Sinclair Group - Sinclair Hyundai Aberystwyth Reviews 44

TrustScore 5 out of 5

4.8

1 Parc y Llyn Retail Park, SY23 3TL Aberystwyth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From stepping through the entrance at Sinclair Aberystwyth, Sue, Poppy and Sarah all made us feel welcome and kept us informed. The service and customer care were excellent and really made our trip th... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Very knowledgeable staff, friendly and helpful. Made getting a car very simple. Highly recommended

Company replied

Rated 5 out of 5 stars

Very highly recommended. From my first contact with Sinclairs enquiring about the Kona, right through to subsequent purchase and delivery everything went ahead as discussed and agreed. Ellie could no... See more

Company replied

Rated 5 out of 5 stars

Everything was done from home. I knew what model car I wanted and they delivered to me at no extra cost. Helpful and friendly. I did put them through their paces on things I knew I wanted and didn't w... See more

Company replied


Company details

  1. #27 of 100 best companies in Car dealer
  2. #8 of 17 best companies in Car Body Shop
  3. #24 of 62 best companies in Vehicle Repair
  4. #13 of 57 best companies in Used car dealer

About Sinclair Group - Sinclair Hyundai Aberystwyth

Written by the company

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Contact info

  • 1 Parc y Llyn Retail Park, SY23 3TL, Aberystwyth, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Amazing service

Amazing service. Very knowledgeable staff, friendly and helpful. Made getting a car very simple. Highly recommended

24 June 2026
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Rachelle, Thank you for the very kind review! We take pride in making the car buying process easy and enjoyable for our customers. We appreciate your recommendation and look forward to working with you again in the future! Kindest regards, Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Excellent service from Vicky (Manager) and Staff

Excellent service from Vicky (Manager), Su (Host and Service) and Tom ( Car Service), from greeting to pick-up (including curtesy car provision).

Thank you!

17 June 2026
Unprompted review
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Mr Lee, Many thanks for taking the time to share your experience and giving positive feedback on the Service department, We will be sure to share this review with the team. Kindest regards, Sinclair Hyundai, Aberystwyth.

Rated 5 out of 5 stars

The ladies in Sales department are very…

The ladies in Sales department are very lovely and supportive. Very polite and patient

30 April 2026
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Lluobe Botu, Many thanks for taking the time to share your experience and giving positive feedback on the Ladies and the Sales Department, We will be sure to share this review with the team. Kindest regards, Sinclair Hyundai, Aberystwyth.

Rated 5 out of 5 stars

Had a update by the salesman oliver…

Had a update by the salesman oliver where and when my new hyundai i20 would be delivered when I picked it up was very professional at what he did he was also very good in showing me all the control on the car

30 May 2026
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Mr Gardner, Many thanks for taking the time to share your experience and giving possitive feedback on Olly, We will be sure to share this review with him and the team. Kindest regards, Sinclair Hyundai, Aberystwyth.

Rated 5 out of 5 stars

Very highly recommended

Very highly recommended. From my first contact with Sinclairs enquiring about the Kona, right through to subsequent purchase and delivery everything went ahead as discussed and agreed. Ellie could not of been more helpful and reassuring especially as I was purchasing the car from a distance away and had not seen the car in person. Harry delivered the car as arranged and was delightful. Thank you Ellie & Harry for providing such an excellent service. I'm very happy with my Kona.

25 April 2026
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Dawn, Many thanks for taking the time to share your experience and give amazing feedback . We will be sure to share this review with the team. Kindest regards, Sinclair Hyundai, Aberystwyth

Rated 5 out of 5 stars

My experience purchasing my car was…

My experience purchasing my car was effortless and am really happy with my car. Sarah was really good, professional, really helpful and informative. I could not fault her.
I would recommend Sinclair Aberystwyth to anyone wishing to purchase a car.

29 April 2026
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Elaine, Many thanks for taking the time to share your experience and give amazing feedback . We will be sure to share this review with the team. Kindest regards, Sinclair Hyundai, Aberystwyth

Rated 5 out of 5 stars

Perfect experience!

Travelled from London to buy a car. All I can say is the communication & contact was amazing, everything was quick, efficient & smooth.

12 April 2026
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Mr Barlow, Many thanks for taking the time to leave great feedback on the team here at Sinclair Hyundai in Aberystwyth, I will be sure to share this with the team. Kindest regards Sinclair Hyundai.

Rated 5 out of 5 stars

Sue, Poppy and Sarah too

From stepping through the entrance at Sinclair Aberystwyth, Sue, Poppy and Sarah all made us feel welcome and kept us informed. The service and customer care were excellent and really made our trip there worthwhile. The car service (Hyundai Ioniq 5) was smooth and timely. They were also able to advise on a troublesome boot catch.

