Site King Safety Workwear Reviews 

173
•
TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

The returns process is relatively easy and they are quick to refund,im disappointed with sizing and material for the women's trousers.I ordered my normal size but they had no movement in the material... See more

Rated 3 out of 5 stars

I have recently received a pair of Charcoal track siit bottom, I always order 4XL that's my size but this pair arr marked 4XL but they must be 3XL they don't fit me as well, this has happened a coup... See more

Rated 5 out of 5 stars

On returning items to be exchanged the whole process only took 4 days from sending back to receiving new items.Never been let down,always informed from start to finish.Would always without doubt recom... See more

Rated 5 out of 5 stars

I purchased 2 flip up medical face shields on 7th July and have not worn them very often maybe 4 or 5 times and the rubber / elastic link has snapped on both. I received a response within 2 h... See more

Company details

  1. Work Clothes Shop
  2. also in
  3. Clothing Shop
  4. Clothing supplier
  5. Protective clothing supplier

About Site King Safety Workwear

Written by the company

Established in 1998, Site King started life as an idea by two brothers. At the time they were selling safety boots and workwear at a single stall at the local market. The market stall gained traction fast with multiple locations becoming a weekly pitch for the brothers. Before long it was no surprise that they wanted to bring out products of their own.

Using the knowledge gained from years of selling they introduced lines of footwear and trousers. These soon became a must-needed purchase when visiting those local markets. With every product launch being a success the brothers decided it was time to focus their efforts on the brand, and with this, the Site King Brand was born.

Site King has now become a nation's favourite for safety workwear, footwear, and PPE. Best known for our work trousers, we have expanded this range to over 10 own brand styles. They are worn throughout the UK with thousands of positive reviews. Our unique styles offer practicality no matter the job, an ideal choice for all trades.

With each of our products, we use only the highest-grade materials to ensure maximum durability. We also use a very strict approval process before stocking any supplier-based items. We do this to ensure that every product we offer best matches our brand's quality.

At Site King we aren't just offering the best deals to the big PLC firms, we offer the same great discounts to the small independent trades. Keeping your costs low but keeping the quality high is vital to us. That's why we maintain high reviews across our brand, website, and products.


Contact info

3.8

Great

TrustScore 4 out of 5

173 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(173)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible Customer Service

Needed protective equipment urgently for a vulnerable member of my family. Conor went above and beyond in ensuring that the order was fulfilled ahead of time and that I got my order as soon as possible!

4 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer care

I recently ordered protective face visor and face masks. I queued the grade of mask but infact I received the correct items I had ordered. Unknown to me you refunded the cost of masks (which I hadn’t asked for) as a gesture of goodwill. This demonstrates true customer care and I certainly will be ordering from you again

2 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, online site easy to navigate, great prices, notified of delivery date and time slot regularly.
Slight problem with my item, Site King not at fault in any way, made contact via email and the problem was dealt with immediately. Could not have been more helpful and went out of their way to help.
Opened an Account and Site King will now be our go to company for our Business needs.

28 May 2020
Unprompted review
Rated 5 out of 5 stars

Great company, great products

I've just started ordering from this company. There was a problem with an order but it was rectified straight away, no quibbling or anything. So pleased will definitely be using them again and again!!
😃😃

23 April 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

I used Site King for the first time for some work trousers, and although there was a mix up on my order they resolved the problem in less than 12 hours, brilliant customer service and happy with work trousers I bought. Will use again and will recommend to family and friends.

16 April 2020
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

Thank you for your positive review. I'm glad our team managed to correct the problem quickly for you.
Site King.

Rated 5 out of 5 stars

Great products and 5* service

Great site with great products and real good prices too. I have been buying my work jeans from here for a number of years and I have been more than happy with them. Customer service is perfect. Speedy response and resolution when required.

9 April 2020
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

Thank you for your positive review.
Site King.

Rated 1 out of 5 stars

Bought two pairs of trousers a couple…

Bought two pairs of trousers a couple of weeks ago , they've taken my money and not send the trousers !! I emailed them but they didn"t reply .I don't know if i'm unlucky or whats going on !! Just beware....

15 March 2020
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

Hi Dave,
I am sorry to hear you have had a bad experience. Please contact us again on websales@siteking.co.uk so that we can resolve the issue. We will be more than happy to resend the items or offer you a full refund.
Thank you,
Conor.

Rated 1 out of 5 stars

Incompetent staff

Incompetent staff, AVOID.

30 January 2020
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

I am sorry to hear you have had a bad experience. Please contact us on websales@siteking.co.uk so that we can resolve the issue.

Rated 5 out of 5 stars

mistake in my order

A mistake was made with my order within 12 hrs it was sorted thank you site king 👑 5🌟 company highly recommend 😁

3 October 2019
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

Thank you for your excellent feedback.

Rated 5 out of 5 stars

Made a very big order and didn't have…

Made a very big order and didn't have to wait for anything and even when sizes was wrong for my employees site king changed without any question highly recommended

2 October 2019
Unprompted review
Site King Safety Workwear logo

Reply from Site King Safety Workwear

Thank you for your excellent feedback.

Rated 5 out of 5 stars

Brilliant

Made a mistake with my order, got in touch with them and had it resolved. Came the next day!

14 December 2015
Unprompted review

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