SimplyOwners Reviews 

734
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless booking process, noting how easy the platform is to navigate and how reassuring it is to speak directly with property owners. Many visitors also mention finding spotless, exceptionally well-equipped houses set in fantastic locations that make holiday getaways feel like a comfortable home away from home. Some people were clearly dissatisfied with unexpected financial costs, explaining that they encountered surprising pricing quotes or extra mandatory booking fees. Several reviewers occasionally expressed frustration regarding listing transparency and overall communication clarity when finalizing their travel arrangements.

What people talk about most

Location

Clients share positive opinions on location, highlighting that properties are situated in peaceful settings... See more

Facilities

Consumers find facilities to be a true highlight, praising the well-equipped kitchens and comfortable spaces.... See more

Staff

Users describe positive interactions with staff, highlighting exceptionally welcoming and accommodating... See more

Booking process

Reviewers express great satisfaction with the booking process, describing it as simple, straightforward, and... See more

Website

People report positive experiences with website, finding the platform very user-friendly, easy to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really great selection of villas. The site is clear on what they do and what is up to the owners themselves I felt well protected by their cover and understood exactly how everything would work. I boo... See more

Company replied

Rated 5 out of 5 stars

We have been clients of Simply Owners since 2016 It has been an absolute privilege to have been able to avail of their great expertise During this period they have been very very generous. Wh... See more

Rated 5 out of 5 stars

Beautiful property in rural France. We had a fabulous two weeks. Spacious house with huge garden and a fabulous swimming pool. Kitchen well equipped, lots of fans to help with the heat! Car required... See more

Company replied

Rated 5 out of 5 stars

Easy booking system. Very clean apartment, like being at home with all contents available and only few minutes walk into centre too. Owners make you feel very welcomed into their apartment and nothi... See more

Company replied


Company details

  1. #11 of 35 best companies in Vacation rental

About SimplyOwners

Information provided by various external sources

Simply Owners was established to put back that direct contact between holiday-home owners and holidaymakers leaving every aspect of the booking between the two parties to themselves.

Contact info

4.8

Excellent

TrustScore 5 out of 5

734 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(734)

191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Villa Alegria, La Cala

Everything went smoothly from start to finish and we had a fantastic holiday at the villa

11 July 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Carol, thank you for your review. It is much appreciated. We are delighted that everything went well for you and hope you use Simply Owners again. Best wishes Tim and Team

Rated 5 out of 5 stars

Great site and you'll save loads…

Great site that save customers unnecessary mark up fees from mainstream booking site

16 July 2026
SimplyOwners logo

Reply from SimplyOwners

Hi Martin, thanks for pointing out the big savings that holidaymakers can get by booking direct with the owners. This is the basic building block of our business, as it not only makes it cheaper, but owners and guests are also encouraged to discuss suitability BEFORE booking and paying. Thanks again tim

Rated 5 out of 5 stars

Just back from a lovely villa stay at…

Just back from a lovely villa stay at Casa Dara in the Algarve. The villa was immaculate and well priced. The only slight worry is sending the initial deposit abroad to an owners account which feels stupid but the certificate of payment was sent to us immediately after. Apart from this it was great all round. Will use again and prefer to deal directly. No overly inflated prices. Would like to make the payment through this site in future.

27 June 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Ben, thank you for taking the time to provide feedback, which is much appreciated. We have been operating for over 10 years without incident for both the owner and holidaymakers. A 100% record, which I doubt any other platform can boast. We are so confident in our vetting and security processes for both owners and their properties that we provide owners with the functionality to give a free Payment Protection Certificate with each booking where our advice was followed. Thanks again Tim and team

Rated 5 out of 5 stars

Good site with good range of properties…

Good site with good range of properties at reasonable prices. I was nervous about booking direct with owner but site safeguards and insurance were very good. I would use again as my first choice when booking a villa.

27 June 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Brian thats a great 5 star review and thank you for your feedback. Good to hear you will be using Simply Owners for your next break and only pay the owners price as we do not add a penny to their price. Thanks again Tim

Rated 5 out of 5 stars

Great site

Was a little wary to begin with as I hadn't heard of Simply Owners before. I did not need to worry though. The whole process was easy and stress free. Would use again.

15 July 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Bethan thank you for taking the time to feedback. We understand how holidaymakers can be concerned about booking breaks with so many scams in the sector. We try to reassure guests with our 100% security record over the ten years we have been trading and providing a free Payment Protection with bookings. Reviews such as yours helps us reassure guests. Look forward to seeing you back soon. best regards tim

Rated 5 out of 5 stars

Amazing villa and an amazing host

Amazing villa and an amazing host, couldn’t ask for anymore. Was a lovely stay, thank you

10 July 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Thats great Hollie thank you for the feedback we will be sure to pass it on to the owner. best wishes tim

Rated 5 out of 5 stars

Highly recommend

Have used Simplyowners numerous times and is an excellent company with many terrific properties.

7 July 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Nice one Mary thank you for the kind words. best wishes tim

Rated 5 out of 5 stars

Beautiful property in rural France

Beautiful property in rural France. We had a fabulous two weeks. Spacious house with huge garden and a fabulous swimming pool. Kitchen well equipped, lots of fans to help with the heat! Car required as the location is a few kilometres from shops and cafes - though very near the fabulous Hautfort Chateau!
Thoroughly recommend.

27 June 2026
SimplyOwners logo

Reply from SimplyOwners

Great feedback thank you. regards tim

Rated 5 out of 5 stars

Great company & property portfolio!

