivu, 123website, 123siteweb, 123homepage, 123miweb, 123webseite, 123sait, and 123paginaweb.
Contact info
Copenhagen, United States
- customerservice@simplesite.com
- www.simplesite.com
The price is acceptable and the service…
The price is acceptable and the service is excellent
5 April 2021
Reply from SimpleSite
Dear Shahenaz Saloom,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you find our service excellend and our pricing acceptable. SimpleSite offers an all-in-one service, so no hidden costs or fees once you've upgrade to our PRO plan. Our PRO plan offers unlimited space, access to all our features and website + domain hosting in one.
We do hope you continue to enjoy your website with us. Should you have any questions, please do not hestitate to reach out to our customer support (customerservice@simplesite.com). We are always available to help.
All the best,
SimpleSite
Web design with ease
It is easy to develop and maintain our website. We've received many compliments on the appearance and layout of our web pages.
3 April 2021
Reply from SimpleSite
Dear Kim,
Thanks so much for taking the time to leave us a review, and let us know how happy you are with our service. We really appreciate it!
We're very happy to know that you find it easy to set-up, and that you've received many compliments on the appearance of your website. With the use of our templates we try to make it easy to create a beautiful looking website in just a few steps!
We do hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
Very pleased with the quality and ease…
Very pleased with the quality and ease of the platform. Never having designed a site before, I was able to create my entire webpage easily from my smart phone! The customer service and support has been particularly exceptional and representative of a company with utmost integrity in their business. I am very grateful to have my business on SimpleSite and wouldn't wish to be anyplace else! Highly recommended.
1 April 2021
Unprompted review
Reply from SimpleSite
Dear Princess,
Wow, what a fantastic review! Thanks so much for taking the time to let us and others know how happy you are with our service. We really appreciate it.
It's great to read that you were able to create a website with ease, that is exactly what SimpleSite aims to do. To give people, especially those with limited IT knowledge, the opportunity to create their very own website in simple steps. Our support team is also available to assist with any difficulties, questions and tips/tricks to help you create the website of your dreams.
So, thanks so much again for letting us know and we do hope you continue to enjoy your website with us.
All the best,
SimpleSite
Sådan set en okay side men for dyr…
Sådan set en okay side men for dyr synes jeg men er let at bruge
31 March 2021
Reply from SimpleSite
Kære Flemming
Mange tak for at du tog dig tid til at skrive en anmeldelse. Vi er meget glade for at du synes at vores system er let at bruge.
Det er netop kernen i vores koncept; at alle skal kunne selv både designe, opdatere og administrere deres egen flotte hjemmeside. Vi er kede, hvis du synes det er lidt dyrt. Vores gennemsnits månedpris ligger på 77 kr. alt inklusiv (på en 12 månedsabonnement), så sammenlignet med timeprisen for en webdesigner, som snildt kan ligge på over 700 kr i timen, er det måske urimeligt for et stabilt og sikkert system med hosting og domænenavn, og med super kundeservice.
Vi håber at du fortsat har glæde og gavn af din hjemmeside og husk, at du kan altid få en hjælp og vejledning ved at skrive til os på kundeservice@simplesite.com.
Med venlig hilsen,
123hjemmeside / SimpleSite
I have used SimpleSite for the past
I have used SimpleSite for the past three years and have nothing but praise for the help they have given me in developing my website. They are always on hand to answer questions immediately and give advice and I’m please that I chose SimpleSite in a marketplace full of alternatives.
31 March 2021
Unprompted review
Reply from SimpleSite
Dear Alan,
Thank you for your review.
It's delightful to read such kind words! We are very glad to know that your experience has been so positive and we will make sure that your encouraging words reach our support staff.
We look forward to continuing to work with you!
Kinds regards,
Simplesite
A simple and easy to use website…
A simple and easy to use website builder. If you want to build a simple website quickly, this is the go to option. The team are also very helpful and quick to respond.
29 March 2021
Reply from SimpleSite
Dear Anne,
Thank you for rating us!
We are thrilled to hear that your experience has been so positive, especially witwh our support staff!
We look forward to continuing to host your websites, and do not hesitate to reach out to us if you need any advice on how to further develop your site.
