Simply Eco Ltd Reviews 

1,143
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the work and the outstanding professionalism of the engineers. Consumers mention that staff members are exceptionally polite, friendly, and always ready to assist with any questions. Reviewers also appreciate how clean and tidy the work areas are left after all installations are completed. Some reviewers were not happy with the lengthy waiting periods and significant delays experienced between initial assessments and final installations. Others noted occasional communication gaps regarding scheduling or experienced minor issues requiring subsequent follow-up visits from technicians.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient engineers who arrived on time,... See more

Staff

Consumers find staff to be positive, highlighting that engineers and installers are extremely professional,... See more

Product

Clients share mixed opinions on product performance and installation experiences. Many reviewers expressed... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt communication,... See more

Quality

Customers expressed great satisfaction with the quality, noting that the work was completed quickly to a high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After the initial phone call eco looked into my case and helped me out in every step .Very informative and helpful. After the initial assessment it didn't take long from start to finish and when the e... See more

Rated 5 out of 5 stars

Had a combi boiler fitted and our engineer was very professional and efficient. There was a lot of work involved because of removing an old back boiler. The work was done to a high standard and when... See more

Rated 5 out of 5 stars

There was a little stall in between be approved to the work being booked in due to government changes but all in all. The men arrived when they said they would. We’re polite and courteous. The work... See more

Rated 5 out of 5 stars

We had new loft insulation and a boiler installed by Simply Eco. The insulation team were very helpful . They were very quick and tidy. They left the the house clean and took the packaging away... See more


Company details

  1. Central Heating Service

About Simply Eco Ltd

Written by the company

FULLY FUNDED BOILER GRANTS

What we install:

- Boiler Replacements - First Time Central Heating Installs - Cavity Wall Insulation - Room in Roof Insulation - Underfloor Insulation - Bathroom Extractor Fans - Window Vents - Smart Thermostatic Radiator Valves


APPLY NOW

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(1,143)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Jaz and his mate did a great job

Jaz and his mate did a great job, even if it was in a cupboard in the middle of the bungalow. Old out and everything new in. Cleaned as they went and left no mess. Thank you lads.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

I had a boiler fitted on eco 4 on good…

I had a boiler fitted on eco 4 on good Friday it went off could not contact till the following Tues rang them was told to contact manufacturer I did they came out the following day weds it was not a boiler fault but a condenser pump valve he cleaned it and said contact eco to let them know I did same day and they said they'd ring me back Friday night same thing happened I rang echo today at 9 am was given excuses about people being off and they will contact me Wednesday they came out weds did nothing said it was working I told them Worcester said it was the condensate pump they left two days later it went off again they finally came out last Friday replaced the pump and also rewired the input by adding another spur that was fused to date it is working but why did they wire the system differently and was the instillation incorrect finger's crossed I am in awe at the latest response you fitted the boiler you fitted the pump and you fitted the pipe work so why tell lies it's working now but did twice before before coming on constantly

13 April 2026
Unprompted review
Simply Eco Ltd logo

Reply from Simply Eco Ltd

We have attempted to call you on numerous occasions to address your concerns, you have failed to respond to any calls or messages.

I'm also really pleased that the system is now working, as it's meant to.

Additionally, following the initial installation, we have been out again to resolve the issues with your condensate pipe, despite that not being an installation issue, rather an issue on your side with the existing pipework.

If you need to discuss the matter further, please call us on 0121 667 9772.

Rated 5 out of 5 stars

Boiler installation…

The workers completed the installation in good time. All seemed to be good at their jobs. Tidyed up afterwards. Pleased with the experience.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

A rather challenging installation.

A rather challenging installation at my elderly friends house. We had two previous failed installation attempts but Eco Systems stuck with us and we finally got there. A very professional installation and the team at Eco Systems couldn't be faulted. First class service and thank you.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Had my new boiler fitted yesterday by…Aaron

Had my new boiler fitted yesterday by Aaron ,he never stopped on his own from an old one to a worcester boshe. Took 2 days ,very high Standard fitter.
Simply eco kept me upto date throughout the waiting period,there staff are very helpful and friendly and there service is amazing. Thankyou all.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

The professional workmanship

The professional workmanship, the engineer who fitted the boiler was very polite and left everywhere clean.
The two who insulated the loft again very polite and again cleared up after themselves. Phil the electrician was also very good. Couldn’t have wished for nicer people to have in my house.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Good company …

This was very good easy to work with company, answered some questions to establish that I would be entitled to ghr grant, then them came to survey the property, loft installation was none existent, this was done first then new boiler fitted all fone in a couple months.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, although took a year to get the new boiler installed, it was no fault of simply eco, just our local council holding back funds. From first visit to installation, very professional and clean and tidy work.

21 November 2025
Unprompted review
Rated 4 out of 5 stars

Thank you Simply Eco!

I am very thankful to Simply Eco for an up to date heating system which has been a Godsend during the freezing Christmas and New Year we’ve just had. And I’m pleased that they didn’t just install it where the old one had been, but thought about the best place to site it. I’m also grateful for the extra insulation and the window vents.

The process can be slow, because it’s dependent on grants, but it’s well worth the wait.

One suggestion: it would be excellent if customers were given information about how to get the maximum guarantee for their boiler so that they can take action in time if they want to do so.

Thank you Simply Eco!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

A credit to SimplyEco

Two fabulous guys came today to
Fit mum a new boiler. Her old boiler was 43 years old and had a tank in the bathroom so it was a HUGE job. These two gentlemen worked so so hard. They were so professional and polite and clearly skilled. I’d have given 10 stars. They explained everything every step of the way. Mum liked them very much! I want to say a massive thank you to them. I think they will know who they are

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service and polite tradesman

Service from start to finish was outstanding from first phone call to boiler being fitted the loft team were very professional and polite left no mess and a pleasure to talk to and nothing was to much trouble for them the 2gas men that came were very polite left no mess and stayed and finished the job till 11.30pm as they didn’t want to leave us with heating on they took the water tank out fitted a new boiler and new timers on radiators I can’t thank them enough the device we received from simply echo was 10out of 10 fantastic company 😊

9 December 2025
Unprompted review

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