Sit 'n Sleep Reviews 166

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional demeanor, making the purchasing process pleasant and stress-free. The delivery service is frequently highlighted for its efficiency, punctuality, and the courtesy of the delivery teams, who often go above and beyond to ensure a smooth setup. People are also very satisfied with the products, finding them to be of good quality and value. However, some people were dissatisfied with product issues, such as beds stopping working or being defective, leading to inconvenience and discomfort. A few other people also felt that there were issues with order accuracy, with incorrect items being delivered, or with the sales associate not ensuring all necessary components for a successful setup were included.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the wide selection of... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently report that their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole experience from checking out different beds to actually coming back and making the purchase. The whole experience went well. Delivery was on time and not too late. Delivery personnel were consid... See more

Rated 5 out of 5 stars

From sales to delivery this has been a swift, professional and comfortable exchange. Got everything I wanted at an affordable price and delivery was early and quickly smooth even to taking away the o... See more

Rated 5 out of 5 stars

we walked in and were helped immediately (we didn't even ask for it!). Josie was very warm and knowledgeable. we ended up ordering a mattress that day. for delivery everything was well-communicated. t... See more

Rated 5 out of 5 stars

I have been so impressed with every aspect. Vince, our sales person was so helpful and really listened to understand my needs given my spine problems. I would recommend him highly to anyone for his... See more


Company details

  1. Home Furniture Shop
  2. Bed shop
  3. Bedroom furniture shop
  4. Mattress Shop
  5. Sofa store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From top to bottom we couldn’t have had…

From top to bottom we couldn’t have had a better experience!!! Peter and Jay really took care of our every need and helped us choose a quality adjustable bed bundle that didn’t strain the pocketbook … at least not too much! 😉

The delivery and installation staff was on time, quick and friendly. We couldn’t have asked for a better experience!!!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience

They kept me informed of their arrival. Arrived at the beginning of the time window and replaced the old with the new in 10 minutes. Polite and professional

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service!

Luis Gil is an outstanding salesman, who cares about customers. He took the time to listen to my needs, provided excellent insights and gave me time to try out the brands until I was sure of my eventual choice. A week later, Mario & Edwin delivered my new base and mattress. They were very professional, speedy and pleasant! Loved the updating tracking feature for day of deliveries letting you know where in delivery priority and how soon they’d arrive. Overall very happy with everyone I worked with at Sit ‘n Sleep! Can’t wait to sleep on the new mattress tonight! Thank You!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Whole experience from checking out…

Whole experience from checking out different beds to actually coming back and making the purchase. The whole experience went well. Delivery was on time and not too late. Delivery personnel were considerate and worked efficiently and fast. Got a great deal overall and couldn’t be happier with my purchase. Next bed purchase will be from sit n sleep! Thank you!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Josie helped us find perfect mattress

We have bought 3 mattresses in the past couple years from other stores and all have caused us back pain. We went to Sit N Sleep and Josie at Torrance store helped us and was exceptional. I was a little skeptical of the machine that helps evaluate your mattress type but it was spot on! Turns out we have been buying mattresses that were too firm. Recd new one and it’s fantastic, no more hip and shoulder pain!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Korbin Schaefer was our salesperson and…

Korbin Schaefer was our salesperson and he was fantastic. He ascertained our needs and asked about other mattresses we had purchased at Sit & Sleep. We tried out the diagnostic mattress that imaged our posture, body frame and favored sleeping positions. Then he was able to recommend the best matches for us and my elderly mother who will also be using the mattress. Delivery was fast, professional and easy. We are loyal customers for life! Thank you!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything from the sales floor to the…

Everything from the sales floor to the delivery everything went very smooth no problems on either end . This is the third mattress that we have bought from Sit n Sleep everything has held up all of the products are great and made with great quality

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was fast and smooth

Delivery was fast and smooth! Was kept in the loop of the arrival time and was delivered earlier than expected which was perfect, didn't have to wait around and delay my other commitments

30 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look