Simply Extinguishers & Simply Safety Group Reviews 

3,892
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and affordable prices compared to standard local retail options. People also mention how wonderfully easy it is to place orders online, noting that the overall purchasing process is exceptionally smooth, efficient, and reliable. Consumers appreciate receiving helpful customer support and prompt communication whenever they need assistance with their online purchases. Some reviewers were not happy with delivery issues, explaining that specific packages arrived late, suffered unexpected damage during transit, or were left improperly outside on driveways during bad weather conditions, which caused disruptions.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt arrival... See more

Service

People report positive experiences with service, highlighting fast, efficient, and economical solutions.... See more

Product

Reviewers highlight high satisfaction regarding the product, praising the great quality, good value, and ease... See more

Order

Users describe satisfaction with order processes, frequently highlighting that purchasing online is easy and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting great rates and perfect service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... See more

Company replied

Rated 5 out of 5 stars

Easy to order online. If ordered in good time, next day delivery available, and free with minimum spend. Excellent..

Company replied

Rated 5 out of 5 stars

Just used Simply Extinguishers for the first time. Good old fashioned service. I ordered and paid online, then needed to call to amend my order and it was so easy. Delivery was made next day as... See more

Company replied

Rated 5 out of 5 stars

Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... See more

Company replied


Company details

  1. #5 of 10 best companies in Fire protection service
  2. #13 of 38 best companies in Construction equipment supplier
  3. #41 of 65 best companies in Prints and signs store
  4. #27 of 52 best companies in Safety and work wear
  5. #15 of 34 best companies in Safety equipment supplier
  6. #23 of 46 best companies in Security equipment

Written by the company

Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.

Free Next Working Day Delivery

Order before 2pm, Monday to Friday

We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,892)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They fulfilled their commitment as…

They fulfilled their commitment as expected.

20 December 2025
Unprompted review
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the review John! We pride ourselves on our delivery and service standards, so we hope that you remain satisfied with your purchase and your experience with Simply.

All the best,
Kerry

Rated 5 out of 5 stars

Simply Fire

Delivered as promised

24 November 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the review Les! Simple and to the point, just like we like to be. Sounds like you're satisfied, so thank you!

Kind regards,
Stef

Rated 5 out of 5 stars

Really great company to deal with

Really great company to deal with, fantastic customer service. Would definitely recommend. Thanks to Kachina for all her help!

12 December 2025
Unprompted review
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review Lucy! We're hugely proud of our customer service standards, so it's good to hear that we delivered for you on that front. So thanks again and thanks to Kachina as well!

Kind regards,
Erin

Rated 5 out of 5 stars

Competitively priced quality kit

Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) They require a signature so must be home for delivery.

11 December 2025
Unprompted review
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the review Grant! Sorry you missed the free shipping window, but you can always try again! Also, the signature is to give added peace of mind for both us and you, helping us be certain that the package reached the right place. Either way, we hope that the extinguisher goes on to be satisfactory, and that this won't be the last time we get to meet your standards!

All the best,
Laura

Rated 5 out of 5 stars

Great service and price

Website easy to use, I just made the 2pm cutoff for next day delivery (1.58pm) and they were delivered the next morning. Got a call a few days later to book in the commissioning. Great service would recommend.

20 November 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you so much for the positive review! We're glad to hear that our servicing was to your satisfaction, and we sincerely hope that our extinguishers go on to meet those same standards!

All the best,
Paul

Rated 5 out of 5 stars

Delivered quickly and correctly

Delivered quickly and correctly. Extinguishers look fine.

23 November 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review John! We're glad to hear you're satisfied with your extinguishers and that our high delivery standards were not lost on you!

Kind regards,
Kerry

Rated 5 out of 5 stars

Unusually excellent customer service. Well done Simply Safety Group!

Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an excellent solution. This is why we should all be buying from UK based companies because they are made up of real people who can really help. This kind of services is few and far between with larger global companies resorting to the " computer says no"!

1 December 2025
Unprompted review
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Well thank you Justin for the review! We're proud of our customer service team and always strive to make sure our customers are happy, so it's great to hear that we were able to resolve this issue quickly and to your satisfaction.

Kind regards,
Emily

Rated 1 out of 5 stars

I’m very disappointed with my experience with Simply Extinguishers

I’m very disappointed with my experience with Simply extinguishers. I ordered materials several days in advance of an important project and paid for next-day delivery. The items didn’t arrive on the scheduled day, and nor the day after that either.

