SIXT Car Rental Australia Reviews 

It was so easy to make a reservation online. The pick up process was smooth and everything was explained to me regarding the conditions of renting the car. The vehicle itself was very clean and lovely to drive. The prices were competitive and given the friendly service at both pick up and drop off, I would definitely recommend.

Friendly staff.
Nice vehicle but I didnt realise VW had opposite blinkers and windscreen wipers, so felt unsafe driving. I will request a different car.

As always I had a great experience at SIXT. I hope they keep provide the best service to each customer. I will rent a car at SIXT again, If I visit Adelaide.

Was greeted then served in a efficient matter
Service was informative and Precise
Everything was ran through with Precision and Know-how

Within the shortest time frame of filling out some paperwork I was handed the keys to an unbelievably clean and freshly washed low kilometre vehicle that was this years model

Need I say more
Well yes easy people to deal with

The receptionist was a great service and helpful.

I rented from them because they were the only major rental chain actually within walking distance of the regional city centre I was renting the car from (Albury, NSW), and not located in some industrial estate or at the airport well outside of town. Ultimately, it worked out. It could've been cheaper, especially the excess reduction, but we can't have it all.

The staff were friendly, up front with what I needed to know and answered all my questions.

When they found I'd left something behind in the car, they took the trouble to call me and then drive to the railway station to return the item to me. This meant I could avoid attempting a panicked 40 minute powerwalk on a 40-degree summer's day and risk missing my train. Which was very much appreciated!

Staff polite. Vehicle ready on arrival. Served with a smile

Helpful and friendly staff!

Great friendly staff, so easy to work with, good value for money.

5 stars all round!!!! Well priced, great vehicle, friendly, helpful, efficient and informative staff (Rocklea office). 100% recommend and would use again in future for any rental hire.

The staff were happy to help in any way possible

Great service awesome, very positive and extremely friendly stuff and very happy with the whole experience..

Hired from Sixt Blacktown late afternoon on 8th January. In fairness it was a very hot day but the staff seemed a little distracted from the off. We hire cars all over the world, often from Sixt, and have an annual hire car insurance policy which seemed to confuse the agent who we mainly dealt with, Anash. Once we got that straightened out the rest of the paperwork was easy. We were told that the car we were hiring was directly outside the office, but we were given the keys for a different car, which another member of staff then had to go get. This car DN50NI had quite a few areas of damage which we pointed out to the staff. I took photos of the damaged areas and was told that these had also been photographed by Sixt staff, and that when we received the usual pre-rental agreement paperwork that these would be noted. Later we received an email from Sixt with the usual paperwork stating that the car had no existing damages, which is clearly wrong. I have used the contact form on the Sixt au website to point out these errors and have sent some of my photos. Hopefully someone at Sixt will pick this up quickly and get the paperwork sorted out.

Great customer service personnel with required knowledge.
Good manager to guide
Good, reliable Cars
Van was just perfect.

Great experience

Nice car and friendly staff.

everythings from customer service to vehicel condition.

The most friendly and helpful car rental team/place on the planet. Could not fault them for customer service and vehicle delivery/availability. Great prices for rentals and a very trustworthy atmosphere which is not always the case with other car rental companies. I highly recommend if you are looking to rent in Melbourne.

Sixt Brighton was very helpful and honest service
Very friend staff as well and made things easier for me

I've been visiting Australia in Sydney and Melbourne monthly since June, and I've had to deal with car rentals. I must admit, the Sixth at Footscray was one of my best rental experiences.

There was a short queue when I arrived at the service lobby area. There were professional staff members answering questions from mostly tourists, who were patient and concise.

It was so busy and the servings came in back-to-back that I think it was difficult for the team to keep a positive attitude while providing delightful service.

I was grateful to be served by a fine gentleman named Mr. SAURABH. He greeted me with a smile and retrieved my booking.

Having explained and encouraged me that the coverage is crucial, I took the insurance. We viewed the car that I had booked.

Mr. SAURABH noticed the luggages we brought along and offered a Forester. He also mentioned that the Forester is newer and could accommodate more people (we have 3 girls with us) .

While I believe he did exactly what he wanted done (standard operating procedure), I cannot imagine myself doing it 10-20 times daily over a few days during this festive season. However, he sounded calm, genuine, and especially patiently answering my many questions.

He explained concisely the link pass surcharges of $3.30 daily and also the fines surcharges if any. After that, I was taken to the car park and another friendly lady wearing a vest helped me inspect the car.
She reminded my kids few times in a fun manner to belt up. She also reminded me to keep to speed limits.

In addition to thanking them for their services over the festive season, I am pleased with the safer and bigger new car I'll be driving over the next seven days.

Thank you, Footscray Sixth, for your hard work. Merry Christmas!

HENRY