Kind regards,
Simplesite
I'm a new business owner honestly I…
I'm a new business owner honestly I loved the concept of the site but it was a little difficult for me to navigate I couldn't understand how to get back to previous pages to make changes. I loved the start up with the navigation and the fact that I could purchase my own domain. Thanks for the opportunity to have a website.
29 March 2021
Unprompted review
Reply from SimpleSite
Dear Peitra,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that overall you're very happy with your website and domain name. We are, however, sorry to hear you're having trouble figuring out our builder. It always takes a while to get used to a new builder, but with practice and experience we hope you'll feel confident soon enough.
However, we do have a fantastic support team who can help you with any questions you may have when it comes to creating the website of your dreams. Simply email us at customerservice@simplesite.com. We are always available to help.
Wishing you all the best,
SimpleSite
No readily available help when there is…
No readily available help when there is an issue. Does not offer enough pages for your website
29 March 2021
Reply from SimpleSite
Dear Elois,
Thank you for leaving us a review and sharing your concerns.
We're very sorry to hear that you feel our customer service is not responsive enough. We offer support via email and during weekdays we aim to reply within 24 hours. Over the weekends our reply time may be delayed, we're sorry for any inconvenience.
Please note that our basic free plans offers limited amount of space. This is so new customers can get acquinted with our service and decide whether they like our builder before deciding to upgrade to our paid PRO plan, with unlimited space.
If you write us an email at customerservice@simplesite.com with your questions, our support team will be sure to get back to you asap. We are always available to help.
All the best,
SimpleSite
Simple Site Really is a SIMPLE site!
It is a simple site, it's simple to write, and simple to use, and simple to add to or remove from.
It looks good and could be better! if I took more time.
If you don't know how or have never tried to build a site, then Try Simple Site.
There is always a friend at the other end, I have sent queries and questions and they have always been answered in a way that I understand.
I am thinking of starting a new Simple site for a different product, it's great!
28 March 2021
Reply from SimpleSite
Dear H.Nelson,
Thanks so much for taking the time to leave us such a fantastic review, we really appreciate it.
We're very happy to hear that you're enjoying your experience and that you find our website builder easy to use; that is exactly what we aim to do! So, thanks for letting us and others know your experience.
We hope you continue to enjoy your website with us, and as you're already aware, our customer support is always available to help.
All the best,
SimpleSite
Good good thank you
26 March 2021
Reply from SimpleSite
Dear Gabriel ,
Thanks so much for leaving us a review, we really appreciate it.
We're very glad to hear that you're happy with our service!
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
Pull the directions up front
Yes, very efficient but not easy to learn, the system needs an upfront simple language, point by point explanation & error correction list. The videos & other assistance is fine but someone needs to pull it together for us simple folk. Thank you for a very useful product.
24 March 2021
Reply from SimpleSite
Dear Alan,
Thank you for your feedback!
We are sorry to hear you didn't find it easy to learn how to operate the website editor. In the bottom right corner, there is a green "Help" icon that you could click to learn how to perform various tasks, and you are also welcome to reach out to our support team at customerservice@simplesite.com where we will happily give you the information you may need!
Kind regards,
Simplesite
Great and professional support
Great and professional support. Quick and solid response on my mail
Very recommended
Thank you!!
23 March 2021
Unprompted review
Reply from SimpleSite
Dear Jacek,
Thank you for sharing your experience!
We are thrilled to hear such positive comments about our support team, and we look forward to continuing to provide you with the support you need!
Kind regards,
Simplesite
The site is not bad
The site is not bad. However the fees are too high. I had to give up my shop because I was not making enough to afford to keep it open. 😢
20 March 2021
Reply from SimpleSite
Dear Julie,
Thank you for sharing your concerns!
We are sorry to hear our subscription prices do not match your preferences.
First, we want to let you know that we offer a free subscription plan that you can take advantage of, and we would like to clarify that our PRO subscription is not only about the domain name. The PRO plan includes website hosting, domain hosting, unlimited space for your content, and access to all of our features. Our all-in-one pricing makes it simple for our customers, so they don’t have to worry about any other fees.
If you want to learn about our free subscription plan, you can reach out to us at customerservice@simplesite.com and we will gladly tell you all about it!
Kind regards,
Simplesite
Simple Site is named correctly..
