It was very simple and easy to set up a monthly plan spread over 24 months, and one which didn’t increase the cost of not paying all at once. The price is the best competitive price I could find, whil... See more
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See what reviewers are saying
All carried out without any problems and quite quickly. The one thing we thought not right was the fact that we took out two plans and just because we share an email address we were not entitled to... See more
Every step of the way my husband was kept informed by very respectful persons dealing with his mother’s cremation. At no time did he need to contact them as it was so professionally dealt with. His qu... See more
After searching others I liked the price of simplicity and the ease of doing it online plus I was unsure about certain questions I had so I rang them as well and they gave me peace of mind. I now fee... See more
Company details
- #10 of 11 best companies in Cremation Service
- #16 of 16 best companies in Funeral Director
Written by the company
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
You should know
Replied to 66% of negative reviews
Typically replies within 1 month
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Simplicity review
Was yes..... Also was cheaper slightly, the offer of a 2 Yr plan Was ideal to..... Call person very nice and well informed of everythin and very helpful....
It’s a piece of mind of me
It’s a piece of mind of me
I’m still waiting for my gift card which you promised me after free payments. I would like the M&S gift card please if not email me which other ones I can have thank you.
I found that the initial contacts were…
I found that the initial contacts were extremely friendly & helpful. My only disappointment was that, following discussions with my Nominated Representatives, I sent an email advising their detail & although I requested confirmation of the email I did not get a reply & had to phone the detail to you. All is now well.
Simplicity
It couldn’t be simpler
It couldn’t be simpler. A phonecall with a very pleasant operator and minutes later it was all sorted. Good to have it in place for the future with no worries. Highly recommended.
It was easy to understand
Simplicity Cremations your service for you
Straight forward no complicated decisions to make it is a service everyone needs one day
From the ease of applying me very happy…
From the ease of applying me very happy with service I received
Very simple to do online
Very simple to do online. Excellent value. Peace of mind knowing my family will have no funeral to worry about or extra expenses .
Very happy with the professionalism and…
Very happy with the professionalism and process.No issue to differcult and very helpful from Fiona and Brian at simplicity funerals, morphett Vale.S.A
Highly recommended.
Daryl 07/03/2026.
Very good company
Very good company, dealt with my mom's wishes so fast and without no fuss. My mom is a little deaf so the lady was helpful with her and me as we had to pass the phone to each other. We got there in the end.
Thank you simplicity cremations. ♥️
Easy to set up
Easy to set up. Explained clearly.costs laid out clearly.would reccomend .
efficient no nonsense and easy
Help to set up funeral plan
Pleasant and very helpful from the adviser and very imformative
Very easy to get se plus the lady…
Very easy to get se plus the lady talked me through everything she was sooo helpful
Got both plans for myself & husband
Thank you
Very simple to set up
No fuss process
All information given on website or you can speak to someone in the phone.
Straightforward and easy to complete forms.
Everything explained, if your wanting a no fuss cremation.
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