Simplywigs Reviews 

91
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Honestly, the best wig website in the UK. The wigs are shown in lots of colours per style and their '360 degree view' and 'What's inside' features make it easy to choose. I've been using SimplyWigs fo... See more

Rated 5 out of 5 stars

I ordered a clip it curly hairpiece recently and received excellent service. The hair piece is exactly as stated and the colour is perfect. Having order 2 from an eastern country and return both as... See more

Rated 5 out of 5 stars

Excellent returns policy if the Wig doesn't quite suit you. Very fast turnover. High quality wigs. Excellent website which really gives the consumer the best online experience possible. Most important... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Simplywigs. I actually don't own a wig. However, their heat protection spray for human hair is rated highly on the Yuk app for not being toxic and I'm thrilled with th... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Simply Wigs offer a range of wigs and hairpieces. Ranges include Raquel Welch, Revlon, Tressallure, Rene of Paris, Noriko and Louis Ferre.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

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No recent history of asking for reviews

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4.6

All reviews

(91)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I am in love with my new wig (and I dont use the word lightly)

I had my wig (Erika in Strawberry Swirl) delivered to day - and have to say 'Im in love' - I have had previous wigs same type and colour from other reputatble shops but the wigs were never quite right (needed fringe cut and did not quite have the same bounce).
This one delivered to day - is spot on.
Simply wigs is effecient and user friendly!!!
I said to the person who worked there today - who I rang to thank for the delivery and service 'I wish I had ordered 2 but that would be a bit extravagant'.... I will DEFINATELY use this company again!!!
Thanks !!!

12 February 2021
Unprompted review
Rated 5 out of 5 stars

I just LOVE this company :)

I just LOVE this company :) I have been shopping with them for a number of years and they have never let me down. The customer service is just out of this world and it seems nothing is ever to much.
My last wig was a success, my friends and family loved it. Great quality and looked very natural.
Keep up the good work, I will be back soon x Sharon

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

The girls have been great, very helpful.
The Raquel Welch collection is amazing. Just wish I bought them years ago.
I personally wouldn't shop anywhere else from my experience here.

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional quality and I loved the…

Exceptional quality and I loved the personal service. As I am living in Belgium and I was worried about delivery, the customer service team helped me with with postage to ensure I had my wig in time for an important family wedding! I love the wig that I have been sent and I have been complimented so many times on how natural it looks. This allows me to go out without announcing to the world that I have cancer.

14 December 2020
Unprompted review
Rated 1 out of 5 stars

I can not recommend Simply Wigs

I can not recommend Simply Wigs.
They act not as I expect for english companies. I have only good experience with other companies in England, but not with Simply Wigs. They Do not answer complaints. They do not pay money bag when we return goods. Therefore do not trust Simply Wigs.

29 November 2020
Unprompted review
Rated 5 out of 5 stars

Caring and professional company.

Simply wig is, hands down, the best company I've been purchasing from so far.
They are very professional and they really care for their customers.
The wig I ordered arrived very fast and it was perfect.
I had a very good experience with them.
I strongly recommend this company.

24 November 2020
Unprompted review
Rated 5 out of 5 stars

A Good Start

I have just received my first wig from Simply Wigs. Ordering was easy it was delivered quickly and in perfect condition. Opening the package was great fun as the hairpiece was wrapped beautifully in tissue paper with an inspirational message and a chocolate! Who said Christmas only comes once a year!

29 August 2020
Unprompted review
Rated 4 out of 5 stars

Realistic Eyebrows

I bought some transfer on eyebrows from here due to losing mine from alopecia. Most looked very realistic. The communication from simply wigs is very good and dispatch was quick. They arrived in a lovely decorated pocket file inside the envelope with a nice note. Eyebrows look very natural and I love them. The website states they last three days but they didn't last one night with me 😂. Not sure what went wrong but they were completely gone in the morning when I woke up and I'm not a stomach sleeper so I do not have a clue where they went 😂. It was worth a try.

28 July 2020
Unprompted review
Rated 5 out of 5 stars

WOW I feel like a film star.

