David our trainer was friendly and enthusiastic. He explained things well and was obviously passionate about first aid. Lots of practical training aswell as theory. Gave me confidence in being able to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Learn so much about what first aider can do. How much it will be impacted on someone life saving and as an individual benefits of learning. It was one of the best trainer ever, she patiently executed... See more
Company replied
This was a fantastic course. It was really useful and the trainer, Tara was brilliant. She shared real life scenarios which must have been very difficult for her but were really helpful. I also really... See more
Company replied
The experience of the refresher First Aid was great and constructive and I've learned new skills and procedures dealing with a medical emergency in all types of situations. The training and learning... See more
Company replied
Company details
- #2 of 15 best companies in First aid station
- #1 of 7 best companies in Emergency Training
- #1 of 5 best companies in Emergency training school
- #1 of 34 best companies in Mental Health Services
- #5 of 41 best companies in Training school
About St John Ambulance (England) - Training courses
Written by the company
St John Ambulance
Written by the company
- England's leading first aid training provider
- Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
- First in first aid, but so much more
- While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.
Contact info
27 St John's Lane, EC1M 4BU, London, United Kingdom
- 0344 770 4800
- workplace-training@sja.org.uk
- www.sja.org.uk
4.9
Excellent
52k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kevin was an excellent instructor
Kevin was an excellent instructor. Thorough and made the day very enjoyable.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
I really enjoyed my time there … I’ve…
I really enjoyed my time there … I’ve done first aid course with them
The guy was brilliant, explained everything properly to make sure we don’t miss anything.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
St John Ambulance First Aid Paediatric…
St John Ambulance First Aid Paediatric Training was excellent. Each step was thoroughly worked through. Lots of questions and Answers. Everything was practiced, but some unexpected training situations which made one think and very like real like, but in a training situation. Also additional training over and above on defibrillators that one might have to use in an emergency situations. I would recommend any First Aid Course with St John’s ambulance.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
Great First Aider Training
Really good training led by very knowledgeable and engaging trainers. Totally recommend working with them for the First Aider training!
17 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
It was a great moment of good teaching…
It was a great moment of good teaching and illustration.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
This was a great course
This was a great course, would definitely recommend!! It was very informative, there was lots of time to practice first aid skills before the assessments. Tara was amazing.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
The lady running the course was very…
The lady running the course was very engaging and made everyone relaxed. The day passed quickly and was enjoyable. Well done.
Trevor.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
The best Emergency First Aid at work that I have attended for many years.
The best Emergency First Aid at work I have ever been on. The Trainer/Assessor was Julie Lyford who completed the course, was so amazing on changes and new first aid added in the last three years. The course was very challenging and left me confident on handling any first aid situations I might be faced with in the future. Course date 18-06-26
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
Very good and informative but not…
Very good and informative but not overloading .
Came away feeling confident in a first aid situation.
Thank you
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
Material was well delivered and there…
Material was well delivered and there plenty of options to check your own knowledge and ask questions.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
There was no judgement and are very…
There was no judgement and are very patient. A positive experience.
19 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
Micheal made the whole experience…
Micheal made the whole experience enjoyable,even though we we’re learning, my only concern was that I still had to get on my hands and knees even though I explained that I couldn’t as I’ve had a knee replacement and was struggling with my other knee , what would have happened if it was someone with a disability or in a wheelchair I think this needs to be assessed for future training courses
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
Great Tutors
Elke and Sarah were very friendly and great tutors, they put everyone at ease and explained all the training in details.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
The trainer (Kerry) was brilliant
The trainer (Kerry), kept the course engaging and thought provoking but in a very sensitive and professional manner. Her expertise and experience was very clear to see and she made the course a great experience.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.
Rayana was amazing
Rayana was amazing, super engaging and had a really good teaching style. She really did make the training fun but also I feel like I’ve successfully learned what I needed too.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.
I did the blended emergency first aid…
I did the blended emergency first aid for work course, and the experience was fairly seamless. The in-house training was led by a chap called Joel, who was friendly, easy-going and very knowledgeable. He is a five star instructor, and I would highly recommend both him and St John Ambulance for first aid training.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.
All perfect was explaining and showing…
All perfect was explaining and showing very happy
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.
Thank you
Thank you, Kirsty was a great trainer, I didn't know first aid could be fun!
Feeling confident with my refreshed skills!
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.
Good two days and good conversation
Good two days and good conversation - flowed nicely but do think it was stretched out a bit and may have been able to completed in less time.
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.
Great trainers
26 June 2026
Reply from St John Ambulance (England) - Training courses
Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.