Excellent salesman not pushy friendly & polite .Showroom was well laid out all the staff were welcoming & friendly. Got the service we were very happy with & would definitely go back .Would very high... See more
Location
Switch locationParys Road, SY8 1YR Ludlow, GB
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Mike (sales) constantly kept me informed as we moved through the purchase with both calls & emails. On collection day the car was beautifully prepped. Paperwork all very well explained & the handover... See more
Company replied
Yet another great experience, second Defender from these guys. Dealt with Philip in sales who was new to his role but still very helpful and considerably knowledgeable even though he was a newby!... See more
Company replied
We recently purchased a new Range Rover Velar and couldn’t be happier with the experience. Despite the well-known challenges currently affecting JLR, Mark at [Dealership Name] went above and beyond... See more
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Company details
About Sinclair Group - Sinclair Land Rover Ludlow
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Parys Road, SY8 1YR, Ludlow, United Kingdom
4.8
Excellent
210 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 month
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Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Desmond, we are thrilled to have made your experience with us a seamless one. Thank you for choosing us and taking the time to leave such kind words. We appreciate your support!
Best wishes,
Sinclair Land Rover Ludlow
Visit to the showcase very easy
Visit to the showcase very easy, very friendly and welcoming staff.
Mark was really easy to deal with, not a pushy salesman at all.
Made the purchase very easy.
21 March 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Scott, thank you for your glowing review. We're so glad you had a positive experience at Sinclair Land Rover Ludlow. Our team takes pride in providing a welcoming and pressure-free environment for our clients. Happy to hear Mark made the purchase process a breeze. See you again soon!
Best wishes,
Sinclair Land Rover Ludlow
Great service
Great service, quick to answer phones, Mark Sutclife excellent, efficient, knowledgeable, great asset to your company
16 March 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi David, thank you so much for your kind words and for recognising Mark's expertise! We strive to provide first-class service and are glad to hear that we exceeded your expectations. We appreciate your support as a satisfied customer!
Best wishes,
Sinclair Land Rover Ludlow
Yet another great experience
Yet another great experience, second Defender from these guys. Dealt with Philip in sales who was new to his role but still very helpful and considerably knowledgeable even though he was a newby!
Perhaps a little more support/training could be given to Philip to help him understand the processes/paperwork related to a new car sale.
Thanks Philip
Overall happy customer 😃
12 March 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Karen, thank you for taking the time to share your experience, and congratulations on your second Defender. We’re delighted to hear that Philip looked after you so well. Although he is new to his role, it’s great to know his knowledge and helpful approach made a positive impression. We really appreciate your feedback regarding the processes and paperwork too - ongoing training and support are very important to us, and your comments will certainly help us continue to develop our team. Thank you again for choosing us for your Defender, and we look forward to welcoming you back in the future.
Best wishes,
Sinclair Land Rover Ludlow
this is the best garage i have used in 40years
this is the second time i have used Sinclair land rover at Ludlow and the whole team.
i can not find a fault with the cars are turned out as described .
when you ring the garage and the person you require is
busy they all ways return your call the same day.
9 March 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Neil, thank you for choosing Sinclair Land Rover Ludlow again! Our team strives to exceed expectations and it's great to hear you have had a faultless experience with us. We appreciate your loyalty and we look forward to serving you in the future.
Best wishes,
Sinclair Land Rover Ludlow
Even though there was a problem with…
Even though there was a problem with the initial specification saying there was a heated steering wheel but not due to change of factory add-on packages.
The dealership dealt with the problem promptly and financially acceptable and i`m very pleased with the car.
7 March 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Jonathan, thank you for choosing Sinclair Land Rover Ludlow, and for leaving us a positive review. We apologise for any confusion with the initial specification, but we are glad to hear that our team was able to resolve the issue promptly and to your satisfaction. We hope you enjoy your new car!
Best wishes,
Sinclair Land Rover Ludlow
Great service
If you’re considering purchasing a Land Rover then look no further than Ludlow Sinclair. Mark and all the staff were very helpful & would most definitely recommend
7 March 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Richard, thank you for recommending Sinclair Land Rover Ludlow, for your Land Rover purchase. Our team is dedicated to providing exceptional service and we are thrilled to hear about your positive experience with Mark and our staff. Come back and see us again soon!
Best wishes,
Sinclair Land Rover Ludlow
Great friendly sales experience
Great friendly sales experience. No faffing about. Easy to deal with
1 March 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Graham, thank you for taking the time to leave such a kind review. We're thrilled to hear that you had a great and easy experience with our team. We strive to provide the best client service and we're happy it shows. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Ludlow
I had a great experience with this…
I had a great experience with this dealership! Phil was incredibly helpful and friendly, going above and beyond to assist me. He really took the time to ensure I was comfortable and informed throughout the entire process. Highly recommend!
23 February 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Cara, thank you for taking the time to leave such a wonderful review. We are thrilled to hear that Phil provided excellent service and made sure you were well-informed throughout your experience. We truly appreciate your recommendation and look forward to working with you again in the future.
