Bought one q4 and was so impressed by james that I have committed to buying another I think he could do lessons on being British ! We have been researching for weeks snd got a better deal at a main... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Friendly & relaxed sales process with no pushy sales attempting to add products to the purchase. Able to take the vehicle on an extended test drive which, given a change from manual to auto, was ver... See more
Excellent service. Very knowledgeable, helpful and polite personnel. I would strongly recommend Bridgend Audi. They go the extra mile for Customer satisfaction. They never once made claims which the... See more
Company replied
I could not believe how helpful the staff member called ALISHIA was throughout my visit . She was incredible printing out documents with images to determine what parts I had to order and all other hel... See more
Company details
About Sinclair Group - Bridgend Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Tremain Road, CF31 2TZ, Bridgend, Wales, United Kingdom
- 01656 602211
4.6
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We’re glad your car was delivered on time and that you received excellent advice and support throughout.
Helpful with good advice
Whilst the welcome was very friendly, the thing I was most impressed with was the really honest and helpful advice when choosing my new car, such as the features that were were available, what add-ons were worth having and what I would not need. Also had a very good value for my part exchange so very pleased with the experience and my new A3.
27 April 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your thoughtful feedback! We’re delighted you found the advice honest and helpful, and that you’re pleased with your new A3 and part exchange value. Enjoy your car!
Great customer service as always!
Great customer service as always!
I am so happy with my car. Dan Jones was fantastic and professionally helped us find the perfect car that we are thrilled with. This is our third car and you really cannot beat Sinclair Bridgend Audi.
14 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you so much for your continued loyalty and wonderful feedback! We’re thrilled Dan Jones helped you find the perfect car and that you’re so happy with it. We look forward to welcoming you back for your next Audi!
The entire process was simple and…
The entire process was simple and hassle free. I cannot trust the Audi garage near me (Mon Motors) so I will use this garage from now on. They have restored my faith in Audi. Martin Parsons was particularly helpful and friendly.
2 April 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your review. We're so pleased to hear the process was smooth and that Martin provided great service. It's fantastic to know we've restored your confidence in the brand — we truly appreciate your trust and look forward to assisting you again in the future.
The Salesman Andrew Llewyling is very…
The Salesman Andrew Llewyling is very competent precise and courteous, the car is in new conditions and delivered in time: Nigel, The driver was a very polite gentleman.
29 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback. We're glad to hear that Andrew and Nigel made such a positive impression and that everything went smoothly with your delivery. We hope you’re enjoying the car and appreciate you choosing Sinclair Audi.
Excellent service
2 April 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for the positive feedback! We're glad to hear you had a great experience with us.
A happy returning customer 4th car with…
A happy returning customer 4th car with Audi Bridgend and every time we have first class service. Martin Parsons top man
2 April 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your continued trust in Audi Bridgend! We’re thrilled to hear that Martin and the team have consistently provided you with excellent service. We look forward to assisting you again when it's time for your next vehicle!
Fantastic experience from start to finish
I called in to discuss two deals I had found online as I felt they were too good to be true. Upon arriving, I bumped into Dan in the car park and it all went from there.
Unfortunately the two cars I had earmarked had both been sold (testament to the fact the deal was a good one after all!) Despite this disappointing news, Dan set about finding me something similar to fit my needs and my budget.
Luckily there was a similar package for a car in the Swansea branch and Dan set things in motion. We went to look at a similar model in stock and I knew it was the car for me.
A few short days later, I returned to finish the paperwork and collect my new car. The process was seamless and Dan couldn’t have been more friendly, knowledgeable and professional. I highly recommend both Sinclair Bridgend Audi and of course, Dan, for an immaculately executed customer journey.
28 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for sharing your experience! We're so pleased to hear that, despite the initial disappointment, Dan was able to find the perfect car for you. We’ll be sure to pass on your kind words to him. We appreciate your recommendation and are happy to have made the process seamless for you. Enjoy your new car!
Bridgend Audi were excellent in every…
Bridgend Audi were excellent in every way,when dealing with me recently.James Sharpe was very professional and friendly.He made sure I was happy with my new car, and secured a good deal for me,which was far better than other garages I had visited.The small size of Bridgend Audi allows customers to feel relaxed and valued.I look forward to doing further business with Bridgend Audi in the future.
27 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your thoughtful feedback! We’re delighted to hear that James provided excellent service and that you felt valued throughout the process. It’s great to know that Bridgend Audi made such a positive impression, and we look forward to welcoming you back in the future.
Friendly and informative staff
27 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We're glad to hear that our team provided you with friendly and informative service. We hope to assist you again in the future.
Professional approach by sales staff
Professional approach by sales staff, supplying all the necessary info and attention to detail.
Attentive to the handover experience of a new vehicle.
All in , complete experience you would expect from a main dealer of a prestigious brand.
24 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your thoughtful review. We're pleased to hear that our sales team provided you with the professional service and attention to detail you expect from a prestigious brand. We're glad the handover experience met your expectations, and we look forward to assisting you again in the future.
Audi cars are excellent
Martin was extremely helpful ,made my choice easy with his knowledge of the cars . I am very happy with my A1 ,black addition so pleased I went for the automatic.
23 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your great feedback! We're so glad to hear that Martin's expertise helped make your decision easier. It's wonderful to know you're happy with your Audi A1 Black Edition and the automatic option. Enjoy your new car!
Andrew Llewellyn the Bridgend Audi…
Andrew Llewellyn the Bridgend Audi representative I dealt with was excellent. He was helpful, informative, kept me updated and not pushy
23 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind feedback! We're delighted to hear that Andrew provided excellent service and kept you well-informed throughout the process. We truly appreciate your positive comments and look forward to assisting you again in the future.
Well looked after by James Sharp sales…
Well looked after by James Sharp sales executive, made thing so easy.
21 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your feedback! We’re glad to hear that James made the process easy and provided excellent service. We appreciate your kind words and look forward to assisting you again in the future.
Excellent service.
Excellent service throughout. It was a pleasure to deal with them. Could not have been more helpful.
19 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind words! We're so pleased to hear that you had a great experience and that our team was able to assist you fully. It was a pleasure serving you, and we look forward to welcoming you again in the future.
Great price for part ex car and…
Great price for part ex car and fantastic deal on new car. Very friendly and knowledgeable staff. Have dealt with this dealership for 12 years and would highly recommend.
16 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your continued trust in us over the years! We’re so pleased to hear you’re happy with the price for your part-ex and the deal on your new car. We truly appreciate your recommendation and look forward to many more years of working together.
Fantastic Experience
Recently purchased a Q4 E-Tron from Bridgend Audi. James made the buying process very easy. Extremely professional from the initial enquiry right through to the collection date and after. Highly recommend to anyone looking to upgrade their car.
2 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your wonderful feedback! We're thrilled to hear that James made your Q4 e-tron purchase seamless and enjoyable—enjoy your new car, and we appreciate your recommendation!
Audi TT experience
erince at Bridgend Audi.Salesman Dan Jones went over and above to secure a deal. As usual.
Well looked after and test drive was awesome.
2 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your great feedback! We're thrilled to hear that Dan went above and beyond for you—enjoy your new car, and we look forward to seeing you again!
Perfect.
Perfect.
Martin explain every details clearly
Pete gave me clear introduction of every function
2 March 2025
Reply from Sinclair Group - Bridgend Audi
Thank you for your kind words! We're glad to hear that Martin and Pete made everything clear for you—enjoy your new car!
Reply from Sinclair Group - Bridgend Audi
Thank you! We're glad you had a smooth and enjoyable experience—enjoy your new car!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.