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Sinclair & Rush UK Reviews 

1,121
•
TrustScore 5 out of 5

4.8

Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably helpful support team and efficient order processing, noting that items are very simple to find and purchase online. Consumers are also extremely satisfied with the exceptional product quality, emphasizing that goods always arrive quickly and thoroughly meet their daily professional expectations. However, some reviewers were not happy with external courier delays and delivery complications that unfortunately disrupted their scheduled shipments. A few individuals also mentioned occasional missing parts, sticky residue left behind by packaging tape, or difficulties receiving prompt responses from customer care.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the outstanding items... See more

Delivery service

People report positive experiences with delivery service, frequently praising the remarkably fast shipping... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast, reliable, and efficient... See more

Quality

Customers expressed great satisfaction with the outstanding quality and fast delivery of items. Reviewers... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting the helpful and pleasant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

Products were easy to find on the website, effectively described, allowing me to get what I wanted. Payment and shipping were easy. Product arrived quickly and seems good quality. Thank you!

Company replied

Popular products

See all
Gutter Netting 230.0mm x 2 metres Made from Polyethylene In Stock

Gutter Netting 230.0mm x 2 metres Made from Polyethylene In Stock

TrustScore 5 out of 5

5

(3)

Tapered Plugs 6.78mm Minimum Outside Diameter (A) 8.51mm Maximum Outside Diameter (B) Red

Tapered Plugs 6.78mm Minimum Outside Diameter (A) 8.51mm Maximum Outside Diameter (B) Red

TrustScore 4.5 out of 5

4.3

(3)

Plastic Angle Trim 100.00mm x 100.00mm Internal Dimension (mm) 103.00mm x 103.00mm External Dimension (mm) White

Plastic Angle Trim 100.00mm x 100.00mm Internal Dimension (mm) 103.00mm x 103.00mm External Dimension (mm) White

TrustScore 5 out of 5

5

(3)

Tapered Plugs 11.35mm Minimum Outside Diameter (A) 13.03mm Maximum Outside Diameter (B) Red

Tapered Plugs 11.35mm Minimum Outside Diameter (A) 13.03mm Maximum Outside Diameter (B) Red

TrustScore 4.5 out of 5

4.5

(2)

Round Tube inserts 88.90mm To Fit Tube Outside Dimension - Millimetres (OD) 1.80 - 4.00mm Tube Wall Thickness (WT) Black

Round Tube inserts 88.90mm To Fit Tube Outside Dimension - Millimetres (OD) 1.80 - 4.00mm Tube Wall Thickness (WT) Black

TrustScore 5 out of 5

5

(1)

Rigid Flat Bar 12.00mm Width 3.00mm Thickness Black

Rigid Flat Bar 12.00mm Width 3.00mm Thickness Black

TrustScore 5 out of 5

5

(1)

Rectangular Insert Feet 50.00mm x 25.00mm To Fit Tube Outside Dimension - Millimetres (OD) 0.80 - 3.00mm Tube Wall Thickness - Millimetres (WT) Black

Rectangular Insert Feet 50.00mm x 25.00mm To Fit Tube Outside Dimension - Millimetres (OD) 0.80 - 3.00mm Tube Wall Thickness - Millimetres (WT) Black

TrustScore 5 out of 5

5

(1)

Protective Netting Standard 10.00mm - 25.00mm Diameters Covered 250 Metres Full Roll Length Black

Protective Netting Standard 10.00mm - 25.00mm Diameters Covered 250 Metres Full Roll Length Black

TrustScore 5 out of 5

5

(1)

Tapered Plugs 4.75mm Minimum Outside Diameter (A) 6.37mm Maximum Outside Diameter (B) Red

Tapered Plugs 4.75mm Minimum Outside Diameter (A) 6.37mm Maximum Outside Diameter (B) Red

TrustScore 5 out of 5

5

(1)

Knurled Grip Knobs M5 Thread Size 16.00mm Thread Length Black

Knurled Grip Knobs M5 Thread Size 16.00mm Thread Length Black

TrustScore 5 out of 5

5

(1)

Company details

  1. #45 of 114 best companies in Manufacturer
  2. #2 of 3 best companies in Foam rubber supplier
  3. #9 of 28 best companies in Packaging
  4. #10 of 25 best companies in Plastic Products Supplier
  5. #4 of 15 best companies in Rubber products supplier

About Sinclair & Rush UK

Written by the company

view products visit website about us contact us

Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,121)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Short supply

Hi
We ordered 50 units and only got 47 can you send 3 out please
thanks
Mike Nixon

8 April 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Hi Michael, thank for letting us know, we will discuss this wit our Warehouse Manager and will contact you in the morning to resolve this. Apologies for the inconvenience.

Rated 5 out of 5 stars

Sample service was impeccable

Sample service was impeccable, clear, simple system and fast, tracked delivery service. the item was good quality design and material, although ultimately not perfect for our use, but wouldn't hesitate to use Sinclair & Rush in the future

9 April 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Craig 👍

Rated 5 out of 5 stars

ordered sample for customer to review

ordered sample for customer to review, easy and straight forward process. Sample arrived promptly after online enquiry. Can recommend

8 April 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Martin for leaving us this review.

Rated 5 out of 5 stars

I needed a sample item

I needed a sample item before committing to ordering.
S&R were good enough to send one to me for checking. As it happened, it was too small BUT I will take an exact measure and order with confidence.

7 April 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thanks John for taking the time to leave this review, we are pleased that you have been able to check sample size before ordering.

Rated 5 out of 5 stars

very helpful chat line - THANKYOU Elaine!

Elaine helped me to navigate the website to get what I needed, corrected my address and my order and got tube samples to me the next day - perfect
If only every company had this level of customer service!

11 April 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you John for leaving this review! We are pleased that you are happy with Elaine.

Rated 5 out of 5 stars

Great service

Fast and great service, Elaine was very helpfull and informative of what we needed to complete the job. Will definately be using again

2 April 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Peter for leaving us this review! We are pleased that you are happy with the service given from Elaine :)

Rated 5 out of 5 stars

We order regularly from Sinclair &…

We order regularly from Sinclair & Rush, and have done for 15 yrs. Elaine our contact is extremely helpful and goes above & beyond to help.

2 April 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for this great review, we will be sure to let Elaine know!

Rated 5 out of 5 stars

Great service

Great service, website easy to navigate

2 April 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

This is great to hear, thank you!

Rated 5 out of 5 stars

Great Company!

Always quick and efficient service, payment is always easy and quick delivery time.

2 April 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Megan, I will pass this on to our teams. 😀

Rated 5 out of 5 stars

Great service

i have ordered numerous times from Sinclair & Rush UK over a number of years. Service has always been really efficient and never had any problems with product getting to our clients on time. A hassle free company to deal with. Highly recommend.

2 April 2025
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

This is great feedback, thank you dave ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

found this company after researching…

found this company after researching on the www.

brilliant product awareness and customer service to find the right products to suite our business

19 March 2025
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Steven, this is great to hear. 😊

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