Best wishes,
Sinclair Land Rover Ludlow
From the very first contact to the…
From the very first contact to the follow up call after I’d collected my car the service offered was first class.
Jess provided me with all the information I needed so quickly and organised a test drive all on the same day. Will was excellent in outlining all my finance options and there was no pressure to make decisions without thought.
I love my Evoque and it met all of my requirements. Communication from beginning to end has been excellent. Thank you Sinclair’s Ludlow.
23 February 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Judith, thank you for choosing Sinclair Land Rover Ludlow for your car buying experience. We are thrilled to hear that our team, especially Jess and Will, provided you with exceptional service and helped you find the perfect Evoque. Our top priority is always clear communication and ensuring the best options for our clients. Enjoy your new car!
Best wishes,
Sinclair Land Rover Ludlow
Range Rover Sport Purchase.
Over the last 12years I've used several Land Rover/ Jaguar dealers, Sinclair Ludlow are setting extremely high standards, they fully appreciated our requirements and remained consistent in their support throughout the process. Their consideration was always first class such as moving our test car in to the viewing bay during a heavy down pour, allowing my disabled with to transfer from her electric wheel chair in the dry. Beyond that, it's sometimes the simplest of things that speak volumes with regards to a determination to achieve the highest level of customer care, such as the placement of a bowl of water in the reception lobby for anyone who may visit with their dogs.
A most enjoyable experience, we are more than happy to return for their continued support & service.
16 February 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Roger, thank you so much for your glowing review. At Sinclair Land Rover Ludlow, we are committed to providing exceptional client service and are delighted to hear that our efforts have exceeded your expectations. We truly appreciate your loyalty and look forward to continuing to provide you and your family with first-class support and service.
Best wishes,
Sinclair Land Rover Ludlow
Professional team and seamless transaction
Jess was very professional and helpful, collection of our new vehicle was seamless and stress free. Thanks
15 February 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Liz, thank you for your kind words. We strive to make the car buying experience as smooth and stress-free as possible. Enjoy your new vehicle and drive safe!
Best wishes,
Sinclair Land Rover Ludlow
Jess was friendly, professional
Had a great experience buying a Discovery from Jess. Communication was clear and straightforward, the car was exactly as advertised, and the whole process was stress-free. Jess was friendly, professional, and great to deal with. Would happily buy from her again.
25 January 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Beaumont, thank you so much for your kind words! We are thrilled to hear you had such a positive experience purchasing your Discovery from Jess. It was a pleasure working with you and we look forward to the opportunity to assist you again in the future. Enjoy your Discovery.
Best wishes,
Sinclair Land Rover Ludlow
Thank you, Great Service
Thank you, taken me nearly 12 months to buy, due to Land Rover garages doing a "Pretty Woman" on me! Harry took me at face value and sourced me the exact car I wanted. Harry was helpful and guided me through everything even transferring my private plates.
Highly recommend.
24 January 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Liz, thank you for taking the time to leave such a positive review. We are so happy to hear that you had a great experience purchasing your car with us. Our team takes pride in providing exceptional client service, and we are thrilled to have exceeded your expectations. Thank you for choosing us and we hope to see you again soon!
Best wishes,
Sinclair Land Rover Ludlow
Used Discovery Purchase
The car as presented look good, the work they said they would do was done, but tyres were not replayed with like for like but a mid price brand. Which is a shame as the previous tyres were the recommended factory fit. This will affect road noise and economy.
All staff were pleasant and professional in my interactions with them.
22 January 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Niall, thank you for your review and bringing this to our attention. We apologise for any inconvenience caused and have taken necessary actions to ensure this doesn't happen again. We are glad to hear that overall you had a positive experience with our staff. We hope to see you again and provide you with the best service possible.
Best wishes,
Sinclair Land Rover Ludlow
great bunch of friendly people
18 January 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
We're thrilled to hear that you had such a positive experience with our team. Our goal is always to provide excellent service and make our customers feel welcome. We look forward to welcoming you again soon.
Land Rover Ludlow
Fantastic service from start to finish…
Fantastic service from start to finish as always!
14 January 2026
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with our start to finish. We look forward to seeing you again soon.
Land Rover Ludlow
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Thank you for taking the time to leave us a review! We are happy to hear that you felt comfortable during your experience with us. Our top priority is always our customers' satisfaction. We look forward to welcoming you again soon.
Land Rover Ludlow
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Thank you for your kind words! We are thrilled to hear that you had an amazing experience with our service. Our team takes great pride in providing excellent care and customer satisfaction. We look forward to serving you again soon.
Sinclair Land Rover Ludlow
Superb company
Superb company, service and vehicle. All aspects delivered as requested
20 November 2025
Reply from Sinclair Group - Sinclair Land Rover Ludlow
Hi Craig, thank you for your kind words. We strive to provide exceptional service and vehicles to all of our clients. We appreciate your feedback and hope to see you again soon!
Best wishes,
Sinclair Land Rover Ludlow
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