Great company, good communication, fabulous property portfolio and locations. Definitely recommend and we will use again! Our hosts and our holiday were fab! 😀

8 July 2026
SimplyOwners logo

Reply from SimplyOwners

Hi Jane thats great to hear thank you for taking time to feedback and the recommendation. best wishes tim

Rated 5 out of 5 stars

Absolutely fantastic

This apartment has everything we need and more. It's very clean and very well stocked. There is nothing I can say that would make it better.

30 June 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Great review Gayle I will be sure to let the owner know. You have got me looking at it now for a break myself. thanks again Tim

Rated 5 out of 5 stars

We have used SimplyOwners several times…

We have used SimplyOwners several times and have been very pleased with the accuracy description of the villas we have booked,would definitely book through them again.

5 June 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Alan, thank you for the feedback and for using Simply Owners for your holidays. Wer are a family business and our team are like family so we love such great reviews. thanks again tim

Rated 5 out of 5 stars

Great range of holiday properties

There was a great range of properties in a good range of locations to choose from. We felt safe making a booking from this website. Communication throughout the booking process was excellent.

4 July 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Great review and feedback thank you very much. best wishes tim and team

Rated 5 out of 5 stars

A real taste of French rustic charm

We have just returned from a truly wonderful stay at Le Châtaignier in Villefranche-du-Périgord and cannot recommend it highly enough.

From the moment we arrived, we felt completely welcomed by our host, whose kindness, warmth and generosity made our holiday extra special. Nothing was too much trouble, and it was clear they genuinely wanted their guests to have the best possible experience.

The gîte itself is a beautiful 16th-century property, full of rustic charm, character and history. It offers a real taste of relaxed French living whilst still providing everything needed for a comfortable and enjoyable stay. We visited during the canicule, the French summer heatwave, and greatly appreciated the fans provided in every room. It was a thoughtful touch that made a significant difference during the exceptionally hot weather.

One of our favourite things was simply spending time outside and enjoying the peaceful surroundings. Waking each morning to the gentle hum of bees going about their work was incredibly calming, and throughout the day we were delighted by the beautiful butterflies fluttering through the garden, their wings displaying a stunning mosaic of colours in the sunshine.

The wonderful private pool was another highlight of our stay. During the hot weather it provided the perfect place to cool off, relax and enjoy the stunning countryside setting. Having such a peaceful and private space to unwind made our holiday even more special.

The setting is idyllic, with a sense of tranquillity that is increasingly rare to find. Whether enjoying a morning coffee, relaxing after a day of exploring the Dordogne, or sitting out in the evening beneath the stars, Le Châtaignier provided the perfect place to slow down, unwind and appreciate the beauty of the French countryside.

For anyone looking to experience the authentic charm of rural France, combined with outstanding hospitality, a beautiful private pool and a wonderfully peaceful setting, Le Châtaignier is highly recommended. Thank you again Tracy.

27 June 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Wow that sounds great Josephine. We will pass on your great feedback to Tracy. Thank you again best wishes tim

Rated 5 out of 5 stars

Really great villa

Really great villa, very well equipped, modern, clean, perfect.

12 June 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Short and sweet, says it all, thank you for the feedback, best wishes tim

Rated 5 out of 5 stars

5 nights in heaven !!

What a fabulous Villa in a fantastic location. Alison and the management team were there every step of the way to make sure our stay was a brilliant one , the communication was amazing, all instructions for our arrival and departure were step by step and very easy to follow. The Villa was absolutely spotless and equipped with everything needed for our 5 night stay. We would definitely return to this special place. 5* hosts ! 5* Villa !

15 June 2026
SimplyOwners logo

Reply from SimplyOwners

Great 5 star review Chantelle, we are delighted you had a great experience and we will pass on your comments to the owner.
kind regards tim

Rated 5 out of 5 stars

Fantastic holiday house in Swanage

Sian was great to communicate with and really helpful. A fantastic holiday house with everything you need and only 10 minutes from the beach ( although quite steep slope or steps) great value

3 July 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Andy thank you for taking the time to feedback and leave a 5 star review. This is helpful for anyone viewing and considering the property in the future. Good to see your comments on value for money too, a major dimension of Simply Owners is to ensure holidaymakers pay not a penny more than the owners price.

Rated 5 out of 5 stars

A lovely home away from home

A lovely home away from home, perfect location, within walking distance to Aldi, Lidil and Old Town Albueria. Short taxi ride to the Marina!

21 June 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Donna thank you for taking the time to leave this great 5 star review, we will be sure to let the owner know. thanks again tim

Rated 5 out of 5 stars

The booking process was straightforward and very smooth

I found this page through ChatGPT when looking for a house in Malaga to celebrate my dad's 70th birthday (there weren’t many options on Airbnb). I was hesitant at first, but everything worked out perfectly! The booking process was straightforward and very smooth, communication with the owner was great, the stay and house were amazing, and we got our deposit back after the stay, as agreed. I definitely recommend this page!

18 May 2026
Unprompted review
SimplyOwners logo

Reply from SimplyOwners

Hi Maiara, thats great feedback thank you. Open communication between owner and holidaymaker is a major plank in our business philosophy. We think its a great idea to ask questions BEFORE booking/paying this makes for a much better match and everyone is happy. Thanks again. Tim and team

Rated 5 out of 5 stars

Going Direct

We much prefer having personal contact with the owners. In so doing we often build a friendly relationship before arriving.
The website worked well and was easy to navigate.
Will definately use SimplyOwners again.

26 June 2026
SimplyOwners logo

Reply from SimplyOwners

Hi Carol, you hit the nail on the head there with the building relationships. We provide an alternative to the giant OTA platforms as we believe you get a more personal touch plus you only pay their price as we do not add a penny to their price. Thanks again come back soon. best wishes tim

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look