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SIXT Car Rental Australia Reviews 

386
•
TrustScore 4 out of 5

4.1

Car rental company
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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly and professional staff members for going above and beyond to ensure a completely smooth and stress-free rental process. Travelers consistently note that the vehicles provided are exceptionally clean, modern, and well-maintained for both short city trips and long road journeys. Some reviewers were not happy with unexpected financial charges, pointing out billing errors and slow, unhelpful responses from customer support agents. Additionally, a few individuals experienced frustrating booking cancellations, communication delays, and occasional mechanical issues with their assigned rental cars during the entire trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, welcoming, and professional... See more

Service

Reviewers mention positive feedback about service, noting that the overall rental process is straightforward,... See more

Product

Users describe ambiguous interactions with product, reflecting a wide division in vehicle quality and... See more

Price

People report ambiguous experiences with price, as opinions on rental costs are sharply divided. While some... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fair prices, professional friendly support staff, nice new late model choices, over all I had a great experience with Sixt . The only con would be not getting my $300 deposit back although I cleaned... See more

Rated 5 out of 5 stars

I would like to give some positive feedback towards the staff who served my wife on 11th January at the Sydney domain car park SIXT car and truck rental NSW AU. We did not get her name but she stayed... See more

Rated 5 out of 5 stars

I recently rented a Honda CR-V for 7 days from Sixth Car Rental with SCOR coverage, and overall the experience was very positive. The car was in good condition, clean, and well maintained. Pickup a... See more

Rated 5 out of 5 stars

Seyed helped me with the rental. I was extremely impressed with the service and professional approach. Despite my arriving 15 minutes earlier, I found Sayed helping customers, and he made the process... See more

Company details

  1. Car rental company
  2. Car rental service
  3. Car Sharing Location
  4. Limousine service
  5. Truck rental agency
  6. Van rental agency

Written by the company

Welcome to SIXT Car Rental Australia. Whether you're travelling for business, heading off on a road trip, or simply need a vehicle for the day, SIXT offers premium car hire at competitive rates across Australia. Our modern fleet includes a wide range of vehicles, from compact cars and family SUVs to luxury models from leading manufacturers, ensuring there's an option to suit every journey and budget. With convenient locations at major airports, cities, and regional destinations, SIXT makes it easy to get where you need to go. Enjoy a seamless booking experience, flexible rental options, and the confidence of driving a well-maintained, quality vehicle. At SIXT, we combine premium mobility with outstanding value, so you can enjoy a first-class driving experience without the premium price tag. Wherever your next trip takes you, choose SIXT Australia for reliable, convenient, and affordable car hire.

Contact info

4.1

Great

TrustScore 4 out of 5

386 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(386)

329 reviews in the last 12 months

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Rated 5 out of 5 stars

Exception customer service

I had a fantastic experience with all the staff at Sixt Frankston. From the moment I arrived, Emma was incredibly friendly and helpful, going above and beyond to find us a suitable car so close to Christmas, her customer service is what made us continue hiring through Sixt. She made the entire process smooth and completely stress free.
The booking process was straightforward, the cars were perfect for our family’s needs, and both pick up and drop offs have been quick and easy. The customer service has been outstanding from start to finish from both Emma and Beth.
I would absolutely use this company again and highly recommend the Frankston location to anyone looking for a great car hire experience.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

The staff member was helpful and friendly and efficient, and there were no long waiting times. He explained everything clearly.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

The service was flawless

The service was flawless . This is the second time i used and dare i say i will continue with them in the future . Helpful and well mannered staff

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Competitive prices

Competitive prices, latest model vehicle, office open on weekends, and a discount for NRMA members.

20 December 2025
Unprompted review

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