Ordered on Friday delivered on Monday Exactly the day Sitebox said it would be delivered Have brought several items from Sitebox and every time the items were delivered next working day so cannot... See more
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Review summary
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Reviews shaping this summary
Purchased a battery through the company then realised it wasn't the battery but the charger, both items getting old. Spoke to a delightful lady on the 'phone who said she would look into it and get b... See more
Sitebox is spot on, their prices are great and communications are excellent. The only let down is using DHL to deliver - I have had 4 emails from DHL saying that my parcel from Sitebox will be delive... See more
We needed to purchase a few items from Sitebox recently such as JSP Jetstream dust conductor. The website is very easy to use the items purchased are of good quality and packaged well. Great delivery... See more
Company details
- #23 of 37 best companies in Construction equipment supplier
- #71 of 112 best companies in Building Materials Supplier
- #8 of 13 best companies in Construction Machinery and Equipment
- #60 of 95 best companies in Tool shop
Information provided by various external sources
Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!
Sitebox Ltd
Written by the company
- Promise
- Free delivery for orders over £50
Contact info
Unit 19 Ormside Way, Holmethorpe Industrial Estate, RH1 2LW, Redhill
- 01737783101
- sales@sitebox.ltd.uk
- www.sitebox.ltd.uk
4.6
Excellent
9k reviews
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This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Poor tracking info
Not willing to provide review as goods not yet received.
Update - goods arrived, shame about lack of tracking info.
15 April 2026
Reply from Sitebox Ltd
Hi Helen,
Sorry to read this review. I can see it left us on the day of your order but for some reason it was delayed at the depot. Delivery is, however, due for today with a pallet company. I will email you the details now.
Sorry again for any inconvenience caused,
Sitebox Admin Team
Effortless on all fronts purchase and…
Effortless on all fronts purchase and delivery exceptional
12 April 2026
Delivery shambles
Product shoddy, packaging insufficient,delivery company dumped at wrong address, no signature and picture undefinable. Staff very helpful and communication exceptional however. Maybe just bad luck this time.
7 April 2026
Reply from Sitebox Ltd
Hi Richard,
Sorry to read this review. I will look into this to say why it was packaging so badly and will also speak to the courier in question.
Sorry again for any inconveniences caused,
Sitebox Admin Team
quick helpful right price
9 April 2026
Great quality products
Great quality products, really competitive prices but speed and efficiency made the experience first class. I think 1 order was delivered within 24 hours!
9 April 2026
Quality service, Qualty goods
This was the first time I have used Sitebox Ltd. Will have no second thoughts about using them again. Ordering was straight forward, delivery was exceptionally quick and items delivered are of good quality what more can you expect.
8 April 2026
Overall happy with purchase but no…
Overall happy with purchase but no updates , 1 item arrived ontime others days apart, checked emails but nothing to say all items would be delivered on different days.
7 April 2026
Not a pleasant experience
Not a pleasant experience, never to repeated. Ordered on a Friday (BH ) not dispatched until Thursday. Should have been dispatched on Tuesday after the (BH ) No tracking information that was relevant to my order. Delivery due the day after, Friday didn’t happen till Monday . My sincere thanks to the person who helped get information regarding my order/ delivery . It’s a pity the rest of the business doesn’t function like them
14 April 2026
Reply from Sitebox Ltd
Hi,
Sorry to read this review. It seems there was a back log or orders for this particular item over the bank holiday weekend and for that I apologise, you should have been informed.
Apologies again for any inconvenience caused,
Sitebox Admin Team
DHL left the first parcel on my front…
DHL left the first parcel on my front step then said it was left next door but they took a pic of it on my door step, the parcel would have fitted through the letter box very easy.
This was not the fault of sitebox and after speaking to them they posted another one next day brilliant.
2 April 2026
The product was what it stated and of…
The product was what it stated and of good quality. The deliver was very quick. I would use this site again.
5 April 2026
Patio cleaner
The product was a good price although I had a problem with delivery it was sorted very quickly by the customer service which was probably my fault. It was nice to talk to a human.well done.
4 April 2026
Good value product and fast delivery
Good value product and exceptionally fast delivery.
Ordered on Wednesday afternoon and bike ramp was in my garage before 9am on Friday.
Good communication and good tracking service from their courier.
7 April 2026
Great price and super quock delivery
Great price and super quock delivery. Overall, a great service. Thank you
5 April 2026
Ordered late in the day arrived next…
Ordered late in the day arrived next morning why can’t every company follow this example
First class service
7 April 2026
Parcel delivered on time as promised!
6 April 2026
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