St John Ambulance (England) - Training courses Reviews 51,740

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,760 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, making the learning experience enjoyable and engaging. Many highlight the instructors' ability to explain complex topics clearly and make everyone feel welcome and at ease, often incorporating humor to keep the sessions interesting. The overall service and user experience are frequently described as excellent, with courses being well-structured, informative, and easy to follow. Reviewers appreciate the quality of the training, noting that it provides practical skills and builds confidence, often exceeding expectations in depth and engagement. Some people also felt that the trainers were passionate and intuitive, ensuring all participants understood the material and received constructive feedback.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their knowledge, friendliness, and... See more

User experience

Customers had positive experiences with user experience, consistently praising the engaging and informative... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and among the best... See more

Instructions

Customers consistently note positive experiences with instructions, praising instructors for their clear and... See more

Quality

Reviewers consistently express satisfaction with the quality of the training provided, often describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had the excellent Marion deliver our First Aid at Work course last month. She was very friendly, knowledgeable and explained everything in a clear and accessible way. Our group was great too. Mario... See more

Company replied

Rated 5 out of 5 stars

Loved the training day & learnt so much which has given me so much more confidence both at work & at home. Zen & Matt were brilliant, they were friendly, approachable whilst being professional & infor... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant course all made interesting by Gina. She was knowledgeable but also made the course fun. Every aspect was explained in detail and even when I felt a little nervous about the CPR p... See more

Company replied

Rated 5 out of 5 stars

Our teacher, Ross at St Johns Liverpool was fantastic! He made everyone in the room feel welcome and a part of the course, he made the learning fun and interesting and simple to understand. Thanks ver... See more

Company replied


Company details

  1. #2 of 17 best companies in First aid station
  2. #1 of 7 best companies in Emergency Training
  3. #1 of 6 best companies in Emergency training school
  4. #1 of 36 best companies in Mental Health Services
  5. #5 of 39 best companies in Training school

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52k reviews

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Rated 5 out of 5 stars

Fantastic first aid training

Mason was a fantastic first-aid trainer, I learnt so much

1 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Great training day — professional approach

The instructor (Mason) was engaging, experienced, and slick in his delivery. I learned a lot and would thoroughly recommend the course.

1 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re so pleased to hear you enjoyed your training course with St John Ambulance.

Rated 5 out of 5 stars

Jase Sanderson delivered an outstanding…

Jase Sanderson delivered an outstanding Emergency First Aid at Work training session. His teaching approach was clear, engaging, and highly effective, making it easy to absorb and retain the information presented.
What stood out most was his use of real-life examples and storytelling, which brought the material to life and reinforced how different emergency situations can arise. He clearly explained the signs and symptoms to look out for, and provided practical guidance on how to respond confidently and appropriately.
I feel I have gained a great deal from this training and now feel well-prepared and confident to assist in the event of a real emergency. I would highly recommend Jase as a trainer to anyone seeking high-quality first aid instruction.

27 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

instructors made the course fun whilst…

instructors made the course fun whilst teaching & talking about scenarios

8 May 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Good course with engaging tutor

Good course with engaging tutor

14 May 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

I had a First Aid Course at Canterbury…

I had a First Aid Course at Canterbury by St John’s ambulance trainers Mark jones and Selisha H-P , and it was the most informative and enjoyable course I’ve ever done, brilliants trainer’s a credit to the company

27 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

MHFA with Netty

I did my MHFA with Netty from the Chester (Liverpool) team. She is fantastic. So knowledgeable, friendly and her love just shines through.

What a privilege it was to meet her. She answers all questions without judgment and makes everyone feel comfortable from the second you meet her. She is so professional and you can really tell she loves what she does!
Thankyou Netty!

29 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Ross @ Liverpool

Our teacher, Ross at St Johns Liverpool was fantastic! He made everyone in the room feel welcome and a part of the course, he made the learning fun and interesting and simple to understand. Thanks very much Ross 👏🏼

28 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course. Great Trainer.

Did a 3 day course and our Trainer Ross at the Liverpool site was amazing. Kept us engaged and laughing throughout without losing any professionalism in his teaching.

28 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Ross@Liverpool kept the course…

Ross@Liverpool kept the course engaging. Gave relevant stories and examples. Course was structured well. Highly recommend.

26 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Fun.

Great fun whilst training. Thank you Ross.

28 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Ross was exceptional!

Ross was exceptional! Really informative and kept us all engaged. 5 Stars!

28 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course, thanks Marion!

We had the excellent Marion deliver our First Aid at Work course last month. She was very friendly, knowledgeable and explained everything in a clear and accessible way. Our group was great too. Marion definitely brought everyone out of their shells. Overall a very beneficial yet enjoyable course.

8 May 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Just completed a course with Laura…

Just completed a course with Laura Oxford and she was amazing. She made the course so interesting and enjoyable, and I have learnt so much from her. Thank you Laura.

22 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Day 1 with Ross was an absolute blast

Day 1 with Ross was an absolute blast on the First Aider course . Team was very interactive and was fun to get involved with.

I learned a tonne of stuff and can’t wait for Day 2

Even helped fix my car with his colleague Ian! Thank you both again💯

26 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Brilliant tutor

I must have been doing First Aid courses for coming up to 20 years now and today’s session hosted by Jason in Romford was the best FA session I’ve had. He made it so much more interesting, and went into further detail than what was required which added to the success of the day. It was a challenging session due to the heat and lack of air con but Jason managed to keep us all focused. I’d be very happy to have Jason as our tutor for future courses. Thank you!

26 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

easy booking of courses

easy booking of courses, friendly staff, course content very good.

28 November 2025
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Loved the training day & learnt so much…

Loved the training day & learnt so much which has given me so much more confidence both at work & at home. Zen & Matt were brilliant, they were friendly, approachable whilst being professional & informative. They made the day fun & interesting.

1 May 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The training was very interactive due…

The training was very interactive due to Karl.
He is a great trainer.
Thank you ,Karl!

1 May 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Just attended a 3 day course at Lincoln…

Just attended a 3 day course at Lincoln which acted as a refresher for me and it was fantastic from start to finish and the instructor ( Gina Dyer ) was a first class teacher. An absolute credit to the St John’s Ambulance organisation

18 May 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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