SIXT Car Rental Australia Reviews 

386
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly and professional staff members for going above and beyond to ensure a completely smooth and stress-free rental process. Travelers consistently note that the vehicles provided are exceptionally clean, modern, and well-maintained for both short city trips and long road journeys. Some reviewers were not happy with unexpected financial charges, pointing out billing errors and slow, unhelpful responses from customer support agents. Additionally, a few individuals experienced frustrating booking cancellations, communication delays, and occasional mechanical issues with their assigned rental cars during the entire trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, welcoming, and professional... See more

Service

Reviewers mention positive feedback about service, noting that the overall rental process is straightforward,... See more

Product

Users describe ambiguous interactions with product, reflecting a wide division in vehicle quality and... See more

Price

People report ambiguous experiences with price, as opinions on rental costs are sharply divided. While some... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fair prices, professional friendly support staff, nice new late model choices, over all I had a great experience with Sixt . The only con would be not getting my $300 deposit back although I cleaned... See more

Rated 5 out of 5 stars

I would like to give some positive feedback towards the staff who served my wife on 11th January at the Sydney domain car park SIXT car and truck rental NSW AU. We did not get her name but she stayed... See more

Rated 5 out of 5 stars

I recently rented a Honda CR-V for 7 days from Sixth Car Rental with SCOR coverage, and overall the experience was very positive. The car was in good condition, clean, and well maintained. Pickup a... See more

Rated 5 out of 5 stars

Seyed helped me with the rental. I was extremely impressed with the service and professional approach. Despite my arriving 15 minutes earlier, I found Sayed helping customers, and he made the process... See more


Company details

  1. Car rental company
  2. Car rental service
  3. Car Sharing Location
  4. Limousine service
  5. Truck rental agency
  6. Van rental agency

Written by the company

Welcome to SIXT Car Rental Australia. Whether you're travelling for business, heading off on a road trip, or simply need a vehicle for the day, SIXT offers premium car hire at competitive rates across Australia. Our modern fleet includes a wide range of vehicles, from compact cars and family SUVs to luxury models from leading manufacturers, ensuring there's an option to suit every journey and budget. With convenient locations at major airports, cities, and regional destinations, SIXT makes it easy to get where you need to go. Enjoy a seamless booking experience, flexible rental options, and the confidence of driving a well-maintained, quality vehicle. At SIXT, we combine premium mobility with outstanding value, so you can enjoy a first-class driving experience without the premium price tag. Wherever your next trip takes you, choose SIXT Australia for reliable, convenient, and affordable car hire.


Contact info

4.1

Great

TrustScore 4 out of 5

386 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(386)

329 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Good customer Service during the rental.
Good car. Return process was flawless.
Would always use Sixt again and recommend to anybody. Very competitive pricing, good value for money

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Really fantastic team

Really fantastic team at Sixt Footscray. Kat was very helpful, giving me options and explaining the insurance policies. When I returned the car, Teresa was very nice and helpful as well. The vehicle choices are great, and we loved the car we got.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service competitive prices amd convenience of location was in my car and driving away within 60 seconds of arrival it took me longer to get my license.se details them for the while process

FIA the booking agent excellent customer service very professional and very efficient
The car was brand new and I was able to upgrade at a competitive rate
The car was directly outsode the door no having to walk through to massive carrpark to find the vehicle convenience of location
It took me longer to find my license details then the whole car hire process

29 December 2025
Unprompted review
Rated 5 out of 5 stars

The gentleman who assisted me today…

The gentleman who assisted me today always has excellent customer service and wonderful manners! Very polite and accommodating to all queries and enquiries I had regarding the rental vehicle. Definitely one of the reasons why I continue to be a loyal customer! Thank you SIXT Adelaide Team! Professionalism as its finest!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly EV rental experience

The pickup and drop-off process was a breeze. Staff member, Dhani made it delightful with his friendliness and took time to show me the workings of an EV car which I handled for the first time. Car was exceptionally clean and presented very well.

13 December 2025
Unprompted review

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