23 April 2026
Unprompted review
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Dear Jonathan, Many thanks for taking the time to leave great feedback on the team here at Sinclair Hyundai in Aberystwyth, I will be sure to share this with the team.
Kindest regards
Sinclair Hyundai.

Rated 5 out of 5 stars

New car

Bought a new pre reg car and the experience was good and they dilivered the car which was some 4 hours away. Ellie was good to deal with

26 March 2026
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Shaun, thank you for choosing us for your car purchase. We're thrilled to hear that you had a great experience and that Ellie provided excellent service. We're always happy to go the extra mile to deliver for our customers. Safe travels in your new car!

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

Excellent service as ever

Excellent service as ever. Customer care outstanding. That’s why I stick with Sinclair

20 March 2026
Unprompted review
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Felicity, thank you so much for your five-star review! We pride ourselves on our exceptional customer service and we're glad to have you as a loyal customer. Thank you for choosing Sinclair Hyundai!

Rated 5 out of 5 stars
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Richard, thank you so much for your kind review. We pride ourselves on providing exceptional client service and we are thrilled to hear that our staff was helpful during your visit. We hope to see you again soon!

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful, Sannan made the purchase so easy, he explained things thoroughly, he was very warm and welcoming.

27 February 2026
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Nicola, thank you for your glowing review. We are thrilled to hear that Sannan provided excellent service and made your purchase a breeze. Our team strives to make every customer experience as comfortable and informative as possible. Your satisfaction is our top priority!

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars

We had a great experience at Sinclair…

We had a great experience at Sinclair Hyundai Aberystwyth. Eleanor Waller in particular was brilliant and made the whole process a positive one.

4 March 2026
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Nia, thank you for your kind words. Our team at Sinclair Hyundai Aberystwyth strives to provide exceptional service and we are delighted to hear that Eleanor made your experience positive. We appreciate your feedback and hope to see you again in the future.

Best wishes,
Sinclair Hyundai

Rated 5 out of 5 stars
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Simon, we are thrilled to hear that our service was helpful and friendly! Our team is dedicated to providing exceptional customer service. Thank you for your support and we hope to see you again soon.

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Polite helpful staff

Polite helpful staff, Ellie the sales person was knowledgeable and spot on with all the paperwork and financial arrangements.
Could not have wished for a better service.

15 January 2026
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi John, we are thrilled to hear that you had a fantastic experience with Ellie and our team! It's our goal to provide knowledgeable and efficient service to all our clients. Thank you for choosing us and for sharing your positive feedback!

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

The Aberystwyth staff for Hyundai offer…

The Aberystwyth staff for Hyundai offer a friendly personal service, seeking a good deal. The delivery time was better than expected because they contacted other branches. The handover was very helpful. They do get very busy at times so not always easy to get hold of.

20 January 2026
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Thank you for taking the time to share your experience with our Hyundai staff in Aberystwyth! We strive to offer a friendly, personal service and we're happy to hear we exceeded your expectations with delivery and handover. We apologise for any difficulties in contacting us during busy times and thank you for your patience. We appreciate your business!

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Happy with outcome thank you for your…

Happy with outcome thank you for your support greatly appreciated safe and secure service

30 November 2025
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Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Ricky, thank you for choosing our business and for your kind words! We are thrilled to hear that you are happy with the outcome and appreciate your trust in our safe and secure service. Your satisfaction is our top priority always.

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Great service

Great service when buying my new car . Ellie , the sales executive was professional , courteous, helpful and friendly . In fact all the staff are excellent , which is why I have been buying cars from this dealership for many years.

22 October 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Peter, thank you for your kind words and continued support. We are delighted to hear that our staff, especially Ellie, provided you with professional, courteous and exceptional service. We strive to exceed our clients' expectations and we're glad to have you as a loyal customer. See you again soon!

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Excellent service

Ellie dealt with us throughout. She was very knowledgeable, helpful and friendly. I would recommend to anyone

15 October 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Thank you for the kind words Mrs Jones! We're thrilled that Ellie provided top-notch customer service and left a positive impression. We appreciate your recommendation and look forward to serving you again soon!

Best wishes,
Sinclair Hyundai Aberystwyth

Rated 5 out of 5 stars

Purchase of new Hyundai car

Attention in detail with regard our purchase of our new Hyundai car. All aspects carefully explained. No pressure. Offered a test drive.
Offered acceptable financial package. First class salesman.
First class product.

27 September 2025
Sinclair Group - Sinclair Hyundai Aberystwyth logo

Reply from Sinclair Group - Sinclair Hyundai Aberystwyth

Hi Sandy, we're thrilled to hear about your positive experience with our team! It's our goal to provide exceptional service and a top-notch product every time. Thank you for choosing us and we hope you enjoy your new Hyundai car!

Best wishes,
Sinclair Hyundai Aberystwyth

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