Simple Site is named correctly... it's just that... simple to use with all the basics you need to begin, if it's your first time setting a site up, or if your experienced. Very reasonably priced for what you get. Why pay more?
20 March 2021
Reply from SimpleSite
Dear Simplesite user,
We appreciate you taking the time to rate us!
It's great to hear that you value both the simplicity we aim at providing, as well as the cost of our services, and we want to let you know that our support team is here to help you develop and grow your website. Feel free to reach out at customerservice@simplesite.com letting us know of your goals, we will be glad to give you information on how you may accomplish them!
Kind regards,
Simplesite
Reply from SimpleSite
Dear Susan,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that our support team was able to assist you with your questions. we aim to help everyone, even those with limited IT knowledge create their very own website with ease and simplicity, so thanks for letting us know.
We do hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support again, should you need tips, tricks or help to create the website of your dreams! We are always available to help.
All the best,
SimpleSite
I am a changed person
I am a changed person, and I would never ever again use offensive words to anyone. It was clearly not SimpleSite's fault that my email account was vandalised by trollers intent on disrupting my work for the benefit of humanity. SimpleSite provided me with the opportunity to conduct this work and I am very grateful that following the 2 months when my website went off line, you have kindly restored it now.
You have been inspirational in this regard, and my best wishes go to everyone who works for SimpleSite.
Thank you for giving me this opportunity to put the record straight. I hold no grudges against anyone. Life is too short for that. We need to move on to better things, for from my perspective there is work to be done to save the Planet from impending economic and climatic disaster.
All the best from me.
Yours sincerely
Dr Shantanu Panigrahi
3 Hoath Lane
Wigmore
Gillingham
Kent ME8 0SL
Tel: 07967789619
18 March 2021
Reply from SimpleSite
Dear Dr Shantanu Panigrahi,
Thanks so much for leaving us a review, we really appreciate it.
We're sorry to hear you were the victim of online trolling, but happy to hear that SimpleSite has given you the opportuntity to start your own website again.
We've checked your account, and can see that your website is paid, online and active, and one of my colleagues has been in touch with you. All should be in working order and we hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
Ps. please note that Trustpilot is an independent review platform. Leaving your personal contact details in your review will make them visible for everyone. For security of your personal data, we advise you to remove your address and phone number.
The thing I like about SimpleSite is…
The thing I like about SimpleSite is that is easy to use - basically just copy and paste.
18 March 2021
Reply from SimpleSite
Dear Garth,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you enjoy using SimpleSite! You're absolutely right, we try to make website building as simple as ''copy/pasting'', so thanks for letting us know.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
Reply from SimpleSite
Dear Latisha.
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you think SimpleSite is the best and you would recommend us to others - that's what we love to hear!
Should you ever have any questions or problems, please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
The site is very good
The site is very good, very helpful and resourceful just need to promote it more and work on it to really get costumers and traffic to begin, but overall its a wonderful site opportunity to get the message out there..🙌🙌🙌
16 March 2021
Reply from SimpleSite
Dear Damon,
Thanks so much for taking the time to leave us such a great review, we really appreciate it!
We're very happy to hear that your initial experience has been easy and good, that's exactly what we aim to do. Our mission is to help anyone, even those with limited IT knowledge get online and share their message through an easy and simple process. So, thanks for letting us know!
We hope you continue to enjoy building your website with us, and should you need any tips, tricks or troubleshooting to create your ideal website, please do not hestitate to reach out to our customer support (customerservice@simplesite.com). We are always available to help.
All the best,
SimpleSite
A Really 'Simple' To Use Site
This site really is quite simple to use to create a basic website. It would be lovely to be able to move things from one page to another and include a 'back to the top' button. Overall, good for a complete novice like me. Good help via email too.
16 March 2021
Reply from SimpleSite
Dear Ashley ,
Thanks so much for taking the time to leave us a review, we really appreciate it.
We're very happy to hear that you find our website builder 'simple' to use - that is exactly our aim!
We're also grateful for your feedback regarding the duplicate page feature and back to top button. We have forwarded both your suggestions to our development team, who take each suggestion into account for future design upgrades, although we cannot promise whether or not this will be included in future changes.
We do hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
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