The only option I was finally offered was delivery on the actual day of my project — far too late to be of any use.

This has left me without the materials I needed at the last minute, causing unnecessary stress and disruption to my job. Based on this experience, I cannot rely on Simply extinguishers for time-sensitive orders.

27 November 2025
Unprompted review
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

We’re very sorry that your order didn’t arrive when you needed it and that this caused disruption to your project. We completely understand how frustrating that must have been, and we recognise that this service did not meet our high standards.

Unfortunately, couriers are currently struggling with the increased demand from Black Friday and dropped the ball with your order. Once we were made aware of the missing items, we upgraded your delivery to a pre-10:30 slot to get your order to you as early as possible this morning. We understand, however, that it did not suit your needs at the time, and you requested to cancel your order.

We always encourage customers to contact us directly if there is any issue with a delivery, so we are able to resolve problems quickly.

We genuinely value your business and hope that you’ll give us another chance in the future to show this was a one-off.

All the best,
Stuart

Rated 5 out of 5 stars

Fast delivery and excellent quality

SUPER-efficient delivery and excellent quality mats - thanks to everyone at Simply Extinguishers.

18 October 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks Lyndon for the positive review, we're happy to be of service! We hope the mats continue to be to your satisfaction and can assure you that efficient delivery is our standard, not an exception!

All the best,
Stef

Rated 5 out of 5 stars

Helpful advisor

21 October 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Hi Karen, thank you very much for the positive review! We hope that our Steel Barrier Fencing Pins were to your satisfaction, and that this isn't the last time we'll be able to provide our services to you!

Many thanks,
Erin

Rated 5 out of 5 stars

first class service

first class service , delivery and most of all product

18 October 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks Michael, we're happy to hear your satisfied! We strive to provide the best service, fastest delivery, and highest quality products possible, so it's good to know we hit the mark on all three. Hope we can do so for you again!

Many thanks,
Laura

Rated 5 out of 5 stars

Quick delivery

Quick delivery, stainless steel extinguishers are easily identifiable without being eyesores.

26 September 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review Michael! We hope everything was to your satisfaction and that this isn't the last time we'll be able to meet these standards for you.

Kind regards,
Paul

Rated 5 out of 5 stars

Highly Recommended

Just used Simply Extinguishers for the first time.
Good old fashioned service.
I ordered and paid online, then needed to call to amend my order and it was so easy.
Delivery was made next day as promised!
Highly recommend *****

14 October 2025
Unprompted review
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the review Bob! We pride ourselves on our high-quality service and next-day guarantee, so we're glad to hear you're satisfied and hope you give us the chance to meet those standards again at some point!

All the best,
Kerry

Rated 5 out of 5 stars

Great Service

Ordered from here a few times now. What reliable a speedy service!

29 September 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the review Alison! We appreciate your continued use of our services and hope we can maintain the standard you have experienced if you choose to order from us again!

Kind regards,
Stef

Rated 5 out of 5 stars

Excellent product

Excellent product, just what I wanted and great quality.

23 September 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review Gill! We hope we can deliver on the same standards of quality for you again at some point.

Many thanks,
Erin

Rated 5 out of 5 stars

Various fire extinguishers bought

Various fire extinguishers bought - delivered in good time and packaged well. Thank you

23 August 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review Ms. Hodge! We're always happy to hear that our customers are satisfied. Hope we can be of service to you again soon!

All the best,
Harry

Rated 5 out of 5 stars

Fast delivery to Scotland

Fast delivery to Scotland - no problems. Efficient service.

26 August 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the review Paul! Quick and to the point, hopefully just like us!

Rated 5 out of 5 stars

It was quick efficient and very good…

It was quick efficient and very good value for money

1 September 2025
Unprompted review
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review Peter! We hope you give us the chance to provide the same quality service again soon!

All the best,
Harry

Rated 5 out of 5 stars

Very Good

Everything came on time and complete

23 July 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review! It's always good to hear that everything arrived on time. We look forward to serving you again soon!

All the best,
Laura

Rated 5 out of 5 stars

Good product and great delivery

Good product and great delivery

22 July 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for this great review, Neil. We're happy you were pleased with the product and delivery. Look forward to serving you again soon.

Kind regards,
Paul

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