WOW just opened the beautifully wrapped box with VOLTAGE inside colour glazed Mocha RLS+. How fabulous is this?? Put it straight on my head and just using my fingers created the best style and wig I have ever bought in my 15 years as a wig wearer. I am delighted with it and will be buying a few more of these. The postage was quick and the service from Simply Wigs was second to none. What a great company to buy from, they even emailed to say it was on it's way. Where else have I had service like that in my wig buying.... nowhere!!! 10 out of 10 for them. Definitely a company to use over and over again. I now feel like a million dollars. Thank you Simply Wigs.

11 July 2020
Unprompted review
Rated 5 out of 5 stars

Will definitely order again!

I never write reviews but I'm so pleased with my delivery from SimplyWigs. Everything feels amazingly high quality and the little personal touches in the order make such a difference. It's the little things :)

9 July 2020
Unprompted review
Rated 5 out of 5 stars

You're in safe hands with Simply Wigs

I have ordered from this company several times. Fantastic service. Great communications, great quality genuine products. When I needed to return one of the wigs because it didn't suit me, I got a no quibble refund. Having got my fingers burnt by a company with a great website but poor products and customer service, I'll be sticking to simply wigs in the future.

27 June 2020
Unprompted review
Rated 5 out of 5 stars

Received my poppy petite wig in dark blonde

Received my poppy petite wig in dark blonde. Was told 3 weeks delivery but received it within a week. I really happy with this wig it feels secure and looks lovely. Customer service from this company is fabulous as I had a previous wig that was to big and the return was easy and my money was refunded in a few days. Would definitely reccomend this company. Thank you simply wigs x

22 May 2020
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, only interested in money. Waited a week and contacted them back to find out where my order was. They had not processed through even after confirming in an email, even though the order was nearly £500 and they knew I needed it they wouldn't ship special delivery wanted another £9 on top of £3.99 delivery charge there was no apology! Very disappointed!! Just been on to Wig's Boutique it was cheaper and will arrive tomorrow! Thanks for wasting my time Simply Wigs - Simply Rude!!

12 May 2020
Unprompted review
Rated 5 out of 5 stars

My wife suffers with alopecia and has…

My wife suffers with alopecia and has done since ten years old. Since the lock down all of her hair has pretty much gone leaving her feeling incredibly down and frustrated. She’s had wigs before but has found them normally frustrating with weight look and cost. Recently she has used a interlace system which attaches to her remaining hair but as this has fallen out she now needed a wig.
After spending hours looking on the net, and making various calls and seeking advise I can 100% say simplywigs was by far the best. It’s website is excellent and the customer service team are fantastic. Three wigs arrived with the other accessory’s and everything is amazing and exactly as described what a great company.

25 April 2020
Unprompted review
Rated 5 out of 5 stars

First class

First class. Lovely products, great customer service, speedy delivery. Will definitely use again.

6 April 2020
Unprompted review
Rated 4 out of 5 stars

Great experience

Great experience, help was given by email with my requirements and I received my wig today.

Wish the postage was faster, on a high price product I think all wigs should have a flat rate and fast delivery.

Wig is genuine and that's a huge plus after I was scammed recently and have a headache trying to get my money back. The brand I purchased from even praised Simply Wigs so that says a lot.

No customer likes to pay for returns, which I've done once, but after getting advice this time round (I emailed a photo and talked to Jodie on the phone), I'm happy to say my new wig suits me and is superb. And that it IS brand new is one important reason why I also understand the costs involved in returning. These are quality and delicate products.

My confidence has grown and I'm sure I will choose well again due to having received support.

I also loved the mini boxed chocolate andthe wig was wrapped beautifully and packaged discreetly.

Would I buy again? Oh, well I've already got my eye on a few!!!!

11 January 2020
Unprompted review
Rated 4 out of 5 stars

Good but not outstanding

Good but not outstanding. The shop is a serious seller but I haven't been struck by the customer service; I have send them a couple of inquiries and the answers were rather approximate and have not solved my doubts. I thought better of them.

24 December 2019
Unprompted review

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