Site King Safety Workwear Reviews 

173
•
TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

The returns process is relatively easy and they are quick to refund,im disappointed with sizing and material for the women's trousers.I ordered my normal size but they had no movement in the material... See more

Rated 3 out of 5 stars

I have recently received a pair of Charcoal track siit bottom, I always order 4XL that's my size but this pair arr marked 4XL but they must be 3XL they don't fit me as well, this has happened a coup... See more

Rated 5 out of 5 stars

On returning items to be exchanged the whole process only took 4 days from sending back to receiving new items.Never been let down,always informed from start to finish.Would always without doubt recom... See more

Rated 5 out of 5 stars

I purchased 2 flip up medical face shields on 7th July and have not worn them very often maybe 4 or 5 times and the rubber / elastic link has snapped on both. I received a response within 2 h... See more

Company details

  1. Work Clothes Shop
  2. also in
  3. Clothing Shop
  4. Clothing supplier
  5. Protective clothing supplier

About Site King Safety Workwear

Written by the company

Established in 1998, Site King started life as an idea by two brothers. At the time they were selling safety boots and workwear at a single stall at the local market. The market stall gained traction fast with multiple locations becoming a weekly pitch for the brothers. Before long it was no surprise that they wanted to bring out products of their own.

Using the knowledge gained from years of selling they introduced lines of footwear and trousers. These soon became a must-needed purchase when visiting those local markets. With every product launch being a success the brothers decided it was time to focus their efforts on the brand, and with this, the Site King Brand was born.

Site King has now become a nation's favourite for safety workwear, footwear, and PPE. Best known for our work trousers, we have expanded this range to over 10 own brand styles. They are worn throughout the UK with thousands of positive reviews. Our unique styles offer practicality no matter the job, an ideal choice for all trades.

With each of our products, we use only the highest-grade materials to ensure maximum durability. We also use a very strict approval process before stocking any supplier-based items. We do this to ensure that every product we offer best matches our brand's quality.

At Site King we aren't just offering the best deals to the big PLC firms, we offer the same great discounts to the small independent trades. Keeping your costs low but keeping the quality high is vital to us. That's why we maintain high reviews across our brand, website, and products.


Contact info

3.8

Great

TrustScore 4 out of 5

173 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.8

All reviews

(173)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Siteking are fantastic

Siteking are fantastic. The clothes are very cost efficient, very hard wearing and good value for money 💰 they are comfortable and smart and super easy to wash as difficult for dirt and dust to cling to the material. Their customer service representatives are also fantastic, extremely helpful and very quickly resolved my query and issue.

4 November 2020
Unprompted review
Rated 5 out of 5 stars

This was my first purchase on Site King…

This was my first purchase on Site King and I bought a flip up medical face shield. I was delighted with the very fast despatch and the face shield is excellent - light and comforatable to wear and I bought as I specifically wanted the flip up feature. Plus a choice of colours!
Definitely would purchase from this site again and recommend without hesitation

14 October 2020
Unprompted review
Rated 5 out of 5 stars

Great products and excellent customer service.

Second time ordering from SITEKING as their website is really easy to use for online purchasing and the products are of good standard and delivered well packaged.
A small hiccup in delivery caused a delay in a recent order which was swiftly and courteously dealt with by websales@siteking who arranged for items to be sent on next day delivery.
Excellent customer service.

13 October 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Ordered items midday and arrived the following day! Two colours were missing so I emailed them and they were also sent out immediately and arrived true next day. Marks are also really good quality and very reasonably priced. Will definitely recommend and will buy from again.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Really fast and helpful responses. Items in previous order delivered promptly and well packed. Good quality items. Can not fault their company.

16 September 2020
Unprompted review
Rated 5 out of 5 stars

Really helpful and efficient company

Really helpful and efficient company, we were faced with a really tight deadline to purchase branded rucksacks for our customer for a charity bike ride and Site King came to our rescue.
Great quality product, print and delivery.

8 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I purchased 2 flip up medical face shields on 7th July and have not worn them very often maybe 4 or 5 times and the rubber / elastic link has snapped on both.

I received a response within 2 hours of contacting Site King Safety requesting my order number and a photo of the item, which I did.

I was issued with a full refund, and that Quality Control would ensure no other customer would suffer the same issue.

I could not have been more satisfied with the outcome.

Thank you

1 September 2020
Unprompted review
Rated 5 out of 5 stars

I bought a face shield from Site King…

I bought a face shield from Site King but it had a crease at eye level, probably caused by the packaging. However on complaining I was treated extremely well & the product was replaced very quickly. I would recommend this company to everyone

18 August 2020
Unprompted review
Rated 5 out of 5 stars

Speedy service

My order was delivered in 2 days & the face masks look to be of good quality arriving in perfect condition. Thank you for your speedy service.

13 August 2020
Unprompted review
Rated 5 out of 5 stars

WHAT FANTASTIC CUSTOMER CARE

ordered a face shield from site king which was folded up and damaged by our postman. reported to post office who were not interested. my son said let the company know. i sent them an email just to let them know. within 24 hours had a new shield delivered ( not by post office) WHAT FANTASTIC CUSTOMER CARE.
L Butterworth

4 August 2020
Unprompted review
Rated 3 out of 5 stars

Following my complaint

Following my complaint: customer service swiftly reimbursed me, did not require me to return the items and explained the taxes satisfactorily. I should say that the same item is for sale at different prices.

29 July 2020
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

Hi Margaret,

Sorry to hear that you had a problem with one of our products. Please contact us via websales@siteking.co.uk we would be more than happy to get the product replaced or refunded. I can assure you that VAT is added at 20% as normal and no other tax is added.

Thank you,
Site king.

Rated 5 out of 5 stars

Face Visors

Face Visors
I purchased my face visors easily on this website, the customer services team were excellent, a great overall service, good quality product and delivered as promised.

28 July 2020
Unprompted review
Rated 5 out of 5 stars

Great

Ordered some masks and after a week and some, nothing had arrived. I emailed and got a quick response back and more masks were put into a delivery for me to receive next day. I know the postal service is slow at the moment so it was much appreciated. Excellent service. Will order again.

9 June 2020
Unprompted review

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